We are looking for a detail-oriented and analytical Supply Chain Analyst to join our team in Grand Rapids, Michigan. In this role, you will play a key part in optimizing supply chain processes, ensuring efficient flow of goods, and supporting strategic planning efforts. The ideal candidate will possess strong expertise in logistics, forecasting, and inventory management to help drive operational excellence.<br><br>Responsibilities:<br>• Analyze supply chain data to identify inefficiencies and recommend solutions for improvement.<br>• Develop and manage demand forecasts to ensure accurate production planning and inventory control.<br>• Collaborate with cross-functional teams to streamline logistics and distribution processes.<br>• Monitor global supply chain trends to anticipate potential disruptions and adapt strategies accordingly.<br>• Implement inventory management practices to maintain optimal stock levels and reduce waste.<br>• Prepare detailed reports and dashboards to track key performance metrics within the supply chain.<br>• Support the development of long-term supply chain strategies to align with business objectives.<br>• Coordinate with suppliers and vendors to ensure timely delivery and adherence to quality standards.<br>• Evaluate and implement tools and technologies to enhance supply chain operations.<br>• Provide insights and recommendations to senior management based on data-driven analysis.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide first-line technical support to resolve issues related to hardware, software, and applications.<br>• Manage service desk tickets, ensuring timely resolution and documentation of solutions.<br>• Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications.<br>• Administer Active Directory and Azure Active Directory accounts, including configurations and updates.<br>• Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance.<br>• Collaborate with team members to improve application functionality and system performance.<br>• Conduct basic troubleshooting for network connectivity and SQL Server-related issues.<br>• Assist with the deployment and configuration of new software applications and updates.<br>• Maintain accurate records of technical support activities and provide reports to management.<br>• Offer training and guidance to end users on system usage and best practices.