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3 results for End User Services Analyst Ii in Anderson, SC

Business Systems Analyst

Greenville, SC
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Business Systems Analyst to support insurance-focused initiatives in Greenville, South Carolina. This Long-term Contract opportunity is ideal for someone who is detail oriented and can translate operational needs into practical system and process solutions while partnering closely with business and technical teams. The role requires strong Guidewire knowledge, a solid background in business analysis, and the ability to work effectively in an onsite environment. Responsibilities: • Partner with stakeholders to gather, clarify, and document business needs for insurance-related processes and technology solutions. • Analyze workflows and identify opportunities to improve system functionality, service delivery, and operational efficiency. • Create clear business requirements, process documentation, user stories, and functional specifications for project teams. • Work within Agile Scrum teams to support backlog refinement, sprint planning, testing coordination, and solution delivery. • Collaborate with technical teams and business users to ensure Guidewire-related enhancements align with business objectives. • Review business and system documentation to confirm accuracy, completeness, and alignment with project expectations. • Support user acceptance activities by validating requirements, coordinating feedback, and helping resolve issues. • Engage with customer service and call center stakeholders to understand user needs and incorporate them into solution planning.
2026-06-01T00:00:00Z

Desktop Support Analyst

Greenville, SC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration. Responsibilities: • Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance. • Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications. • Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment. • Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities. • Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting. • Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed. • Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
2026-05-04T00:00:00Z

Business Systems Analyst – Process Optimization

Greenville, SC
remote
Temporary / Contract
30.875 - 35.75 USD / Hourly
We are looking for a Business Systems Analyst – Process Optimization to support workflow improvement and operational excellence within a healthcare environment in Greenville, South Carolina. This Long-term Contract position will focus on examining current business processes, identifying opportunities for greater efficiency, and helping teams implement practical, scalable solutions. The role works closely with stakeholders, analysts, and technical partners to turn operational needs into data-informed recommendations that improve performance and support automation efforts. Responsibilities: • Evaluate existing operational workflows and create clear documentation for both current processes and proposed improvements. • Examine business activities and data trends to uncover bottlenecks, inefficiencies, and opportunities for process enhancement. • Develop actionable recommendations that improve performance, reduce manual effort, and support sustainable operations. • Work with technical and business teams to define requirements for automation and process improvement initiatives. • Support solution validation through test planning, user acceptance activities, and implementation readiness efforts. • Partner with stakeholders across functions to assess priorities and align improvement projects with organizational objectives. • Prepare and deliver concise summaries, insights, and recommendations for managers and leadership teams. • Use tools such as Power BI and process-mapping applications to analyze information and communicate workflow design effectively.
2026-06-01T00:00:00Z