We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for an outpatient care setting in Massachusetts. This contract-to-permanent opportunity is ideal for someone who can create a welcoming patient experience while keeping scheduling, registration, and payment processes organized and accurate. The person in this role will serve as a key point of contact for patients and staff, helping the office run smoothly and efficiently.<br><br>Responsibilities:<br>• Confirm patient insurance details and demographic information before visits to help ensure accurate registration for outpatient services.<br>• Coordinate clinician schedules within the electronic health record system, keeping appointment availability up to date and aligned with patient care needs.<br>• Receive copays and other patient cost-sharing amounts at check-in or time of service, following office procedures for payment handling.<br>• Welcome patients at the front desk, manage check-in activities, and address routine questions in a courteous and timely manner.<br>• Provide administrative assistance to clinicians and support staff, including help with documentation and Section 12-related processes when needed.<br>• Maintain organized front-office workflows by managing phone calls, appointment updates, and general reception duties throughout the day.
We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a busy healthcare setting. This long-term contract position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, registration, and administrative coordination. The person in this role will serve as an important point of contact for patients, helping keep office workflows organized and efficient.<br><br>Responsibilities:<br>• Welcome patients and visitors warmly, manage front-desk interactions, and provide courteous assistance throughout the check-in process.<br>• Coordinate appointment calendars by scheduling, confirming, rescheduling, and canceling patient visits as needed.<br>• Gather and verify patient information during registration to help maintain accurate records and smooth office operations.<br>• Answer incoming calls, respond to routine inquiries, and direct messages or concerns to the appropriate clinical or administrative staff.<br>• Support daily medical office administration by handling general reception tasks, documentation, and patient-facing communication.<br>• Monitor waiting area flow and communicate updates to patients to help maintain an organized and efficient environment.<br>• Assist with front-office procedures related to patient intake and other administrative processes in accordance with office guidelines.
We are looking for a detail-oriented Medical Billing Specialist to support a healthcare team in Massachusetts. This contract opportunity with permanent potential is ideal for someone who is comfortable managing insurance authorizations, resolving claim denials, and working within a fast-paced healthcare setting. The person in this role will help keep billing activity accurate and timely while providing dependable administrative support tied to reimbursement processes.<br><br>Responsibilities:<br>• Process insurance authorization requests through the MassHealth portal using appropriate billing and procedure codes.<br>• Review denied claims, investigate the cause of rejections, and take corrective action to support successful reimbursement.<br>• Handle day-to-day medical billing activities with close attention to accuracy, compliance, and timely follow-up.<br>• Maintain documentation related to authorizations, claim status updates, and billing actions in accordance with healthcare standards.<br>• Communicate with payers, internal staff, and other stakeholders to clarify billing issues and move claims toward resolution.<br>• Monitor outstanding claims and support denial management efforts to reduce delays in payment.<br>• Apply medical billing, coding, and collections knowledge to assist with clean claim submission and account follow-up.