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3 results for Customer Service Representative in Cincinnati, OH

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Sharonville, OH
onsite
Temporary to Hire
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio in a contract opportunity with permanent potential. This position focuses on delivering responsive support for incoming customer requests, entering and updating orders with precision, and helping customers with product-related questions. The ideal candidate brings strong communication skills, thrives in a fast-moving environment, and can coordinate effectively with internal partners to ensure a smooth customer experience. Responsibilities: • Respond to a steady flow of inbound customer calls and provide courteous, solution-focused assistance. • Enter new orders into internal systems, review details for completeness, and update records as customer needs change. • Answer questions related to product availability, pricing, order progress, and expected delivery timing. • Handle revisions, cancellations, and other order adjustments while keeping customers informed throughout the process. • Share basic product guidance and help customers identify suitable options based on their requirements. • Work with sales, production, operations, and shipping teams to address service issues and support timely order fulfillment. • Escalate more complex customer or product concerns to the appropriate internal contacts and track them through resolution. • Maintain organized and accurate documentation of customer interactions, orders, and follow-up activities.
2026-07-06T00:00:00Z

Client Services Associate

Cincinnati, OH
onsite
Permanent / Full Time
95000 - 100000 USD / Yearly
We are looking for a detail-oriented Client Services Associate to support individuals and families with insurance, billing, and property-related administrative needs in Cincinnati, Ohio. This position combines client service, bookkeeping coordination, and vendor management to help maintain organized financial records and dependable day-to-day support. The ideal candidate is comfortable balancing multiple priorities, communicating with a range of stakeholders, and handling sensitive information with professionalism. Responsibilities: • Coordinate annual health insurance renewal and enrollment activities for family clients, helping ensure timely submissions and accurate coverage selections. • Partner with brokers to organize insurance options and support implementation of coverage strategies that align protection needs with cost efficiency. • Administer bill payment activities for several clients by reviewing documentation, confirming accuracy, and ensuring payments are processed on schedule. • Work alongside Accounts Payable and real estate support teams to monitor invoices, secure approvals, and maintain payment timelines. • Arrange utility accounts and essential property services for newly acquired or established residences, and follow through to confirm billing begins correctly. • Maintain regular communication with clients, vendors, brokers, and internal partners to resolve questions and keep service activities moving forward. • Prepare, track, and organize financial and administrative records so documentation remains complete, accessible, and audit-ready. • Handle private client and financial information with sound judgment, discretion, and a high standard of confidentiality.
2026-07-01T00:00:00Z