<p>Our client is searching for a Sr Personalization Manager to join their team in Nashville. As Sr Manager of Personalization, you will collaborate with regional promoters and venues to design and execute exceptional personalized experiences and offerings for our client’s consumers, focused on increasing ancillary revenue through the marketing technology stack and data-driven strategies. You will combine industry knowledge and hands-on campaign execution, building omnichannel and multi-touch journeys to drive revenue and optimize engagement against defined KPIs. Measurement through attribution reporting and web analytics will be central to your role. You’ll partner with operations and booking teams to curate and market premium and ancillary offerings, working with ticketing partners to enhance experiences, grow sales, and boost conversions.</p><p><br></p><p><strong>Essential Functions</strong></p><p><br></p><ul><li>Lead Omnichannel Campaigns: Design and execute email, SMS, and mobile campaigns to drive ancillary revenue and fan engagement.</li><li>Analyze & Optimize: Use analytics and attribution tools to measure performance, report on results, and iterate rapidly to meet KPIs.</li><li>Curate Experiences: Launch premium and experiential offerings with venue and booking teams, targeting distinct fan segments.</li><li>Drive Loyalty: Support and help develop loyalty programs to encourage repeat business and revenue growth.</li><li>Enhance Mobile Engagement: Leverage mobile apps to provide an intuitive, engaging user experience.</li><li>Partner with Venue Teams: Hold strategic sessions to review results and identify new revenue opportunities.</li><li>Transform Data to Insights: Dive into ticketing, marketing, and in-venue data to define activities that drive revenue.</li><li>Support Local Marketing: Guide and train local teams on effective use of personalization tools and strategies.</li><li>Advance Tech Development: Define requirements and provide input for evolving personalization marketing technology.</li></ul>
<p>We are looking for an experienced Pricing Manager to lead pricing strategy and support profitable growth for our operations in Nashville, Tennessee. This role is ideal for someone who combines strong analytical ability with the confidence to communicate effectively across all levels of the business. You will help shape pricing decisions, guide a detail-focused team, and partner with leadership to improve consistency, accuracy, and overall commercial performance in a fast-growing distribution environment.</p><p><br></p><p><strong>**ON-SITE Monday - Friday**</strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and refine pricing strategies that align with company goals, market conditions, and margin expectations.</p><p>• Lead pricing analysis by evaluating trends, customer behavior, product performance, and competitive factors to support sound decision-making.</p><p>• Manage and mentor a team responsible for pricing accuracy, data quality, and day-to-day execution of pricing activities.</p><p>• Partner with sales, finance, operations, and leadership to explain pricing recommendations and build alignment on key initiatives.</p><p>• Create reports, dashboards, and models that provide visibility into pricing performance, revenue impact, and areas for improvement.</p><p>• Review existing pricing processes, identify inefficiencies, and recommend practical changes that strengthen controls and consistency.</p><p>• Support system-related pricing activities across business platforms such as ERP, CRM, and reporting tools when updates or process changes affect pricing workflows.</p><p>• Coach stakeholders across the organization on pricing practices, helping teams understand methodology, exceptions, and business impact.</p>