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3 results for Customer Service Representative in Camarillo, CA
- Los Angeles, CA
- onsite
- Temporary to Hire
- 23 - 25 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced team in California. This contract-to-permanent position is ideal for someone who enjoys helping customers, managing order information accurately, and handling a steady volume of phone-based interactions. The person in this role will serve as a key point of contact for inbound and outbound communication while delivering detail-focused, solution-focused service.<br><br>Responsibilities:<br>• Respond to incoming customer calls with a courteous approach, addressing questions, concerns, and service needs in a timely manner.<br>• Place outbound calls as needed to provide updates, gather information, and support follow-up communication with customers.<br>• Enter customer orders into internal systems with close attention to accuracy, completeness, and timing.<br>• Assist customers with product, service, or order-related inquiries by providing clear and helpful information.<br>• Maintain detailed records of conversations, requests, and order activity to support efficient service delivery.<br>• Coordinate with internal teams when issues require additional research, escalation, or resolution.<br>• Manage multiple customer interactions throughout the day while maintaining a courteous and service-oriented approach.
- 2026-10-20T00:00:00Z
- Gardena, CA
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- We are looking for a Customer Satisfaction Representative to join our industrial team in Gardena, California in a Contract to Permanent role. This position supports customers, manufacturer representatives, and dealer or distributor partners by delivering product guidance, service support, and responsive communication throughout the sales and order process. The ideal candidate is comfortable balancing inbound service needs with proactive outreach, while helping strengthen customer relationships and supporting sales growth.<br><br>Responsibilities:<br>• Provide product guidance and practical recommendations to customers and sales partners based on application needs and business objectives.<br>• Communicate updates related to order timing, production status, shipping expectations, and service matters to ensure customers remain informed.<br>• Monitor outstanding quotations and conduct follow-up outreach to help move opportunities toward confirmed purchase orders.<br>• Assist with lead handling activities and contribute to prospecting efforts that support new customer development.<br>• Make outbound calls to identify business opportunities, re-engage prospects, and expand revenue within assigned markets.<br>• Coordinate return requests for the designated territory and help resolve related service concerns in a timely manner.<br>• Address elevated service issues from representatives, customers, and internal team members, involving leadership when further support is needed.<br>• Identify practical ideas that improve collaboration between the factory, representatives, and dealer or distributor network while helping reduce avoidable service-related costs.<br>• Use standard business software and database tools to document activity, manage customer information, and support daily service operations.
- 2026-10-21T00:00:00Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 120000 - 160000 USD / Yearly
- <p><strong>Customer Success Associate</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul><p><strong>Additional Details</strong></p><ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
- 2026-09-24T00:00:00Z