We are looking for a customer-focused Inside Sales specialist to join a manufacturing organization in Blue Ash, Ohio in a contract-to-permanent capacity. This position plays a central role in supporting customers, managing order activity, and partnering with internal teams to keep delivery commitments on track. The ideal candidate brings strong communication skills, attention to detail, and the ability to balance sales support, customer service, and administrative accuracy in a fast-paced environment.<br><br>Responsibilities:<br>• Manage day-to-day customer support activities, responding to questions related to orders, delivery timing, pricing records, shipment details, and product-related requests.<br>• Enter and maintain sales orders with a high level of accuracy, resolving missing information and confirming order details before final processing.<br>• Confirm quoted lead times with internal partners such as planning, purchasing, and other operational teams, then communicate any updates or changes clearly to customers.<br>• Arrange technical review discussions when special product specifications or non-standard requirements need clarification before an order is released.<br>• Monitor open orders and expedite as needed by sharing status updates, alerting customers to schedule changes, and exploring practical options to help meet required delivery dates.<br>• Process order revisions, cancellations, and related account updates while ensuring customers receive timely confirmation of any approved changes.<br>• Review return requests, debit memos, and credit adjustments for accuracy and policy compliance, then route documentation for appropriate approval.<br>• Prepare customer quotations, track activity through follow-up, and support opportunities through completion in coordination with sales and service teams.<br>• Coordinate customer-required source inspections with quality personnel and provide product application guidance to help align solutions with customer needs.<br>• Support continuous improvement efforts, follow export compliance requirements, and assist field sales teams and regional service centers as business needs require.
<p>We are seeking a dedicated individual to join our team in the Manufacturing industry located in Blue Ash, OH. This role is an Inside Sales Representative that will serve as a direct link between our company and our customers, distributors, and field sales force. The position offers a contract opportunity and will require the individual to perform a range of sales support functions.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate all customer service aspects including delivery checks, technical inquiries, expediting, order maintenance, documentation pricing, shipment details, etc.</p><p>• Process customer orders accurately and in a timely manner, including clarification and order entry</p><p>• Implement all change orders, order cancellations and maintain existing sales orders, acknowledging processing of order changes to customers.</p><p>• Investigate and verify the accuracy of all debit and credit adjustments to customer accounts.</p><p>• Prepare and submit quotations, including quote tracking and necessary follow-up to finalize sales.</p><p>• Advise/suggest the best product application to meet customer needs.</p><p>• Support field sales and regional services centers.</p><p><br></p>
We are looking for a dynamic Sales Manager to drive revenue growth and lead sales efforts for our service-based organization in Springdale, Ohio. This role combines strategic planning, customer relationship management, and team leadership to achieve ambitious sales targets. The ideal candidate will have a proven track record in B2B sales and the ability to manage both new business development and existing client portfolios.<br><br>Responsibilities:<br>• Develop and implement effective sales strategies to maximize revenue from new and existing customers.<br>• Actively prospect and qualify leads to identify new business opportunities and close deals.<br>• Manage a portfolio of key accounts, ensuring repeat business, renewals, upselling, and cross-selling opportunities.<br>• Build and maintain strong relationships with customers, acting as a trusted advisor and understanding their unique needs.<br>• Collaborate with technical presales teams to deliver tailored solutions and compelling presentations.<br>• Oversee contract negotiations and pricing discussions to secure profitable agreements.<br>• Provide guidance, coaching, and support to sales team members, fostering a high-performance culture.<br>• Coordinate with sales administration to ensure accurate quotations, order processing, and reporting.<br>• Track and analyze sales performance metrics, market trends, and customer feedback to refine strategies.<br>• Report pipeline activity and sales forecasts to management, ensuring transparency and alignment with organizational goals.