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9 results for Help Deskdesktop Support Analyst in Beloit, WI

Quality Assurance Analyst - SAP
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 51.46 - 59.59 USD / Hourly
  • <p>We are seeking a <strong>Senior QA Analyst</strong> to help ensure SAP and business applications meet business requirements through comprehensive test planning, functional testing, test automation, defect identification, and release validation.</p><p>This role will serve as a bridge between the <strong>technical/programming and business sides of application quality</strong>, partnering closely with developers, SAP/IT technical teams, business leaders, project stakeholders, and end users.</p><p>The ideal candidate is comfortable working independently on complex projects, communicating with both technical and non-technical audiences, and taking ownership of quality throughout the software development and release lifecycle.</p><p>What You’ll Do</p><ul><li>Review and analyze business and technical requirements to understand application functionality and expected outcomes.</li><li>Create and/or contribute to detailed test plans, test cases, and testing strategies.</li><li>Execute functional, integration, IT, and business testing.</li><li>Develop, maintain, and debug automated test scripts.</li><li>Create automation plans and incorporate automated testing into the software release pipeline.</li><li>Utilize <strong>Tricentis Tosca</strong> and <strong>Azure DevOps</strong> as key QA and release-management tools.</li><li>Schedule and monitor automated testing activities.</li><li>Identify, document, prioritize, and track defects and issues through resolution.</li><li>Partner with developers, technical teams, and business stakeholders to troubleshoot issues and determine appropriate solutions.</li><li>Support <strong>User Acceptance Testing (UAT)</strong>, release validation, and application approvals.</li><li>Provide quality metrics and testing status updates to project stakeholders.</li><li>Participate in application releases, deployments, rollouts, and production validation.</li><li>Identify opportunities for application and process improvements.</li><li>Assist with user training and business rollouts as needed.</li><li>Provide Level 2/3 application support when issues cannot be resolved through the Help Desk.</li><li>Participate in projects ranging from smaller initiatives to enterprise-level implementations.</li><li>Help mentor and support less experienced QA team members and co-ops.</li></ul>
  • 2026-09-16T15:12:10Z
Lead Info Security Analyst
  • Madison, WI
  • remote
  • Temporary / Contract
  • 60.00 - 70.00 USD / Hourly
  • <p>We are seeking an experienced <strong>PCI Technical Engineer</strong> to help build, strengthen, and automate a PCI DSS compliance program within a highly regulated financial services environment.</p><p>This is a hands-on role for someone who understands PCI DSS at a deep level and has <strong>built and matured a PCI program from the ground up</strong>. The ideal candidate will have experience defining PCI scope and boundaries, understanding the Cardholder Data Environment (CDE), establishing and validating controls, supporting audits, remediating findings, and continuously improving the program.</p><p>This role is also focused on <strong>automation and process improvement</strong>. We are looking for someone who is a creator and problem solver—someone who sees a manual process and asks, <em>“How can we make this better and automate it?”</em></p><p>What You’ll Do</p><ul><li>Build, implement, and mature <strong>PCI DSS compliance programs</strong> from the ground up.</li><li>Define and maintain <strong>PCI scope and boundaries</strong>, including identifying systems, applications, networks, processes, and people that fall within PCI requirements.</li><li>Develop a strong understanding of the <strong>Cardholder Data Environment (CDE)</strong> and how payment card data moves through the environment.</li><li>Establish, document, and validate technical and administrative controls required for PCI DSS compliance.</li><li>Lead PCI audit preparation, evidence gathering, auditor coordination, remediation, and ongoing compliance activities.</li><li>Gather and validate technical artifacts and evidence required to demonstrate compliance.</li><li>Identify control gaps and partner with technical teams to develop and implement remediation plans.</li><li>Continuously assess and mature the PCI program as the technology environment and business requirements evolve.</li><li><strong>Automate PCI evidence collection, control validation, reporting, and other repetitive compliance processes.</strong></li><li>Identify opportunities to automate manual GRC and Information Security processes beyond PCI.</li><li>Develop repeatable processes and solutions that improve efficiency, accuracy, and audit readiness.</li><li>Support internal audits and financial services regulatory examinations.</li><li>Document technical processes and controls in a clear and accurate manner.</li><li>Develop metrics and reporting that communicate compliance, control effectiveness, risk, and remediation status to leadership.</li><li>Partner with Information Security, Infrastructure, Application, Risk, Audit, and other technical teams.</li><li>Help establish and maintain security policies, standards, procedures, and controls related to PCI and Information Security.</li></ul>
  • 2026-10-14T15:14:03Z
Analyst
  • Waukesha, WI
  • onsite
  • Permanent / Full Time
  • 58000.00 - 73000.00 USD / Yearly
  • We are looking for a detail-oriented Analyst to support finance technology platforms that enable reporting, consolidation, planning, and analysis activities in Waukesha, Wisconsin. This position works closely with Finance, Accounting, and FP& A teams to keep core applications running effectively, address user needs, and contribute to ongoing system improvements. The role is ideal for someone who enjoys combining technical troubleshooting with business collaboration in a manufacturing environment.<br><br>Responsibilities:<br>• Manage day-to-day support for finance applications, including workflow coordination, reconciliation tools, and consolidation-related processes.<br>• Update system settings, reporting objects, and foundational business logic within approved standards to maintain reliable performance.<br>• Maintain application structures such as metadata, hierarchies, dashboards, reporting components, workflows, and user security access.<br>• Investigate user questions, diagnose system-related issues, and escalate complex problems when additional expertise is needed.<br>• Provide systems support for close cycles, budgeting activities, forecasting processes, and recurring financial reporting needs.<br>• Work with Finance, Accounting, and FP& A stakeholders to understand business needs and help translate them into practical system solutions.<br>• Assist with month-end processing by supporting data imports, validating results, and maintaining transformation logic tied to financial information.<br>• Monitor integrations and scheduled system activity, resolve exceptions, and help improve reliability and efficiency across finance platforms.<br>• Contribute to enhancement initiatives by gathering requirements, supporting testing, documenting updates, and assisting with user training and implementation efforts.
  • 2026-10-12T19:53:43Z
Web Platform Lead
  • Madison, WI
  • onsite
  • Permanent / Full Time
  • 100000.00 - 140000.00 USD / Yearly
  • <p>Robert Half is seeking a Web Platform Lead on behalf of our partner in the Madison area. This is a hands-on leadership opportunity for someone who can lead a team while serving as the technical owner of enterprise web technologies and digital experiences.</p><p><br></p><p>The team operates in an Agile/Scrum environment and partners closely with business stakeholders to deliver, enhance, and support digital experiences.</p><p><br></p><p>The Role</p><p>The Web Platform Lead will oversee the technical direction, health, and ongoing development of the organization's web platforms while leading and developing a team of web developers and analysts.</p><ul><li>Lead, mentor, and develop a team of web developers and analysts, including coaching, performance management, and career development.</li><li>Own the technical direction of enterprise web platforms and supporting technologies, including Adobe Experience Manager (AEM), Coveo, Cloudflare, and related digital solutions.</li><li>Provide hands-on technical leadership through solution design, architecture, code reviews, troubleshooting, and resolution of complex technical issues.</li><li>Establish and maintain development standards, architecture practices, and governance to ensure secure, scalable, and maintainable platforms.</li><li>Partner with business stakeholders, architects, and project teams to translate business needs into effective technical solutions.</li><li>Lead technical delivery across multiple initiatives while maintaining the reliability and performance of existing platforms.</li><li>Develop platform roadmaps and drive modernization, continuous improvement, and technical debt reduction.</li><li>Manage team priorities, capacity, and resources across project and operational support needs.</li><li>Collaborate with vendors and technology partners to deliver solutions and maintain platform standards.</li><li>Represent the web platform team in technology planning and leadership discussions.</li></ul><p><br></p>
  • 2026-10-07T15:08:45Z
IT Manager (Infrastructure)
  • Madison, WI
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy.</p><p><br></p><p>Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Operations</strong></p><ul><li>Lead, coach, and develop a team supporting network, systems, and security operations</li><li>Manage hiring, employee development, performance management, and workload planning</li><li>Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives</li><li>Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing</li></ul><p><strong>Infrastructure & Technical Oversight</strong></p><ul><li>Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations</li><li>Act as the senior escalation point for complex incidents and critical production issues</li><li>Guide architectural decisions and infrastructure improvements</li><li>Promote automation, standardization, and best practices throughout the environment</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Partner with the team to maintain a secure and reliable infrastructure environment</li><li>Support security operations, incident response, business continuity, and disaster recovery planning</li><li>Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices</li></ul><p><strong> </strong></p><p><strong>Project & Vendor Management</strong></p><ul><li>Lead infrastructure projects from planning through implementation</li><li>Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress</li><li>Manage relationships with key technology vendors and service providers</li><li>Assist with budgeting, procurement, and strategic technology planning</li></ul><p><strong>Process Improvement & Automation</strong></p><ul><li>Drive operational efficiency through automation and infrastructure modernization</li><li>Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate</li><li>Ensure documentation, monitoring, change management, and operational standards remain current and effective</li></ul><p><br></p>
  • 2026-09-29T16:58:45Z
QA Automation Engineer
  • Madison, WI
  • remote
  • Temporary to Hire
  • 52.00 - 67.00 USD / Hourly
  • <p>We are seeking a <strong>QA Automation Engineer</strong> to help ensure the quality, reliability, and performance of software applications through automated and manual testing. This role will work closely with developers, business analysts, and other technology teams to identify issues early, improve testing processes, and build scalable automated testing solutions.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain automated test scripts and frameworks for web and software applications.</li><li>Create and execute automated, functional, regression, integration, and API tests.</li><li>Develop detailed test plans, test cases, and test scenarios based on business and technical requirements.</li><li>Perform manual testing when needed to validate functionality and investigate issues.</li><li>Identify, document, and track software defects through resolution.</li><li>Analyze test results and work with development teams to troubleshoot and resolve issues.</li><li>Participate in requirements and design reviews to identify potential quality issues early in the development process.</li><li>Build and maintain reusable automated testing components and frameworks.</li><li>Integrate automated testing into CI/CD pipelines and support continuous testing practices.</li><li>Test application integrations, data flows, APIs, and system interfaces.</li><li>Perform database validation and use SQL to verify data accuracy and integrity.</li><li>Help improve overall QA processes, standards, documentation, and testing methodologies.</li><li>Collaborate with cross-functional teams in an Agile/Scrum environment.</li><li>Monitor test coverage and identify opportunities to expand automation and improve efficiency.</li><li>Support production issue investigations and regression testing following application changes or releases.</li></ul><p><br></p>
  • 2026-10-07T15:03:44Z
IT Security Manager
  • Madison, WI
  • onsite
  • Permanent / Full Time
  • 130000.00 - 180000.00 USD / Yearly
  • <p>Robert Half is looking for an Information Security Manager for our partner in the Madison, WI area. This role will take ownership of a growing security program and lead a team responsible for keeping the organization’s technology environment secure, resilient, and compliant.</p><p><br></p><p>This is a hands-on leadership role for someone who can operate at both the strategic and technical levels. You’ll help shape the security roadmap, lead day-to-day security operations, develop the team, and partner with infrastructure and business leaders to improve the organization’s overall security posture.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead and develop a team of security engineers/administrators, including hiring, coaching, performance management, and career development.</li><li>Own the security program across security operations, incident response, vulnerability management, security engineering, and GRC.</li><li>Establish security standards, policies, processes, and metrics and continuously improve how security is managed.</li><li>Lead response to significant security incidents and oversee remediation, root-cause analysis, and post-incident improvements.</li><li>Manage vulnerability remediation, security assessments, penetration testing, audits, and compliance requirements.</li><li>Oversee security technologies including SIEM, EDR, firewalls, IDS/IPS, endpoint protection, and related tools.</li><li>Partner with infrastructure and technology leadership on security architecture, cloud security, access controls, hardening, and risk management.</li><li>Manage relationships with MDR providers and other security vendors, holding partners accountable for service levels and results.</li><li>Identify opportunities to automate security processes using scripting, SOAR, AI, and other emerging technologies.</li><li>Translate business priorities and security risks into a practical roadmap of projects and improvements.</li><li>Communicate security risks, priorities, and recommendations to technical teams and senior leadership.</li><li>Build a security-first culture through awareness, education, and collaboration across the organization.</li></ul><p><br></p>
  • 2026-10-07T15:08:45Z
SAP Data Governance Lead
  • Madison, WI
  • onsite
  • Temporary / Contract
  • 65.00 - 74.00 USD / Hourly
  • <p>Our client is seeking an experienced SAP S/4HANA Master Data Governance Consultant to support a key part in improving master data quality, establishing governance processes, and partnering with business and technical teams to ensure SAP material data supports critical business operations.</p><p><br></p><p>The ideal candidate will bring strong experience with SAP Material Master Data, SAP S/4HANA, manufacturing processes, and data governance. This individual will serve as a bridge between functional business teams and technical teams, helping define standards, resolve data challenges, and drive alignment around master data processes.</p><p><br></p><p>Key Responsibilities:</p><p>Support SAP Material Master Data processes within an SAP S/4HANA environment.</p><p>Partner with business stakeholders and functional teams to understand data needs, define requirements, and improve data quality.</p><p>Lead conversations around master data governance, ownership, standards, and business rules.</p><p>Analyze relationships and dependencies within SAP master data and understand downstream impacts.</p><p>Collaborate with SAP functional and technical teams to identify opportunities for process improvement.</p><p>Help ensure consistency, accuracy, and integrity of material master data across business processes.</p><p>Provide guidance on SAP data structures, connections, and impacts without being responsible for overall system architecture design.</p><p>Support ongoing data management initiatives within a manufacturing environment.</p><p>Required Qualifications:</p><p>Hands-on experience with SAP S/4HANA in a manufacturing environment.</p><p>Strong understanding of SAP Material Master Data and related business processes.</p><p>Experience with data governance, data quality, and master data management (MDM/MDG) concepts.</p><p>Ability to work with cross-functional teams including business users, SAP functional teams, and technical teams.</p><p>Strong understanding of how SAP master data objects connect and impact business processes.</p><p>Experience translating business requirements into data standards and governance practices.</p><p>Preferred Experience:</p><p>Experience supporting SAP S/4HANA transformations, migrations, or data cleanup initiatives.</p><p>Familiarity with SAP MM (Materials Management), inventory, procurement, production, or supply chain processes.</p><p>Experience facilitating workshops or leading functional discussions around data requirements.</p><p><br></p>
  • 2026-10-01T13:48:45Z
Business Intelligence (BI) Director
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 71.25 - 82.50 USD / Hourly
  • We are looking for a Business Intelligence Director to join an engineering organization in Madison, Wisconsin on a Contract to Permanent basis. This leadership role is suited for someone who can guide enterprise BI initiatives, shape reporting strategy, and direct cross-functional teams through complex solution delivery. The ideal candidate brings a strong background in business intelligence platforms and implementations, along with the ability to align technical programs with broader business goals in a collaborative, high-growth environment.<br><br>Responsibilities:<br>• Lead enterprise business intelligence programs from planning through execution, ensuring initiatives are delivered on time and aligned with organizational priorities.<br>• Direct both technical and functional team members involved in BI solution delivery, creating clarity around goals, ownership, and performance expectations.<br>• Establish and drive implementation roadmaps for reporting, analytics, and data warehousing solutions across the organization.<br>• Oversee the deployment and optimization of BI platforms and reporting tools, including environments related to BusinessObjects, BIRT, Reporting Workbench, and Dynamics-connected reporting needs.<br>• Partner with stakeholders across the business to define reporting strategy, prioritize initiatives, and translate operational needs into scalable BI solutions.<br>• Provide program-level governance for multiple concurrent implementations, managing risks, dependencies, resource planning, and delivery standards.<br>• Guide the design and continuous improvement of business intelligence and data warehousing capabilities to support accurate, actionable insights.<br>• Ensure successful adoption of new BI solutions by promoting best practices, driving communication across teams, and supporting change management during implementation efforts.
  • 2026-09-23T12:38:47Z