We are looking for an experienced Front Desk Coordinator to support daily office operations and create a welcoming experience for guests. This Contract position is ideal for someone who communicates clearly, manages a busy front desk with confidence, and can handle high call volumes while staying organized. The person in this role will serve as a key point of contact for visitors and callers, helping ensure smooth day-to-day coordination at the reception area.<br><br>Responsibilities:<br>• Welcome visitors, provide direction, and ensure a detail-oriented front office experience at all times.<br>• Manage a multi-line phone system, route incoming calls accurately, and take clear messages when needed.<br>• Serve as the first point of contact for general inquiries, offering courteous assistance in person and over the phone.<br>• Coordinate front desk activities such as visitor check-in, call handling, and general reception coverage throughout the day.<br>• Support concierge-style assistance by helping guests, employees, and vendors with basic requests and information.<br>• Maintain an orderly reception area and help ensure the front office remains organized and presentable.<br>• Monitor inbound communications and direct requests to the appropriate departments or team members efficiently.
We are looking for a detail-oriented Receptionist to provide front-desk support for a Contract position based in Providence, Rhode Island. This role will serve as the first point of contact for visitors and callers, helping maintain a welcoming and organized office environment. The ideal candidate is comfortable managing a busy phone system, handling incoming inquiries efficiently, and supporting day-to-day administrative needs with a dependable and organized approach.<br><br>Responsibilities:<br>• Welcome visitors, provide courteous assistance, and direct guests to the appropriate department or contact.<br>• Manage a multi-line telephone system by answering incoming calls promptly, screening inquiries, and transferring calls accurately.<br>• Maintain front-desk operations to ensure the reception area remains organized, efficient, and ready for daily activity.<br>• Respond to general questions from callers and visitors while delivering clear and helpful communication.<br>• Support part-time reception coverage needs by providing reliable same-day front office assistance as required.<br>• Route messages and important call details to staff members in a timely and accurate manner.
We are looking for a Medical Front Desk Specialist to support a busy maternal care practice in Brookline, Massachusetts. This Long-term Contract opportunity is ideal for someone who can create a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will assist with appointment coordination, patient intake, and records-related requests in a setting that serves high-risk pregnancy and referral-based care.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the check-in process, and ensure visit information is accurately documented.<br>• Coordinate new and follow-up appointments while helping maintain an orderly daily schedule for the practice.<br>• Respond to medical records inquiries and facilitate the release or collection of documentation in accordance with office procedures.<br>• Communicate clearly with patients, providers, and referring offices to support smooth front-desk operations.<br>• Manage a steady daily flow of approximately 18 to 20 patients while maintaining a high standard of service.<br>• Provide administrative support for a clinical team of four providers in a specialized maternal care environment.<br>• Use medical terminology appropriately when handling patient information, scheduling needs, and general front-office communication.<br>• Help create a patient-centered experience by addressing questions professionally and prioritizing patient needs throughout each interaction.
We are looking for a detail-oriented Medical Receptionist to support daily administrative and patient-facing operations in Taunton, Massachusetts. This Long-term Contract position plays an important role in maintaining accurate records, coordinating insurance-related tasks, and ensuring clients receive a welcoming and organized experience throughout their care journey. The ideal candidate is comfortable working with healthcare software, managing documentation, and communicating effectively with patients, guardians, providers, and insurance representatives.<br><br>Responsibilities:<br>• Process and monitor claims information, enter data accurately, and investigate any billing inconsistencies to support timely follow-up and resolution.<br>• Confirm insurance eligibility and coverage for both incoming and current clients by contacting payers and documenting benefit details clearly.<br>• Maintain complete, current, and confidential medical records while ensuring client files are organized and compliant with documentation standards.<br>• Open, update, and close client cases in the electronic health record system and upload required forms and supporting documents into each chart.<br>• Coordinate paperwork completion by tracking missing signatures, obtaining provider approvals, and confirming guardian authorization when applicable.<br>• Support intake activities for new clients, including preparing admission documents, entering referral details, and placing clients into the appropriate program groups.<br>• Welcome new clients to the program, provide basic orientation, answer questions, and help create a positive first impression of the office.<br>• Prepare outgoing correspondence to primary care providers, manage PT-1 requests and renewals, maintain schedules, and handle routine office mail and supply ordering.