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Credit and Collections Specialist in Baltimore, MD

Credit and Collections Specialist job description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

Looking for a credit and collections specialist or a credit and collections specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a credit and collections specialist.Search credit and collections specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.
Accounts receivable
Business and financial management software
Business planning and forecasting
Collections
Commercial credit
Invoice processing
Process improvement and automation
Regulatory and standards compliance

Salary for Credit and Collections Specialist in Baltimore, MD

50700 - 72540

Low
50700
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
60320
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
72540
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title Low Mid High Accounts Receivable Manager 75920 91520 112320 Accounts Receivable Analyst 62140 70460 77480 Accounts Receivable Specialist 57980 63440 69420 Accounts Receivable Clerk 46280 54340 61100 Accounts Payable Manager 73060 86060 109200 Accounts Payable Analyst 60580 65520 73060 Accounts Payable Specialist 54600 59800 66820 Accounts Payable Clerk 45760 52000 57720 Billing Manager 62400 76180 94640 Billing Specialist 46540 53560 62140 Billing Clerk 44720 49660 55380 Full Charge Bookkeeper 69680 78000 89960 Bookkeeper 60320 68640 76960 Credit Manager 84500 99580 116480 Credit and Collections Analyst 61100 70720 79820 Inventory Analyst 50440 63960 76180 Inventory Clerk 41860 47060 57460

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.