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2 results for Desktop Support Analyst in Anderson, SC
- Anderson, SC
- onsite
- Contract / Temporary to Hire
- 24 - 27 USD / Hourly
- We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This Contract to permanent position is an excellent opportunity for individuals with a passion for IT services and a commitment to providing exceptional technical support. In this role, you will handle a variety of responsibilities, including hardware and software configuration, troubleshooting, and incident management.<br><br>Responsibilities:<br>• Install, configure, and maintain company hardware, software, and operating systems to ensure optimal performance.<br>• Deploy and configure hardware for new users while upgrading existing equipment when necessary.<br>• Perform laptop imaging and setup for both new and current employees.<br>• Provide encryption keys and other secure access tools to users as required.<br>• Troubleshoot and resolve issues related to company hardware, software, and desktop applications.<br>• Manage incident tickets in ServiceNow, ensuring timely updates and resolution.<br>• Recommend suitable equipment purchases based on user needs and organizational requirements.<br>• Conduct periodic inventory checks of computer supplies and perform asset management tasks.<br>• Apply necessary Windows updates to maintain system security and functionality.<br>• Assist with other related tasks as assigned to support the IT infrastructure.
- 2026-03-24T00:00:00Z
- Piedmont, SC
- onsite
- Permanent
- 40000 - 50000 USD / Yearly
- <p>We are looking for a skilled Hardware Analyst to join our team in Piedmont, South Carolina. This role involves providing advanced technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of network and system infrastructure. The ideal candidate is detail-oriented, proactive, and has a strong understanding of computer networking and hardware systems.</p><p><br></p><p>Responsibilities:</p><p>• Perform intermediate troubleshooting for systems, servers, and applications, utilizing established tools and procedures with minimal supervision.</p><p>• Conduct entry-level troubleshooting for IP network devices and backbone transports, adhering to established protocols.</p><p>• Collaborate with the advanced support team to diagnose and resolve complex technical issues.</p><p>• Identify replacement hardware components and accurately match them to their corresponding part numbers.</p><p>• Provide training and guidance to other operators, fostering innovation and encouraging feedback.</p><p>• Apply systems analysis techniques to identify software issues and recommend solutions to management.</p><p>• Address hardware and software problems without reliance on scripts or predefined troubleshooting guides.</p><p>• Document processes for maintaining and adapting company software to evolving site environments. </p><p>• Travel up to 50% in the US for onsite IT Support. </p>
- 2026-03-18T00:00:00Z