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2 results for Marketing Manager in Davenport, IA

Customer Care Manager

Davenport, IA
onsite
Permanent
47000.00 - 55000.00 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T17:24:09Z

Account Executive

Davenport, IA
onsite
Permanent
70000.00 - 95000.00 USD / Yearly
Robert Half is seeking an Account Executive (Client Solutions Manager) to join our Technology division in Davenport, Iowa.This is an excellent opportunity for a driven sales professional who enjoys building relationships, creating opportunities, and growing business from the ground up. If you’re energized by connecting with new clients, uncovering needs, and winning new partnerships, this role offers both autonomy and strong upside.As an Account Executive, you’ll take ownership of your own book of business—developing new client relationships through strategic outreach, prospecting, and consultative conversations. You’ll work closely with decision‑makers to understand their technology talent needs and deliver customized staffing solutions that make a real impact.What you’ll do:<ul><li>Grow your client portfolio: Proactively develop and expand a client base by promoting Robert Half’s technology contract talent solutions. Engage clients through phone, video, in‑person, and virtual meetings, and build long‑term partnerships with leaders at all levels, including C‑suite executives.</li><li>Drive new business development: Build and manage a strong pipeline through consistent prospecting, cold outreach, and relationship‑building activities. Represent Robert Half at local networking and association events to strengthen our presence in the Davenport market.</li><li>Deliver exceptional results: Partner with recruiting teams to match top technology talent with client needs. Maintain ongoing relationships with both clients and consultants to ensure a high‑quality experience and address any issues quickly and professionally.</li><li>Achieve and exceed goals: Consistently meet or surpass weekly business development and performance targets.</li><li>This role is ideal for someone who is competitive, relationship‑oriented, and excited by the opportunity to grow a territory while being supported by a well‑established brand and collaborative team.</li></ul>
2026-04-03T16:14:11Z