<p>Front Desk Coordinator </p><p><br></p><p><br></p><p>We are looking for a Front Desk Coordinator to support customers and daily office operations and provide an attentive experience for customers in Centennial, Colorado. This Contract position blends front office coverage, customer support, and administrative assistance, making it ideal for someone who is organized, service-minded, and comfortable handling a variety of tasks throughout the day. The role includes assisting with routine billing activities, payment processing, office upkeep, and general support for leadership and the customer service team.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Welcome visitors, answer incoming calls, and serve as the primary point of contact for customers in a courteous and attentive manner.</p><p><br></p><p>• Receive customer payments, manage outgoing and incoming mail, and maintain accurate records through timely data entry in internal systems.</p><p><br></p><p>• Support monthly invoicing by reviewing billing information, helping prepare bills, and ensuring customer charges are issued accurately.</p><p><br></p><p>• Assist with customer questions and concerns, including calmly addressing occasional escalated situations when needed.</p><p><br></p><p>• Provide administrative support for the General Manager and customer service team by handling a mix of routine and higher-level office tasks.</p><p><br></p><p>• Keep the front office running smoothly by preparing coffee, monitoring copy machine needs, and coordinating basic equipment support.</p><p><br></p><p>• Restock snacks, office materials, and shared workplace supplies to maintain an organized and functional environment.</p><p><br></p><p>• Work independently on assigned tasks, identify solutions proactively, and seek clarification when instructions or priorities need to be confirmed.</p>
<p><strong>About the Role</strong></p><p>Robert Half is partnering with a growing, service-based organization in the Broomfield/Arvada area to hire an <strong>Administrative Coordinator / Front Desk professional</strong>. This company specializes in restoration and cleanup services, supporting homes and businesses during fire, water, and other unexpected damage situations.</p><p>This role is ideal for someone who thrives in a fast-paced environment and enjoys helping customers during stressful situations. You will be the first point of contact for incoming service requests and play a critical role in ensuring jobs are handled efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and manage high-volume inbound phone calls</li><li>Enter and dispatch service jobs accurately and efficiently</li><li>Route calls and requests to the appropriate team members</li><li>Provide professional, empathetic customer service to clients in urgent situations</li><li>Support front desk operations and general administrative duties</li><li>Maintain accurate records using internal systems</li></ul>