We are looking for a skilled Desktop Support Analyst to join our team in Anderson, South Carolina. This Contract to permanent position is an excellent opportunity for individuals with a passion for IT services and a commitment to providing exceptional technical support. In this role, you will handle a variety of responsibilities, including hardware and software configuration, troubleshooting, and incident management.<br><br>Responsibilities:<br>• Install, configure, and maintain company hardware, software, and operating systems to ensure optimal performance.<br>• Deploy and configure hardware for new users while upgrading existing equipment when necessary.<br>• Perform laptop imaging and setup for both new and current employees.<br>• Provide encryption keys and other secure access tools to users as required.<br>• Troubleshoot and resolve issues related to company hardware, software, and desktop applications.<br>• Manage incident tickets in ServiceNow, ensuring timely updates and resolution.<br>• Recommend suitable equipment purchases based on user needs and organizational requirements.<br>• Conduct periodic inventory checks of computer supplies and perform asset management tasks.<br>• Apply necessary Windows updates to maintain system security and functionality.<br>• Assist with other related tasks as assigned to support the IT infrastructure.
<p>We are looking for an experienced Infor ERP Specialist to join our team in Travelers Rest, South Carolina. This Contract to permanent position offers the opportunity to play a key role in optimizing ERP processes, ensuring system alignment with business needs, and supporting users across multiple departments. This role is ideal for individuals with a strong background in manufacturing systems and a passion for improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Ensure consistent and accurate utilization of ERP systems across supported sites.</p><p>• Translate business requirements into scalable and standardized ERP processes.</p><p>• Provide first-line functional support for ERP users, resolving issues and answering inquiries.</p><p>• Develop and refine operational and financial reports to support business decisions.</p><p>• Create and maintain detailed training materials and documentation for ERP users.</p><p>• Deliver ERP training programs across departments and assist with onboarding new employees.</p><p>• Identify inefficiencies or outdated system customizations and recommend process improvements.</p><p>• Support testing, validation, and user acceptance during ERP upgrades and projects.</p><p>• Partner with corporate IT teams and external consultants to implement ERP changes.</p><p>• Promote simplified and disciplined ERP usage to enhance data integrity and reporting consistency.</p>
We are looking for an experienced Claims Specialist to join our team in Duncan, South Carolina. In this role, you will manage and oversee the full lifecycle of worker's compensation claims, ensuring efficient processing and resolution. This position requires expertise in claims management, risk reduction strategies, and effective communication with claimants and stakeholders.<br><br>Responsibilities:<br>• Handle a high volume of worker's compensation claims from initiation to final resolution, ensuring compliance with applicable regulations.<br>• Conduct thorough investigations and audits to assess claims and mitigate risks.<br>• Collaborate with employees, insurers, and claimants to resolve claims efficiently and effectively.<br>• Provide expert guidance on risk management strategies to help clients minimize future liabilities.<br>• Analyze claims data to identify trends and recommend improvements to reduce overall risk exposure.<br>• Facilitate the claims adjudication process, ensuring timely and accurate processing.<br>• Assist in preparing reports and documentation for audits and compliance purposes.<br>• Serve as a key point of contact for claimants, addressing inquiries and providing support throughout the claims process.<br>• Work closely with internal teams to ensure seamless communication and resolution of claims.