We are looking for a detail-oriented Data Entry Clerk I to support a local government team in Baltimore, Maryland. This Long-term Contract opportunity is well suited for someone who can accurately manage high volumes of information while providing dependable support in a fast-paced service environment. The role may also involve assisting with customer inquiries and call-related tasks as operational needs require.<br><br>Responsibilities:<br>• Enter, update, and maintain records in databases and internal systems with a high level of accuracy.<br>• Review source documents for completeness and correct discrepancies before submitting information.<br>• Process large volumes of data within established timelines while following department procedures.<br>• Respond to inbound inquiries or assist with customer service activities when needed by the team.<br>• Verify entered information through routine quality checks to ensure data integrity and consistency.<br>• Organize digital and paper files so information can be retrieved quickly and efficiently.<br>• Communicate with supervisors and staff regarding missing details, record issues, or workflow updates.<br>• Support changes in assignment priorities, including shifts between administrative and service-related duties, as requested.

• At least 1 year of experience in data entry, administrative support, or a related office-based role.<br>• Demonstrated ability to enter information quickly and accurately with strong attention to detail.<br>• Experience handling customer service responsibilities, preferably in a call center or inbound call environment.<br>• Comfortable using computers, data systems, and standard office software for daily tasks.<br>• Strong written and verbal communication skills when interacting with internal teams and the public.<br>• Ability to manage repetitive work, meet deadlines, and stay organized in a structured setting.<br>• High school diploma or equivalent is typically required.

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