<p>Our client is seeking a detail-oriented <strong>Data Entry Clerk</strong> to support daily administrative and data management functions in New Castle. This role is responsible for accurately entering, updating, and maintaining information in company systems and spreadsheets. The ideal candidate is highly organized, dependable, and proficient in <strong>Microsoft Excel</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter, update, and verify data in internal databases and spreadsheets</li><li>Review documents for accuracy and completeness before inputting information</li><li>Maintain organized electronic and paper records</li><li>Use <strong>Microsoft Excel</strong> to track, sort, filter, and manage data</li><li>Generate basic reports and assist with data audits as needed</li><li>Communicate with internal team members to resolve missing or incorrect information</li><li>Perform general administrative support duties as assigned</li></ul>
We are looking for a detail-oriented Data Entry Clerk I to support hotline operations for a Local Government organization in Baltimore, Maryland. This Contract position focuses on handling incoming calls, entering and updating information with accuracy, and helping connect clients with the appropriate services and resources. The ideal candidate is organized, detail-oriented, and comfortable balancing data entry tasks with customer service responsibilities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage hotline-related tasks by following established service procedures and ensuring each interaction is handled consistently.<br>• Enter client information into the database with a high level of accuracy and attention to detail.<br>• Coordinate and book appointments within the system to support timely access to services.<br>• Direct incoming calls to the appropriate clinic personnel based on the caller’s needs.<br>• Escalate customer issues, concerns, or complaints to supervisory staff when further review is needed.<br>• Share general program information and provide referrals to health and social service agencies as appropriate.<br>• Organize and maintain records, reports, and supporting files in accordance with operational guidelines.<br>• Protect sensitive information by handling all records and communications with strict confidentiality.<br>• Assist with additional administrative or support duties as assigned to meet departmental needs.