Technical Support Engineer Jobs in Austin, TX

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IT Support Specialist

Austin, TX
onsite
Temporary / Contract
28 - 32 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an IT Support Specialist (contract). In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul>
2026-10-26T00:00:00Z

Cyber Security Engineer

Austin, TX
onsite
Temporary / Contract
40 - 44 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify a Cyber Security Engineer (contract). In this role, you will help protect and strengthen a complex enterprise technology environment. This role is responsible for identifying, investigating, and responding to cybersecurity threats, security incidents, and suspicious activity across on-premises and cloud-based systems. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Monitor, investigate, and respond to cybersecurity incidents across enterprise environments</li><li>Review and manage escalated security alerts to determine severity, impact, and appropriate response actions</li><li>Conduct root cause analysis and recommend remediation and mitigation strategies</li><li>Perform proactive threat hunting using available security tools and threat intelligence sources</li><li>Analyze security logs, alerts, and system activity to identify potential threats and indicators of compromise</li><li>Collaborate with security, infrastructure, and business teams to contain, eradicate, and recover from security incidents</li><li>Support digital forensics investigations and evidence collection activities</li><li>Develop, maintain, and improve incident response procedures, playbooks, and operational documentation</li><li>Participate in security assessments, audits, tabletop exercises, and adversary simulation activities</li><li>Assist in enhancing detection rules, monitoring capabilities, and response processes</li><li>Stay informed on emerging threats, vulnerabilities, attack techniques, and industry trends</li><li>Contribute to the development and implementation of security policies, standards, and best practices</li><li>Document investigation findings, lessons learned, and recommendations for continuous improvement</li></ul>
2026-10-26T00:00:00Z

2 results for Technical Support Engineer in Austin, TX