10 results for Medical Customer Service in Columbus, OH

Medical Customer Service Rep

Westerville, OH
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for dedicated Medical Customer Service Representatives to join our team on a contract basis for approximately 90 days. This role requires individuals with a background in medical billing, collections, or related areas, and the flexibility to adapt to varying business needs. Based in Westerville, Ohio, this position offers an opportunity to contribute to patient-centric financial services while ensuring operational efficiency. Responsibilities: • Manage patient accounts efficiently to minimize receivables and reduce bad debts. • Monitor payment plans to ensure compliance with established guidelines. • Consult with patients to explain financial responsibilities, coverage limitations, and available payment options. • Process bankruptcy paperwork and handle accounts of deceased patients. • Promote patient-centered solutions to resolve account balances and ensure satisfaction. • Calculate and collect payments accurately while adhering to organizational standards. • Establish and manage payment plans using online platforms, ensuring compliance with approved guidelines. • Research and resolve accounts receivable issues and reconcile claims discrepancies. • Provide support to scheduling departments by identifying in-network insurance contracts and reimbursement policies. • Assist with department coverage and perform other duties as assigned by the supervisor.
2026-03-26T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19.95 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Columbus, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service. As part of the team, you will engage with customers, handle inquiries, and ensure smooth order processing. Responsibilities: • Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions. • Manage order entries and updates in the system with attention to detail. • Provide support in handling both inbound and outbound calls to address customer needs. • Maintain clear and detail-oriented communication with clients and team members. • Generate reports to track customer service metrics and order statuses. • Collaborate with internal departments to resolve customer issues efficiently. • Ensure compliance with company policies and procedures in all interactions. • Handle escalated issues with a detail-oriented and problem-solving mindset. • Participate in training sessions to enhance product knowledge and service skills.
2026-03-27T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist to support one of our banking clients. In this role, you will provide critical real-time phone support to retail banking colleagues, and customers offering expert guidance on policies, procedures, and customer service inquiries. If you have strong customer service experience and are committed to delivering exceptional support, we encourage you to apply. Key Responsibilities:<ul><li>Respond to inbound calls from Retail banking colleagues and customers.</li><li>Effectively resolve complex issues, ensuring compliance with service standards.</li><li>Assist with overflow from additional Lines of Business such as Business Banking, Wealth Management, and Lending.</li><li>Accurately document interactions and solutions in internal systems.</li><li>Perform additional duties as assigned.</li><li>This is an onsite role, remote work is not available at this time.</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
We staffed top-performing Customer Service Representatives who assisted clients, resolved inquiries, and delivered excellent service. The role required attention to detail, professionalism, and a commitment to customer satisfaction for banking company.<ul><li>Answered customer inquiries via phone, email, or in person.</li><li>Processed transactions accurately and efficiently.</li><li>Resolved customer issues and provided appropriate solutions.</li><li>Documented interactions and maintained accurate records.</li><li>Educated customers on products, services, and policies.</li><li>Collaborated with team members to meet performance goals.</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19.5 - 21 USD / Hourly
Position OverviewThis role focuses on assisting internal colleagues through inbound calls, providing guidance on policies, procedures, systems, and customer-related situations. Specialists play a key role in coaching peers, encouraging collaboration, and helping deliver a high-quality, personalized service experience. This team also supports additional business areas when call volume requires, demonstrating adaptability and broad operational knowledge.Role SummaryIn this position, you will provide real-time phone support to Retail banking staff, offering solutions and direction related to internal processes, systems, and customer service challenges. You will be expected to coach colleagues and promote service standards that align with Huntington’s “Category of One” approach. The role also includes assisting other departments during high-volume periods to ensure seamless support across the organization.
2026-03-27T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
We are supporting a large-scale hiring initiative with Huntington Bank for multiple Customer Service Representative (CSR) openings. Due to limited internal recruiting capacity, additional support has been requested to help drive this project forward. This is a high-visibility opportunity with potential for ongoing project work based on performance and hiring success. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer service calls</li><li>Provide exceptional customer support by addressing inquiries, resolving issues, and delivering accurate information</li><li>Maintain professionalism and strong communication across all customer interactions</li><li>Document customer interactions and updates within internal systems</li><li>Meet performance metrics related to call handling, quality, and customer satisfaction</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
20 - 21 USD / Hourly
About the Company: We are a dynamic and customer-focused organization committed to delivering exceptional service to our clients. Our team values collaboration, professionalism, and a positive attitude, and we are looking for dedicated individuals to join us as Customer Service Representatives.Position Summary: The Customer Service Representative (CSR) will serve as the primary point of contact for our customers, assisting with inquiries, resolving issues, and providing accurate information. The ideal candidate is detail-oriented, communicative, and passionate about delivering outstanding service.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer complaints and provide effective solutions</li><li>Document and maintain accurate records of customer interactions</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Follow company policies and procedures to provide consistent service</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-03-27T00:00:00Z

Banking Customer Service representative

Columbus, OH
onsite
Temporary
21 - 21 USD / Hourly
We are seeking a customer-focused professional to join our client's Customer Solutions Center as a Business Direct Banker. In this role, you will support business banking clients by handling inbound inquiries, providing solutions, and identifying opportunities to enhance their banking experience. This position blends service and sales, requiring strong communication skills and the ability to navigate a fast-paced, high-volume environment. What You’ll Do:<ul><li>Serve as a primary point of contact for business clients, delivering timely and accurate support</li><li>Handle inbound calls related to accounts, transactions, and banking services</li><li>Identify client needs and recommend appropriate banking products and solutions</li><li>Promote and refer deposit, lending, and digital banking services when appropriate</li><li>Work toward first-call resolution by using available tools and resources effectively</li><li>Assist other teams and departments during peak volumes or special projects</li><li>Maintain knowledge of business banking products, systems, and procedures</li><li>Ensure all interactions align with compliance, regulatory, and risk standards</li><li>Meet performance goals related to customer satisfaction, quality, and productivity</li><li>Partner with team members and leadership to support training and continuous improvement</li></ul>
2026-03-27T00:00:00Z

Sr. Customer Service Representative

Columbus, OH
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team in Columbus, Ohio. In this long-term contract role, you will play a vital part in ensuring exceptional customer support and maintaining smooth administrative operations. This position is ideal for someone who excels in communication, organization, and problem-solving in a fast-paced environment. Responsibilities:• Enter and update data accurately to ensure records are current and reliable.• Coordinate schedules and appointments to optimize daily workflows.• Generate and distribute reports to senior leadership, providing insights and updates.• Assist customers and clients with inquiries, quote information, and delivering outstanding service while resolving issues.• Prepare and manage administrative tasks to support daily operations.• Maintain consistent communication with internal teams and external clients.• Monitor and address customer service metrics to improve satisfaction levels.• Utilize Windows PC systems efficiently to complete tasks and manage information.• Collaborate with colleagues to streamline processes and enhance service delivery.• Demonstrate attention to detail while addressing customer needs and concerns.
2026-03-27T00:00:00Z

Client Services Coordinator

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is searching for Customer Service professionals looking to step in and grow their career by providing advanced support for customers calling with inquiries. This role is pivotal in educating customers on digital products and enhancements, driving adoption of our technology offerings, and delivering a seamless digital experience. Duties & Responsibilities:<ul><li>Provide high-level customer service support for digital products and services, including troubleshooting issues related to login, navigation, alerts, and general concerns.</li><li>Deliver first-contact resolution by anticipating customer needs and applying deep product knowledge and problem-solving skills.</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive well-rounded customer experience.</li><li>Support Client Service initiatives and contribute to team goals through active participation in coaching, feedback sessions, and performance improvement efforts.</li></ul>
2026-03-27T00:00:00Z