We are looking for a Customer Service Representative to support client interactions and provide dependable service from our New York, New York location. This Long-term Contract position is ideal for someone who communicates clearly, stays organized, and can manage a steady caseload while delivering a positive customer experience. The person in this role will handle outbound outreach, respond to client inquiries, and maintain accurate records of each interaction.<br><br>Responsibilities:<br>• Manage a designated group of client cases and track activity accurately within Salesforce.<br>• Place outbound calls to assigned clients to provide updates, gather information, and support service needs.<br>• Respond to customer questions with professionalism and resolve concerns in a timely manner.<br>• Record complete and precise notes for every customer interaction to ensure clear case documentation.<br>• Use approved call guidelines to maintain consistency and quality during client conversations.<br>• Coordinate follow-up communication to keep cases moving and ensure outstanding issues are addressed.
We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods.<br><br>Responsibilities:<br>• Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience.<br>• Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed.<br>• Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy airport settings.<br>• Handle inbound and outbound communication related to guest coordination, schedule updates, and service support as needed.<br>• Record and relay important attendee information to ensure seamless handoffs between airport support staff and event teams.<br>• Assist with order or service-related data entry and maintain organized, up-to-date records of customer interactions.<br>• Follow coverage schedules and assignment instructions for support at designated airport locations, including LaGuardia Airport and John F. Kennedy International Airport.<br>• Escalate urgent service issues promptly and support operational adjustments when traveler needs or schedules change.
We are looking for a Customer Service Representative to support guest-facing airport assistance operations for a Contract position based in New York. In this role, you will provide a welcoming and attentive experience for travelers, help address service-related questions, and coordinate smoothly with on-site teams during scheduled event support activities. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and delivers dependable customer care throughout each shift.<br><br>Responsibilities:<br>• Welcome arriving and departing guests in the airport environment and provide courteous assistance throughout their experience.<br>• Respond to customer questions with clear, accurate information and help resolve routine service concerns in a timely manner.<br>• Handle inbound and outbound communications effectively while maintaining a positive and helpful approach.<br>• Support order-related or service-related data entry tasks with strong attention to accuracy and detail.<br>• Coordinate with event and site teams to ensure scheduled coverage is maintained at designated airport locations.<br>• Monitor guest needs during assigned shifts and escalate complex issues to the appropriate contact when necessary.<br>• Maintain organized records of interactions, requests, and service updates to support smooth daily operations.<br>• Represent the organization effectively at all times while working in a high-traffic public setting.
We are seeking a compassionate and detail-oriented Customer Service Representative to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge. Key Responsibilities Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge. Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge. Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge. Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge. Provide administrative support, including scheduling appointments and assessments. Based on general knowledge. Assist with intake processes for new clients. Based on general knowledge. Manage emails and general office communications. Based on general knowledge. Qualifications Previous service coordination experience required. Based on general knowledge. Strong customer service skills with the ability to handle inquiries professionally and efficiently. Based on general knowledge. Proficiency in Microsoft Office Suite required. Based on general knowledge. Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge. Top Soft Skills Empathetic and patient approach when assisting others. Based on general knowledge. Clear and detail oriented communication skills, both verbal and written. Based on general knowledge. Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.
We are looking for a Customer Experience Representative to join a collaborative team in Connecticut. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, assisting sales efforts, and managing a variety of service-related tasks in a fast-moving environment. In this role, you will help strengthen customer relationships while contributing to order coordination, product support, and day-to-day operational coverage.<br><br>Responsibilities:<br>• Engage customers and retail partners through proactive outbound outreach to support sales activity and build ongoing business relationships.<br>• Prepare pricing information and product quotes while responding to inquiries with accurate and timely follow-up.<br>• Receive customer orders, enter order details into the system, and coordinate processing to support on-time shipment.<br>• Monitor open orders and communicate updates to customers regarding progress, timing, and any follow-up needs.<br>• Provide product guidance and technical assistance to help customers make informed purchasing decisions.<br>• Manage return requests and help resolve service issues in a thorough and customer-focused manner.<br>• Step in to support order entry coverage when needed to maintain workflow continuity across the team.<br>• Assist with customer engagement initiatives, including promotional events, trade shows, and new product launch activities.
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys working directly with physician offices, managing field-based outreach, and keeping record collection efforts moving efficiently. The person in this role will serve as a key link between provider locations and internal teams, helping maintain accurate documentation, strong relationships, and compliant processes within the insurance industry.<br><br>Responsibilities:<br>• Develop productive working relationships with physician practices, office administrators, and medical records staff to support ongoing record collection efforts.<br>• Coordinate the gathering of medical documentation from healthcare providers and follow through to ensure timely receipt and completeness.<br>• Plan and carry out in-person visits within the assigned territory to strengthen provider partnerships and address outstanding retrieval needs.<br>• Partner with internal operational teams to troubleshoot barriers, resolve service issues, and improve the efficiency of outreach activities.<br>• Maintain detailed activity logs, status updates, and supporting documentation to monitor progress and support accurate reporting.<br>• Identify workflow gaps and recommend practical improvements that help standardize field operations and support scalable processes.<br>• Uphold organizational policies and compliance expectations throughout all provider interactions and records handling activities.
<p>We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.</p><p>• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.</p><p>• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.</p><p>• Generate billing statements and supporting documentation to provide clients with clear, timely account information.</p><p>• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.</p><p>• Support routine account analysis by identifying trends, exceptions, and items requiring further review.</p><p>• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.</p>