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8 results for Customer Service Representativeoffice Administraitor in Chicago, IL

Customer Service Representative

South Holland, IL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process. Responsibilities:• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership. The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-06-10T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity. Responsibilities: • Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries. • Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone. • Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication. • Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks. • Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution. • Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels. • Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness. • Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
2026-06-19T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
17.75 - 18.75 USD / Hourly
We are looking for a Customer Service Representative to support residents and customers with prompt, courteous assistance for a manufacturing-related client in Lombard, Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and can resolve questions effectively across phone and email interactions. The person in this role will help address program-related inquiries, document customer interactions accurately, and ensure payment-related support is handled with care and attention to detail. Responsibilities: • Respond to incoming calls efficiently while maintaining a respectful, detail-focused, and service-focused approach. • Investigate customer questions related to photo enforcement programs and provide clear, accurate information to support resolution. • Record detailed summaries of customer interactions and outcomes in the appropriate system each day to maintain accurate account history. • Alert leadership promptly when customer concerns require escalation or additional review. • Assist customers with payment support, including guiding them through credit card transactions for violation-related payments. • Review email and internal communication channels daily to stay current on updates, instructions, and service priorities. • Complete data entry and administrative support tasks accurately while balancing call volume and follow-up needs. • Carry out additional customer service or operational duties as needed to support the team. • Use Microsoft Word and Excel to manage information, track activity, and support day-to-day service operations.
2026-06-17T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services organization in Elk Grove Village, IL. This contract opportunity is ideal for someone who thrives in a fast-paced, high-volume customer support setting and enjoys helping customers with account questions, service requests, and billing concerns. The person in this role will act as a key point of contact for customers while partnering with internal teams to deliver accurate, timely, and attentive service. Responsibilities:• Respond to incoming customer calls and messages regarding service requests, account updates, billing questions, and general support needs.• Work closely with operations and other internal departments to investigate service concerns and help bring customer disputes to resolution.• Gather customer information through direct interaction and accurately enter account details, service updates, and notes into company systems.• Prepare service-related documentation, including new service agreements, account changes, cancellations, and related administrative records.• Accept customer payments, support deposit processing, and assist with routine office tasks such as order entry and document handling.• Address complaints connected to invoices or service performance and escalate complex issues to the appropriate teams for further review when needed.• Promote a positive customer experience by delivering courteous, solution-focused support that strengthens customer satisfaction and trust.• Identify opportunities to discuss additional or expanded services when appropriate and communicate customer needs or trends to management.
2026-06-19T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services organization in Elk Grove Village IL. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing a fast-paced workload, and coordinating with multiple teams to deliver timely solutions. In this role, you will support service inquiries, process account updates, and contribute to a positive customer experience through clear communication and accurate documentation. Responsibilities:• Respond to a high volume of inbound customer calls and messages while providing attentive, timely support.• Partner with internal teams to investigate service concerns, resolve customer disputes, and follow through on outstanding issues.• Speak with customers to gather account details, document interactions, and enter accurate information into company systems.• Prepare service agreements, explain applicable fees, collect payments or deposits, and update records for account changes or service cancellations.• Handle billing questions and address service-related complaints, escalating matters to the appropriate department when additional review is needed.• Promote customer satisfaction by delivering courteous service and identifying opportunities to recommend additional services when appropriate.• Complete administrative support tasks such as order entry, processing production paperwork, and maintaining organized office records.• Work to resolve problems in a practical and cost-conscious manner while supporting safe and environmentally responsible service outcomes.
2026-06-19T00:00:00Z

Customer Service Representative

Itasca, IL
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Customer Service Representative to support customers by delivering timely, accurate assistance near Schaumburg Illinois. This role focuses on managing orders, responding to inquiries, and resolving service-related issues with professionalism and care. The ideal candidate is organized, comfortable handling a high volume of calls and data entry, and able to build confidence with strong product knowledge and dependable follow-through. Compensation: $55,000 - $60,000Monday-Friday Onsite for the first 6 months, then hybrid 3 days in office 2 days wfh.Medical, Dental, Vision, 401k, PTO, holiday Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Respond to inbound customer and internal inquiries.• Review customer concerns, identify the source of issues, and coordinate effective resolutions.• Process and verify purchase orders each day.• Generate and send invoices.• Maintain sales-related records and update order information in company systems, including SAP, with close attention to detail.• Support lead-related and sales assistance activities as assigned to help maintain strong customer relationships.• Build working knowledge of product lines in order to answer questions.
2026-06-03T00:00:00Z

Administrative Assistant

Warrenville, IL
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a dependable Administrative Assistant to support daily front-office operations in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys balancing receptionist duties, customer support, and administrative coordination in an office setting. The person in this role will serve as a key point of contact for visitors, members, and callers while helping maintain accurate records, organized files, and efficient office workflows. Responsibilities:• Welcome visitors, provide courteous assistance, and create a positive first impression for the office.• Manage incoming phone calls, route inquiries to the appropriate staff members, and record messages when needed.• Receive and process payments, issue receipts, and handle cash transactions accurately, including returning correct change.• Support members and customers by answering routine questions, directing requests, and delivering attentive service.• Maintain organized paper and digital records through filing, scanning, and archiving documents.• Open, sort, and distribute incoming mail to ensure timely delivery within the office.• Prepare large mailings by printing materials, labeling envelopes, and applying postage using office equipment.• Assist with general administrative work, including data entry, email correspondence, and appointment scheduling as needed. The salary range for this position is $21 / hour. Benefits available to contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2026-06-19T00:00:00Z

Administrative Assistant

Merrillville, IN
onsite
Permanent / Full Time
40000 - 42000 USD / Yearly
On behalf of our client we are looking for an Administrative Assistant to support daily office operations in Merrillville, Indiana. This role combines core administrative support helping maintain organized records, current communications, and an efficient office environment. The ideal candidate is comfortable handling routine office tasks while also contributing to online listings, social media activity, and company website updates. Compensation: $40,000 -$42,000Benefits: Only offer PTO, Paid holidays (Do NOT offer Medical, dental, vision, or 401k)Monday-Friday Onsite9:00am-5:00pm Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Manage day-to-day office support activities such as organizing files, entering information accurately, scanning documents, and distributing incoming mail.• Keep calendars, internal records, and business databases current to support smooth coordination across the office.• Upload and maintain marketing brochure content on commercial real estate listing platforms.• Support the company’s visibility on LinkedIn and Facebook by assisting with regular social media updates and content posting.• Update the company website with announcements, news items, and press-related content to keep information timely and relevant.
2026-06-08T00:00:00Z