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Credit and Collections Specialist in Baltimore, MD

Credit and Collections Specialist Job Description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

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Salary for Credit and Collections Specialist in Baltimore, MD
49920 - 71500
Low
49920
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
59280
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
71500
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Accounts Receivable Manager 74620 85280 105560 Accounts Receivable Analyst 61360 69420 76180 Accounts Receivable Specialist 56940 62660 68380 Accounts Receivable Clerk 45760 53560 60320 Accounts Payable Manager 72020 85020 105040 Accounts Payable Analyst 59800 64740 72020 Accounts Payable Specialist 53820 58760 65780 Accounts Payable Clerk 44980 51220 56940 Billing Manager/Supervisor 61880 74880 93080 Billing Specialist 45760 52780 61360 Billing Clerk 43940 49140 54600 Full Charge Bookkeeper 65520 73840 85800 Bookkeeper 57200 65260 72800 Credit Manager/Supervisor 83460 98020 114660 Credit and Collections Analyst 60320 69420 78520 Purchasing Manager 69680 85020 99580 Purchasing Assistant 44200 50180 58240 Inventory Analyst 49920 62920 74620 Inventory Clerk 41080 46280 56420

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.