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2 results for Desktop Support Technician in Charleston, SC

IT/OT Service Desk Specialist

Charleston, SC
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled IT/OT Service Desk Specialist to join our team in North Charleston, South Carolina. This Contract to permanent position involves delivering top-notch technical support and customer service to both internal employees and external clients in office and operational environments. If you are a proactive problem-solver with a strong focus on customer satisfaction, we encourage you to apply. Responsibilities: • Diagnose and resolve issues related to hardware, software, and network systems, escalating complex problems when necessary. • Monitor system performance to ensure reliability, security, and optimal functionality. • Assist end users with system access, hardware setup, application usage, and configurations. • Document incidents, solutions, and knowledge base articles to promote ongoing improvement. • Manage the lifecycle of end-user hardware and software, including installation, configuration, and upgrades. • Perform account management tasks, such as resetting passwords and resolving access issues. • Provide remote support for users both on-site and in off-site locations. • Deliver basic training to users on IT tools and technologies to enhance their efficiency. • Collaborate with internal IT teams and external vendors to address and resolve technical issues. • Support IT security policies by enforcing access controls, managing backups, and implementing antivirus solutions.
2026-04-13T00:00:00Z

Field Technician

Charleston, SC
onsite
Temporary to Hire
24 - 26 USD / Hourly
We are looking for a Field Technician to join a team delivering low-voltage and security system installations across project sites in North Charleston, South Carolina. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on field work and is comfortable supporting both new construction and retrofit environments. The role focuses on installing and servicing structured cabling, access control components, surveillance equipment, and network-connected devices while maintaining quality, safety, and accurate documentation. You will work closely with project leadership and field personnel to help complete installations, testing, and system startup activities. Responsibilities: • Install and support structured cabling infrastructure, including copper, fiber optic, coaxial, and other low-voltage systems used in commercial environments. • Set up and connect field devices such as wireless access points, network switches, access control panels, electrified door hardware, and related IP-based equipment. • Mount, wire, and configure analog and IP surveillance components, including cameras, recording hardware, and video management platforms. • Build cable support systems and pathways to ensure installations are organized, secure, and aligned with site requirements. • Complete terminations, testing, labeling, and documentation for horizontal and backbone cabling to support reliable system performance. • Partner with lead technicians, project managers, and other field team members to execute installation plans and resolve on-site issues efficiently. • Participate in system commissioning, functional testing, and final verification to confirm equipment operates as intended. • Record daily progress, labor hours, and completed tasks while maintaining a clean and safe job site throughout the project lifecycle. • Expand technical capabilities by learning new tools, standards, and installation methods, and provide guidance to less experienced technicians when needed.
2026-04-28T00:00:00Z