We are looking for an Administrative Coordinator to support retail facility operations for stores across assigned states from Chesapeake, Virginia. This is a Contract position focused on organizing maintenance activity, addressing urgent building-related issues, and helping stores receive timely operational support. The ideal candidate brings strong administrative skills, sound judgment, and the ability to manage multiple service requests in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee maintenance and repair requests for retail locations within assigned territories, ensuring issues are tracked and resolved efficiently.<br>• Coordinate responses to urgent facility incidents such as utility disruptions, weather-related damage, plumbing problems, spills, and other building emergencies.<br>• Work closely with department leaders to arrange day-to-day facility updates, adjustments, and operational support as needs arise.<br>• Evaluate incoming service needs, set priorities based on business impact, and maintain accurate records of activity within a computerized maintenance tracking system.<br>• Build and manage productive vendor relationships to secure dependable service quality and competitive pricing for store locations.<br>• Monitor request history and service outcomes to support consistent follow-through and clear documentation across assigned stores.
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination.<br><br>Responsibilities:<br>• Process customer quotes and accurately convert them into orders within the designated system.<br>• Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy.<br>• Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues.<br>• Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients.<br>• Handle product returns, manage credit memos, and process credit applications as needed.<br>• Maintain accurate and up-to-date customer records and documentation.<br>• Assist with shipping logistics, including preparing necessary documentation for smooth delivery.<br>• Identify opportunities for upselling accessories and parts, contributing to revenue growth.