<p>We are looking for a Digital Product Manager to join our team in Greater Cleveland, Ohio. In this role, you will oversee the development and scaling of innovative digital solutions, ensuring alignment with business goals and customer needs. This is an exciting opportunity for an individual with a proven track record in product management to make a significant impact in the transport industry.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and lifecycle management of digital products from concept to launch.</p><p>• Collaborate with cross-functional teams to define product strategies and deliver high-quality solutions.</p><p>• Translate business objectives and customer feedback into actionable product requirements.</p><p>• Manage product backlogs, prioritize features, and ensure alignment with Agile methodologies.</p><p>• Influence technical teams to implement effective strategies and solutions.</p><p>• Conduct market research to identify trends and opportunities for product improvement.</p><p>• Oversee digital transformation initiatives, focusing on SaaS products and customer-centric solutions.</p><p>• Utilize tools such as Jira, Aha!, and Confluence to streamline product management workflows.</p><p>• Provide clear documentation, guidance, and training to stakeholders at all organizational levels.</p><p>• Analyze complex problems and develop strategic solutions to enhance product performance.</p>
We are looking for a skilled AI Program Manager to lead the strategic development, adoption, and implementation of artificial intelligence technologies within the City of Cleveland, Ohio. In this contract-to-permanent position, you will play a pivotal role in driving the responsible use of AI tools, including Microsoft Copilot, to enhance public services, streamline operations, and enable data-driven decision-making. This role involves close collaboration with city leadership, technical teams, and community stakeholders to ensure the ethical and effective integration of AI solutions.<br><br>Responsibilities:<br>• Develop and execute a comprehensive strategy for the citywide adoption of AI technologies, including governance frameworks and operational policies.<br>• Lead the rollout and implementation of Microsoft Copilot and other AI platforms across various city departments.<br>• Establish responsible AI guidelines to ensure compliance with ethical standards, legal requirements, and data privacy regulations.<br>• Conduct readiness assessments to evaluate systems, departmental capabilities, and workforce preparedness for AI integration.<br>• Create and maintain a citywide AI roadmap to track progress, milestones, and adoption rates.<br>• Design and deliver training programs to enhance AI literacy and equip employees with the skills to utilize AI tools effectively.<br>• Collaborate with cross-functional teams, including legal, cybersecurity, and public policy experts, to ensure AI solutions meet compliance and security standards.<br>• Drive organizational change management initiatives to encourage widespread adoption of AI-driven processes.<br>• Act as the primary liaison between technical teams, executive leadership, and the public, addressing concerns and communicating the value of AI initiatives.<br>• Engage with community stakeholders to build trust and awareness around the benefits of AI technologies.
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
We are looking for an AI Developer to join our team in Cleveland, Ohio. This Contract-to-permanent position offers the opportunity to design and implement advanced AI solutions, leveraging cutting-edge technologies to address complex challenges. The ideal candidate will collaborate with cross-functional teams to create innovative tools that enhance data-driven decision-making.<br><br>Responsibilities:<br>• Design and develop AI-based applications, including virtual agents, chatbots, and custom solutions.<br>• Integrate AI models with existing data warehouses and urban datasets to ensure seamless functionality.<br>• Collaborate with the AI Program Manager to align development projects with strategic objectives and governance protocols.<br>• Deploy AI solutions in cloud environments, ensuring scalability and reliability.<br>• Conduct thorough testing and optimization of AI algorithms to enhance performance.<br>• Work closely with interdisciplinary teams to ensure AI solutions meet organizational needs.<br>• Document processes and development workflows to support ongoing maintenance and future enhancements.<br>• Stay updated on emerging AI technologies and tools to continuously improve solutions.
