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3 results for Data Center Technician in Ashburn, VA
- Washington, DC
- onsite
- Temporary
- 51.4615 - 59.587 USD / Hourly
- We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Washington, District of Columbia. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations for our users. This is a long-term contract position offering an excellent opportunity to showcase and enhance your IT support skills.<br><br>Responsibilities:<br>• Provide first-line technical support to users, addressing hardware, software, and network-related issues.<br>• Manage and resolve service desk tickets efficiently, ensuring timely follow-up and documentation.<br>• Troubleshoot and resolve issues related to Microsoft Windows 10 and related applications.<br>• Administer user accounts and permissions through Active Directory.<br>• Assist with configuring and maintaining desktop systems to meet organizational needs.<br>• Perform basic troubleshooting for system errors and connectivity problems.<br>• Collaborate with other IT teams to escalate and resolve complex technical issues.<br>• Maintain accurate records of issues and their resolutions in the service management system.
- 2026-04-14T00:00:00Z
- Herndon, VA
- onsite
- Temporary
- 16 - 19 USD / Hourly
- We are looking for a dedicated Help Desk Call Center Support team member to join our team in Reston, Virginia. In this Contract role, you will be responsible for delivering exceptional technical assistance and customer service through inbound and outbound calls. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers a great opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, providing accurate technical support and solutions.<br>• Utilize service desk ticketing systems to document issues and track resolutions effectively.<br>• Troubleshoot and resolve technical problems related to software, hardware, and network connectivity.<br>• Maintain a high level of customer satisfaction by delivering clear and thorough communication.<br>• Collaborate with team members to escalate complex issues when necessary.<br>• Ensure all customer inquiries are handled within established service level agreements (SLAs).<br>• Provide guidance and education to users on best practices and system usage.<br>• Monitor and prioritize incoming requests to ensure timely and efficient service delivery.<br>• Participate in ongoing training to stay updated on emerging technologies and support processes.
- 2026-03-26T00:00:00Z
- Lorton, VA
- onsite
- Temporary
- 75 - 80 USD / Hourly
- <p><strong>Senior Juniper Network Engineer</strong></p><p><strong>Location:</strong> Onsite in Lorton, VA</p><p><strong>Schedule:</strong> Monday–Friday, 9:00am–5:00pm</p><p><strong>Employment Type:</strong> Full-time Contract, 6 Months with Potential for Conversion </p><p><strong>Overview</strong></p><p>A government IT program is seeking a <strong>Senior Juniper Network Engineer</strong> to provide expert-level engineering, operations, and maintenance support for mission‑critical field communications systems used worldwide. This program delivers a wide range of IT applications and infrastructure services, including enterprise network support, service desk, workstation engineering, telecommunications engineering, mobility services, and more.</p><p>This role supports a high‑visibility customer environment and requires someone who can operate independently, communicate effectively with technical and non-technical stakeholders, and manage complex network systems with a high degree of accuracy and professionalism.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>primary Subject Matter Expert (SME)</strong> for a specialized government system, becoming the single point of technical authority for network-related issues.</li><li>Provide <strong>independent operations & maintenance (O&M)</strong> support for mission‑critical systems, requiring broad and deep knowledge across applicable network technologies.</li><li>Configure and support <strong>Juniper SRX‑series security devices</strong> (JNCIP‑SEC or JNCIE‑SEC level proficiency), ensuring alignment with industry best practices and federal security standards.</li><li>Configure and support <strong>Juniper EX‑series switches</strong> using 1Gbps and 10Gbps backplanes, including copper and fiber connectivity and high‑availability (HA) solutions.</li><li>Configure and support <strong>Cisco Firepower ASA firewalls</strong>, including AnyConnect VPN access, HA configurations, secure authentication integrations, and remote-access security.</li><li>Design and maintain an <strong>out‑of‑band (OOB) management network</strong> using TrippLite serial consoles, iDRAC, and similar technologies.</li><li>Collaborate with customers, contractors, and vendors on the design and specification of <strong>Private IP (PIP)</strong> and Internet circuits.</li><li>Ensure high availability of <strong>Network Time Protocol (NTP)</strong> across all networks.</li><li>Follow established <strong>configuration management processes</strong> to maintain consistency, security, and accuracy in network configurations.</li><li>Develop and maintain <strong>technical documentation</strong>, network diagrams, and system references.</li><li>Provide clear communication and briefings to customers, including senior leadership.</li></ul>
- 2026-03-31T00:00:00Z