We are looking for a personable and organized Concierge - Level 1 to support daily workplace operations. This long-term contract position is ideal for someone who enjoys creating a welcoming office environment, assisting visitors and employees, and keeping shared spaces running smoothly. The role combines front-facing customer service with administrative coordination, requiring strong communication, attention to detail, and comfort with basic computer-based tasks.<br><br>Responsibilities:<br>• Maintain café, pantry, and breakroom areas so they remain clean, orderly, and properly supplied throughout the day.<br>• Coordinate food service needs by arranging breakfast, lunch, and catering requests with outside providers and internal teams.<br>• Serve as a primary point of contact for vendors, following up on service needs and helping ensure timely resolution of workplace issues.<br>• Provide administrative assistance with calendars, scheduling needs, and other routine office support activities.<br>• Organize conference room usage by managing reservations and confirming rooms are ready for meetings and guest arrivals.<br>• Welcome visitors by overseeing registration, check-in, and check-out procedures while delivering an attentive guest experience.<br>• Support workplace experience efforts that help the office operate efficiently and create a positive environment for employees and guests.<br>• Assist with general office operations and complete additional clerical or coordination tasks as needed.
We are looking for a Front Desk Coordinator to serve as the first point of contact for visitors and callers in our Boston, Massachusetts office. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment while keeping daily front office operations organized and efficient. The successful candidate will balance guest support, phone coverage, and administrative tasks with professionalism and strong attention to detail.<br><br>Responsibilities:<br>• Welcome guests, clients, and employees in a courteous manner and ensure a positive front office experience.<br>• Manage a multi-line phone system, direct incoming calls accurately, and relay messages promptly to the appropriate contacts.<br>• Coordinate front desk activities by maintaining orderly reception areas, tracking visitor flow, and supporting day-to-day office needs.<br>• Provide concierge-style assistance by answering general questions, offering directions, and helping resolve routine visitor or staff requests.<br>• Perform data entry tasks with accuracy while updating internal records, logs, and administrative documentation.<br>• Organize and maintain files so that physical and digital documents remain current, accessible, and easy to retrieve.<br>• Prepare routine correspondence, schedules, and reports using Microsoft Word, Excel, and Outlook.<br>• Support administrative operations by assisting with clerical tasks, calendar coordination, and communication follow-up as needed.