<p>We are looking for an Infrastructure Manager to oversee the performance, security, and ongoing improvement of enterprise infrastructure across on-premises and cloud environments in Albuquerque, New Mexico. This onsite leadership role blends team management with direct technical involvement, supporting critical platforms that keep business systems running smoothly. The position is responsible for guiding infrastructure operations, strengthening reliability, and ensuring core services are maintained to a high standard.</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day operations for core infrastructure services, including Windows and Linux servers, virtualization, cloud platforms, identity systems, Microsoft 365 services, storage, backup, and disaster recovery solutions.</p><p>• Lead, coach, and support infrastructure engineers and administrators while setting clear expectations for operational excellence and technical delivery.</p><p>• Take an active role in resolving high-impact infrastructure issues, performing deep technical troubleshooting, and guiding remediation for complex platform incidents.</p><p>• Drive patching, upgrades, hardware renewal planning, and other lifecycle activities to keep infrastructure secure, current, and dependable.</p><p>• Establish and maintain operational procedures, technical documentation, and service standards that improve consistency across infrastructure environments.</p><p>• Oversee monitoring and alerting capabilities to ensure system events are visible, actionable, and aligned with business needs.</p><p>• Partner with architecture, Site Reliability, and production operations teams to prepare infrastructure for new deployments, platform changes, and incident response.</p><p>• Support infrastructure enhancement initiatives such as platform upgrades, system migrations, and automation efforts that improve efficiency and service stability.</p><p>• Monitor capacity, utilization, and platform health, and lead root cause analysis when infrastructure failures or service interruptions occur.</p><p>Other duties as needed</p>