We are looking for a dependable Mailroom Operator 1 to support daily mailroom and receiving operations for a client site in Jacksonville, Florida. This is a Contract position that requires strong customer service, administrative ability, and comfort working in an onsite, client-facing environment. The ideal candidate will handle incoming and outgoing mail, assist with inventory and supply coordination, and help maintain organized service areas while communicating effectively with internal teams and delivery partners.<br><br>Responsibilities:<br>• Receive, sort, and distribute letters, parcels, and deliveries accurately to the appropriate departments and contacts.<br>• Prepare outgoing mail and shipments by packaging items, generating labels, and coordinating pickups with carriers such as FedEx and other delivery services.<br>• Use tracking tools to log, monitor, and confirm the movement of mail and packages while resolving delivery issues in a timely manner.<br>• Support receiving dock activities by verifying incoming shipments against packing documentation and forwarding records to the appropriate team members.<br>• Maintain inventory for office supplies, mailroom materials, copier and printer consumables, and replenish stock as needed.<br>• Organize and restock company store or supply areas, rotate products based on freshness or expiration, and report damaged or outdated items to management.<br>• Keep the mailroom, storage, and service spaces clean, orderly, and ready for daily operations.<br>• Partner with facility management and other onsite staff to address client requests, identify concerns, and escalate operational risks when necessary.
<p>We are seeking a <strong>Business Intelligence (BI) Engineer</strong> with strong experience in <strong>Power BI, SQL, and Microsoft Fabric</strong> to help design, build, and optimize enterprise reporting and analytics solutions. This role will partner with business stakeholders, data engineers, and leadership teams to transform data into actionable insights that drive decision-making.</p><p>The ideal candidate has a passion for data visualization, data modeling, and creating scalable BI solutions within the Microsoft ecosystem.</p><p>Responsibilities</p><ul><li>Design, develop, and maintain interactive dashboards and reports using <strong>Power BI</strong></li><li>Build and optimize complex <strong>SQL queries</strong>, stored procedures, and data pipelines</li><li>Develop and manage semantic models, datasets, and KPIs</li><li>Leverage <strong>Microsoft Fabric</strong> components including Lakehouse, Warehouse, Data Factory, and Power BI</li><li>Gather requirements from stakeholders and translate business needs into analytics solutions</li><li>Ensure data quality, accuracy, security, and governance across reporting environments</li><li>Monitor and improve report performance and data refresh processes</li><li>Create documentation, data dictionaries, and reporting standards</li><li>Collaborate with cross-functional teams to deliver scalable data and analytics solutions</li></ul><p><br></p>
We are looking for a detail-oriented Executive Assistant to support leadership in Jacksonville, Florida. This part-time opportunity offers 30-35 hours per week and is designed as a Contract to Permanent position for someone who can keep schedules organized, manage travel logistics, and assist with day-to-day executive coordination. The ideal candidate brings strong administrative judgment along with basic accounting experience, including familiarity with QuickBooks.<br><br>Responsibilities:<br>• Manage complex calendars for executives, ensuring meetings, appointments, and priorities are organized efficiently.<br>• Coordinate business travel from start to finish, including booking flights, lodging, transportation, and related itineraries.<br>• Prepare and support executive meetings by organizing schedules, confirming attendees, and keeping logistics on track.<br>• Handle administrative tasks that help leadership stay focused, including correspondence, scheduling updates, and follow-up coordination.<br>• Assist with routine accounting support such as basic recordkeeping, invoice tracking, or data entry using QuickBooks.<br>• Maintain accurate and timely information across calendars, travel plans, and meeting details to reduce conflicts and delays.
We are looking for an HR Generalist to support core human resources operations for a Long-term Contract position based in Jacksonville, Florida. This role will contribute to a positive employee experience by assisting with employee relations matters, onboarding activities, benefits administration, and day-to-day HR support. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive information with professionalism.<br><br>Responsibilities:<br>• Support employees and managers with routine HR questions, policy guidance, and general workplace concerns.<br>• Coordinate onboarding activities to help new hires complete required documentation and transition smoothly into their roles.<br>• Administer benefits-related processes, including employee communications, enrollment support, and issue resolution.<br>• Maintain accurate personnel records and update HR data in the company’s human resources information system.<br>• Assist with employee relations matters by gathering information, documenting issues, and escalating concerns when appropriate.<br>• Partner with internal teams to ensure HR administrative tasks are completed accurately and within established timelines.<br>• Prepare HR documentation such as employment letters, status changes, and other employee-related records.
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes.<br><br>Responsibilities:<br>• Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications.<br>• Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning.<br>• Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption.<br>• Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience.<br>• Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts.<br>• Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources.<br>• Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability.<br>• Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing.<br>• Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events.<br>• Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>We are looking for a talented Software Engineer to join our team in Jacksonville, Florida. This Contract to permanent position involves designing and developing web applications using a combination of Microsoft technologies and modern front-end frameworks. The ideal candidate thrives in collaborative environments, possesses strong problem-solving skills, and is passionate about delivering scalable and user-friendly software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain robust applications using C# and .NET technologies.</p><p>• Create intuitive and responsive front-end interfaces using Angular, JavaScript, and React.js.</p><p>• Develop and optimize SQL queries while managing relational databases, such as SQL Server.</p><p>• Build and consume RESTful APIs to support application integrations.</p><p>• Collaborate with cross-functional teams, including Product, QA, UX, and DevOps, to ensure high-quality deliverables.</p><p>• Participate in the full software development lifecycle, from requirements gathering to deployment and support.</p><p>• Conduct code reviews and contribute to the establishment of engineering best practices.</p><p>• Troubleshoot and resolve application issues across various environments.</p><p>• Maintain clear and comprehensive documentation for code, systems, and development processes.</p><p>• Stay informed about emerging technologies and industry trends to enhance development practices.</p>
<p>We are looking for an experienced Lead Software Engineer to join our team in Jacksonville, Florida. This Contract to permanent position offers the opportunity to lead and inspire multiple cross-functional software teams in developing, testing, deploying, and maintaining innovative products and services. If you are passionate about software development, thrive in leadership roles, and excel in collaborative environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Lead multiple software engineering teams in an agile environment, ensuring successful product development and maintenance.</p><p>• Serve as Scrum Master for one or more teams, facilitating agile processes and removing obstacles.</p><p>• Collaborate with product management and project management to plan release and sprint cycles, ensuring timely and high-quality deliverables.</p><p>• Drive iterative improvements in software deployment processes to enhance release frequency and quality.</p><p>• Partner with product management and engineering leadership to prioritize tasks and develop technical solutions.</p><p>• Provide guidance and coaching to team members, setting goals, measuring performance, and conducting regular check-ins and formal reviews.</p><p>• Promote continuous improvement in development and testing processes through architectural reviews, security audits, code evaluations, and pipeline optimization.</p><p>• Manage multiple projects simultaneously, maintaining clear communication and alignment across teams.</p>
<p>We are looking for an experienced and dependable Receptionist to support daily front desk operations in Jacksonville, FL. This Long-term Contract position is ideal for someone who thrives in an in-person office setting, enjoys creating a welcoming environment, and can keep administrative activities organized and on track. The person in this role will serve as a key point of contact for visitors, employees, and vendors while helping maintain meeting spaces, shared office areas, and day-to-day office flow.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests, answer incoming calls, and direct inquiries to the appropriate team members with courtesy and efficiency.</p><p>• Coordinate the setup and readiness of conference rooms, break rooms, and shared office spaces to ensure they remain clean, stocked, and prepared for daily use.</p><p>• Provide administrative support for office operations, including preparing documents, handling correspondence, and assisting with routine clerical tasks.</p><p>• Manage calendars, schedule meetings, and help organize appointments while adjusting to changing priorities throughout the day.</p><p>• Track follow-up items and support multi-step office processes to help keep assignments moving forward without delays.</p><p>• Assist with meeting logistics by preparing agendas, taking clear notes, and distributing action items when needed.</p><p>• Support office services such as mail, deliveries, and vendor coordination, including shipping activities as required.</p><p>• Partner closely with operations leadership and local office leadership to help maintain an organized, responsive, and efficient workplace environment.</p>
We are looking for a skilled Software Engineer to join our team in Jacksonville, Florida, on a Contract to permanent position. In this role, you will develop and enhance software applications using C++ while automating workflows through batch scripting. This position offers an excellent opportunity to contribute to high-performance systems and solve complex technical challenges.<br><br>Responsibilities:<br>• Design and implement software features and applications using the C++ programming language.<br>• Develop clean, efficient, and maintainable code that meets technical requirements and standards.<br>• Collaborate with cross-functional teams to gather and define technical specifications for projects.<br>• Perform unit testing and support integration testing to ensure software quality and reliability.<br>• Identify and resolve software defects through debugging and troubleshooting techniques.<br>• Automate repetitive tasks and workflows by creating and maintaining batch scripts.<br>• Optimize and maintain existing codebases to improve performance and functionality.<br>• Stay informed about the latest advancements and best practices in C++ development.
We are looking for a skilled Software Developer to join our dynamic team in Jacksonville, Florida. In this role, you will design, develop, and maintain software solutions that meet business needs while ensuring high-quality performance and reliability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET, C#, ASP.NET, and other relevant frameworks.<br>• Collaborate with cross-functional teams to gather requirements and design technical solutions.<br>• Write clean, efficient, and well-documented code to ensure high performance and scalability.<br>• Troubleshoot and resolve software issues to maintain system stability.<br>• Conduct testing and debugging to ensure functionality meets specifications.<br>• Stay updated with emerging technologies and apply them to improve software development processes.<br>• Participate in code reviews to ensure adherence to best practices and standards.<br>• Create technical documentation to support development processes and user understanding.<br>• Optimize application performance by analyzing and addressing bottlenecks.<br>• Provide ongoing support and maintenance for existing software systems.
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions.<br><br>Responsibilities:<br>• Evaluate operational workflows and gather business needs to define effective system-based solutions.<br>• Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making.<br>• Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations.<br>• Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance.<br>• Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements.<br>• Investigate application and data issues, perform root cause analysis, and implement sustainable fixes.<br>• Produce clear documentation for system behavior, technical configurations, workflows, and support procedures.<br>• Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
<p>Our client, a public company, is seeking a hands-on <strong>Senior Accountant or Accounting Manager</strong> to support key corporate accounting and financial reporting functions. This role will be actively involved in the close process, financial statement preparation, general ledger activity, reconciliations, and assistance with <strong>SEC filings</strong>. The position will also provide oversight to members of the accounting team. The ideal candidate will have strong public company accounting experience, be comfortable working in a deadline-driven environment, and be willing to work <strong>heavy hours during close</strong>. This is a fully <strong>in-office</strong> role. <strong>CPA in process or active license is required.</strong> <strong>Great Plains or Dynamics experience is preferred.</strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and participate in the <strong>month-end, quarter-end, and year-end close</strong> processes.</li><li>Prepare and review <strong>financial statements</strong> and supporting schedules.</li><li>Post and review <strong>general ledger entries</strong> and maintain accurate account activity.</li><li>Perform and review <strong>account reconciliations</strong> to ensure accuracy and completeness.</li><li>Assist with the preparation and support of <strong>SEC filings</strong>, including quarterly and annual reporting requirements.</li><li>Provide oversight, guidance, and support to members of the accounting team.</li><li>Ensure compliance with <strong>GAAP</strong>, internal controls, and company accounting policies.</li><li>Work closely with internal departments and external auditors to support reporting and audit needs.</li><li>Help improve accounting processes, reporting efficiency, and documentation.</li><li>Utilize <strong>Great Plains or Dynamics</strong> to support accounting operations and reporting.</li></ul><p>Please send your resume to Molly Waldman. You can message me on LinkedIn (Molly Helfer Waldman) to send me your resume directly. My email is also located on LinkedIn</p>
We are looking for an experienced Business Analyst to join a Long-term Contract opportunity in Jacksonville, Florida. In this role, you will work within an Agile Scrum setting, partnering with stakeholders and delivery teams to shape clear requirements and keep work moving efficiently through each sprint. This position is ideal for someone who can turn business needs into actionable documentation, support team alignment, and help ensure solutions meet expected outcomes.<br><br>Responsibilities:<br>• Partner with business stakeholders and technical teams to uncover needs, evaluate priorities, and document functional expectations.<br>• Convert business objectives into well-structured user stories that give development teams clear direction for execution.<br>• Establish detailed acceptance criteria that support quality development, validation, and successful testing outcomes.<br>• Maintain and refine the Jira backlog by updating items, supporting prioritization, and preparing work for upcoming sprints.<br>• Facilitate backlog review discussions and contribute to sprint planning to improve readiness and delivery flow.<br>• Analyze current business processes, identify operational gaps, and recommend opportunities for improvement.<br>• Work closely with Scrum team members throughout the sprint cycle to answer questions and resolve requirement-related issues.<br>• Assist with solution validation and testing activities to confirm delivered functionality aligns with business expectations.<br>• Monitor progress against sprint objectives and project timelines, helping teams stay focused on committed deliverables.
<p>We are looking for an IT Security Analyst to support cybersecurity compliance initiatives in Jacksonville, Florida. This Long-term Contract position focuses on strengthening the protection of controlled information, improving security controls, and helping the organization align with cybersecurity standards. The role will partner with technical and business teams to assess current practices, address compliance gaps, and maintain accurate security documentation.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate current security practices against cybersecurity compliance standards and identify areas requiring remediation.</p><p>• Create and maintain policies, procedures, and supporting records that align with NIST SP 800-171 and related compliance obligations.</p><p>• Partner with IT, security, and compliance stakeholders to implement corrective actions and improve the effectiveness of security controls.</p><p>• Review cybersecurity safeguards on an ongoing basis, measure control performance, and recommend practical risk-reduction improvements.</p><p>• Meet with both technical and non-technical teams to gather information, investigate issues, and document findings clearly.</p><p>• Support assessment and audit preparation by organizing evidence, validating control implementation, and helping coordinate third-party reviews.</p><p>• Analyze vulnerabilities within the environment and help define segmentation or other mitigation strategies to reduce exposure.</p><p>• Maintain thorough documentation of compliance activities, risk evaluations, remediation efforts, and implemented controls.</p><p>• Track changes to applicable cybersecurity regulations, defense requirements, and industry best practices, and communicate relevant updates to internal teams.</p><p>• Deliver guidance and training to employees on compliance-related responsibilities, security procedures, and documentation expectations.</p>
We are looking for a Scrum Master to guide Agile delivery efforts for development teams in Jacksonville, Florida. This Long-term Contract position will focus on strengthening sprint execution, improving team collaboration, and maintaining clear delivery visibility through effective Jira administration and Agile facilitation. The ideal candidate will help teams work efficiently, encourage continuous improvement, and support consistent delivery outcomes.<br><br>Responsibilities:<br>• Oversee Jira project setup and administration, including workflow adjustments, board configuration, and reporting tools that support delivery tracking<br>• Lead core Scrum events such as daily stand-ups, sprint planning sessions, reviews, and retrospectives to keep teams aligned and productive<br>• Monitor sprint health using burndown charts and other metrics to provide transparency into progress, risks, and team performance<br>• Guide development teams on Agile principles and Scrum practices to encourage stronger collaboration and steady process improvement<br>• Coordinate sprint activities to help teams stay focused on priorities and complete committed work within established timelines<br>• Identify obstacles affecting delivery and work with stakeholders to remove impediments that may slow team progress
<p>We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.</p><p>• Manage and configure Microsoft Intune for device provisioning and policy enforcement.</p><p>• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.</p><p>• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.</p><p>• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.</p><p>• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.</p><p>• Ensure proper management of file systems, permissions, and client security measures.</p><p>• Oversee mobile device management processes, including provisioning and policy management.</p><p>• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.</p><p>• Perform software asset license management and metering to ensure compliance and cost control.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support.<br>• Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably.<br>• Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved.<br>• Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance.<br>• Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines.<br>• Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed.<br>• Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption.<br>• Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes.<br>• Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities.<br>• Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
We are looking for a Systems Engineer to support the reliability and performance of critical cloud-based business applications in Jacksonville, Florida. This role focuses on day-to-day platform operations, incident resolution, and service improvement across production environments. The ideal candidate is comfortable working across infrastructure, application support, and automation while partnering with cross-functional teams to maintain compliance and deliver a strong customer experience.<br><br>Responsibilities:<br>• Monitor cloud applications and platform components to identify service degradation, abnormal behavior, and data issues before they affect users.<br>• Perform routine operational tasks such as system checks, maintenance activities, patching coordination, and software version updates to keep environments stable.<br>• Investigate production incidents independently, restore service as quickly as possible, and contribute to major incident response efforts when escalations occur.<br>• Document root causes, corrective actions, and follow-up recommendations after incidents to strengthen operational processes and reduce repeat issues.<br>• Partner with security and compliance stakeholders to gather audit support materials, address findings, and help maintain required control standards.<br>• Work with sales and customer support teams to troubleshoot client-facing technical problems through log review, environment analysis, and issue replication.<br>• Create and maintain automation scripts in Shell or Python to simplify recurring support tasks and improve operational efficiency.<br>• Support containerized and middleware-based environments by assisting with Kubernetes operations and resolving common issues involving web, database, cache, and messaging services.<br>• Participate in an on-call rotation and respond to production emergencies in a timely manner to help maintain service availability.
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
We are looking for an Infrastructure Project Engineer to serve as the primary technical leader for a healthcare-focused client environment in Jacksonville, Florida. This contract-to-permanent opportunity combines hands-on engineering, project ownership, and client-facing partnership, with a strong emphasis on reliability, security, and well-documented operations. The person in this role will guide infrastructure improvements, resolve complex technical issues, and help maintain a stable Microsoft-based ecosystem that supports critical business and compliance needs.<br><br>Responsibilities:<br>• Direct infrastructure initiatives from planning through completion, including platform upgrades, server replacements, cloud-related efforts, and other environment improvements while keeping schedules and records up to date.<br>• Build, configure, monitor, and retire physical and virtual server systems across Windows Server, VMware, and Hyper-V environments.<br>• Administer and enhance Microsoft technologies such as Microsoft 365, Entra ID, Intune, Azure, Exchange, and Active Directory to support secure and efficient operations.<br>• Serve as the senior escalation resource for difficult technical problems involving servers, networking, cloud services, and endpoint connectivity.<br>• Strengthen system security by managing endpoint protection and application control tools, including ThreatLocker or comparable zero-trust solutions.<br>• Perform hands-on network support work involving switches, routing, firewalls, VLANs, DHCP, DNS, and circuit-related troubleshooting.<br>• Produce and maintain clear technical documentation in knowledge management platforms and share expertise with other engineers through active collaboration.<br>• Meet service expectations by tracking work accurately in ticketing and project systems, documenting activity in real time, and supporting defined SLA commitments.
We are looking for an experienced IT leader to oversee cloud infrastructure, DevOps practices, and production reliability for SaaS platforms in Jacksonville, Florida. This role will work closely with engineering teams to strengthen system performance, support scalable growth, and maintain secure, highly available operations. The ideal candidate brings hands-on technical depth, sound leadership judgment, and a strong focus on automation, service stability, and continuous improvement.<br><br>Responsibilities:<br>• Lead cloud infrastructure and DevOps operations to maintain dependable, scalable, and secure SaaS environments.<br>• Partner with software and R& D teams to coordinate releases, platform upgrades, capacity forecasting, and performance improvements.<br>• Direct 24/7 production support activities, including system monitoring, incident response, escalation management, and service recovery efforts.<br>• Expand automation across deployment and maintenance workflows by promoting CI/CD practices and infrastructure-as-code methods.<br>• Implement and uphold operational security measures such as patching, access governance, system hardening, compliance readiness, and audit support.<br>• Improve observability by enhancing monitoring, alerting, and reliability processes that help reduce downtime and manual intervention.<br>• Guide and mentor technical team members, manage on-call participation, and build a culture centered on accountability and operational excellence.<br>• Oversee core infrastructure and platform components, including web, database, caching, messaging, backup, network, and configuration management technologies.
We are looking for an experienced Data Engineer to help design and support scalable cloud-based data platforms in Jacksonville, Florida. This role focuses on building resilient data solutions in Azure, improving end-to-end data processing, and helping ensure strong performance across distributed systems. You will work closely with global engineering partners, contribute technical direction, and support a reliable delivery model in an Agile environment.<br><br>Responsibilities:<br>• Design, implement, and maintain cloud data infrastructure within Azure, using automation and infrastructure-as-code practices to improve consistency and scalability.<br>• Build and enhance enterprise data pipelines for ingestion, transformation, and processing using Databricks, Apache Spark, and Azure Data Factory.<br>• Provide technical leadership for cloud data platforms by driving architecture decisions that strengthen availability, performance, and long-term scalability.<br>• Collaborate daily with offshore and international engineering teams to align on development priorities, review code, and share technical knowledge across time zones.<br>• Participate actively in Agile ceremonies such as sprint planning, stand-ups, backlog refinement, readiness reviews, and retrospectives to support predictable delivery.<br>• Mentor data engineers through coaching, design guidance, and code review feedback that promotes high engineering standards.<br>• Support production operations by investigating incidents, resolving system bottlenecks, and leading root-cause analysis to improve platform reliability.<br>• Create and maintain architecture documentation, operational runbooks, and technical decision records to support distributed team execution.