<p><strong>Key Responsibilities</strong></p><ul><li><strong>File Review & Verification:</strong> Reviewing loan applications for accuracy and completeness, including income verification, asset statements, and credit checks.</li><li><strong>Documentation Management:</strong> Collecting required documents (tax returns, W-2s, bank statements) and ordering third-party services like appraisals, title searches, and flood certifications.</li><li><strong>Underwriting Preparation:</strong> Preparing the loan file for submission to the underwriter and clearing all underwriting conditions.</li><li><strong>Communication:</strong> Communicating with borrowers, real estate agents, and vendors to resolve discrepancies and meet deadlines.</li><li><strong>Compliance & Disclosure:</strong> Ensuring all loan documentation meets industry regulations (e.g., TRID, RESPA, HMDA) and company policies.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Personal Banker</strong> who comes directly from a banking institution and has a proven background in retail or consumer banking. This individual will support clients with day‑to‑day banking needs, offer tailored financial solutions, and deliver exceptional customer service while upholding compliance and operational standards here in San Jose. </p><p><br></p><p><strong> Responsibilities</strong></p><ul><li>Serve as the primary point of contact for clients regarding personal banking needs.</li><li>Open and maintain deposit accounts including checking, savings, CDs, and IRAs.</li><li>Assist clients with online banking, debit card issues, account maintenance, and general inquiries.</li><li>Educate customers on banking products and recommend appropriate financial solutions.</li><li>Cross‑sell banking services such as credit cards, consumer loans, overdraft protection, and digital tools.</li><li>Process transactions, resolve account issues, and ensure high accuracy in daily operations.</li><li>Maintain compliance with bank policies, security standards, and regulatory requirements.</li><li>Build long-term client relationships based on trust, professionalism, and service excellence.</li></ul><p><br></p>
We are looking for a meticulous and organized Loan Processor to join our team in Sunnyvale, California. In this role, you will ensure the efficient and compliant processing of real estate loan applications while delivering exceptional service to members. This is a Contract to permanent position, offering the chance to grow within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Review real estate loan applications to confirm accuracy and completeness.<br>• Collect, verify, and organize documentation such as income statements, credit reports, title information, and appraisals.<br>• Enter loan details into the credit union’s system, ensuring precision and compliance.<br>• Communicate effectively with loan officers, underwriters, and applicants to facilitate timely processing.<br>• Address any questions or concerns from members regarding the loan application process.<br>• Ensure all loan files adhere to credit union policies, federal and state regulations, and industry standards.<br>• Conduct regular quality checks to identify and resolve errors or omissions in loan documentation.<br>• Collaborate with the lending team to streamline workflows and enhance loan processing efficiency.<br>• Track the status of loans and provide regular updates to management.<br>• Generate detailed reports on loan metrics, including timelines, application statuses, and volume.
We are looking for a detail-oriented Loan Processor to join our team in San Jose, California. In this Contract to permanent position, you will play a key role in supporting the loan process by ensuring accuracy and compliance at every stage. This is an excellent opportunity to contribute to a growing team while developing your expertise in loan administration and mortgage processing.<br><br>Responsibilities:<br>• Review loan applications to ensure all required documentation is complete and accurate.<br>• Coordinate with clients, lenders, and other stakeholders to gather missing information or resolve discrepancies.<br>• Verify borrower information, including income, employment, and credit history, to support loan approvals.<br>• Prepare and submit loan files for underwriting and ensure compliance with regulatory standards.<br>• Track the progress of loans from application to closing, ensuring timely communication with all parties involved.<br>• Assist in preparing closing documents and confirm that all conditions have been met prior to finalizing loans.<br>• Maintain detailed records of loan files and update systems with accurate information.<br>• Respond promptly to inquiries from clients and team members regarding loan statuses.<br>• Identify opportunities for process improvements to enhance efficiency and accuracy.<br>• Stay informed about industry regulations and guidelines to ensure compliance.