5 results for Help Desk Analyst in Seattle, WA

Help Desk/Desktop Support Analyst

Bellevue, WA
onsite
Temporary
27 - 32 USD / Hourly
Robert Half is searching for a Help Desk Support Technician to support a wellness/fitness client in Bellevue, WA! This primary responsibility of this Help Desk Support Technician is resolving incoming issues as received and work in a team environment offering excellent customer service with strong technical skills. Duration: Long-term contractSchedule: Monday-Friday (8AM-5PM)Location: Bellevue, Washington (100% Onsite Job responsibilities:<ul><li>Provide on-site technical support for hardware and software.</li><li>Provide end user desktop and networking support with other technicians via phone, email, and in person to a user base.</li><li>Respond to calls, and email requests, for technical, desktop, and server support by working troubles tickets as directed.</li><li>Setup and maintain printer queues for each site; evaluate the overall printing process.</li><li>Perform other tasks as assigned.</li></ul>
2026-04-06T00:00:00Z

Help Desk Manager

Seattle, WA
onsite
Permanent
90000 - 120000 USD / Yearly
Help Desk Supervisor permanent • Permanent • Onsite in Seattle, WA Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day‑to‑day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands‑on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm’s Seattle office and includes participation in an after‑hours on‑call rotation. Roles & Responsibilities Leadership & Team Management Oversee, coach, and support a team of Help Desk technicians and analysts. Set performance expectations, manage reviews, and support hiring and onboarding. Serve as the main escalation point for complex technical issues. Promote a culture of high-quality service and operational accountability. Help Desk Operations Manage ticket intake, prioritization, and resolution within the firm’s Zoho environment (ServiceNow or similar experience welcome). Track and improve SLAs, response times, and resolution quality. Provide advanced troubleshooting for hardware, software, and system issues. Identify recurring issues and implement proactive, long-term solutions. Maintain documentation, processes, and support procedures. Cross-Department Collaboration Partner with attorneys, business teams, and firm leadership to address technology needs. Work with the Support Trainer to deliver effective onboarding and user education. Maintain clear communication between IT and internal stakeholders. Compliance, Projects & Governance Ensure IT processes meet legal industry standards, especially around data security. Support firmwide technology initiatives, including system upgrades and deployments. Contribute to resource planning, budgeting, and vendor coordination. Participate in a rotating after-hours support schedule. Compensation & Benefits Salary: $90,000–$120,000 DOE + Annual discretionary and merit increases Benefits Include: Medical, dental, and vision insurance 401(k) with employer match + profit sharing Paid holidays, PTO, parental leave Commuter benefits Disability & life insurance Community service leave Wellness programs detail oriented training and development opportunities across firm offices Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job that matches faster.
2026-03-20T00:00:00Z

Service Desk

Seattle, WA
onsite
Temporary
25 - 30 USD / Hourly
Robert Half is seeking a Service Desk Contractor to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! Job Details: Schedule: Monday-Friday 8-5pmDuration: Short Term Contract Location: Seattle, WA Key Responsibilities<ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
2026-04-02T00:00:00Z

Datacenter Technician

Seatac, WA
onsite
Contract / Temporary to Hire
30 - 35 USD / Hourly
Robert Half is seeking a Data Center Technician to support financial client based in Tukwila, WA. This individual will serve as the sole local technician, responsible for maintaining data center infrastructure, coordinating installations and decommissions, and ensuring optimal performance of critical systems. Apply today! Duration: 6 months with potential to extend long term Location: 100% Onsite in Tukwila and occasional travel (reimbursed)Schedule: Tuesday - Saturday - 5pm to 1am PST Key Responsibilities:<ul><li>Serve as the primary on-site Data Center Technician for Washington-based facilities </li><li>Oversee and execute hardware installations, decommissions, and upgrades </li><li>Rack, stack, and cable servers, routers, and network equipment </li><li>Troubleshoot issues across servers, switches, and networking components </li><li>Perform structured cable management across high-density infrastructure </li><li>Update and maintain accurate records within internal databases and Excel spreadsheets </li><li>Work within a ticketing system to track, prioritize, and resolve technical requests </li><li>Support hardware environments including a variety of network brands and hardware. </li></ul>
2026-04-01T00:00:00Z

Business Operations Analyst

Seattle, WA
remote
Permanent
80000 - 110000 USD / Yearly
We are looking for a detail-oriented Business Operations Analyst to join our team in Seattle, Washington. In this role, you will be responsible for managing investor tracking systems, performing financial analysis, and supporting operational processes. The ideal candidate will possess strong analytical skills and have experience collaborating across teams to deliver actionable insights. Responsibilities:• Maintain and improve Excel models that track individual investor investments, project deployments, and preferred return balances across multiple initiatives.• Monitor and update investor terms, including investment schedules, preferred return rates, broker participation, and payment obligations.• Oversee capital inflows and outflows for various projects, ensuring investor data is accurately reflected in internal systems.• Prepare periodic updates for management, including preferred return statements for investors.• Identify and implement process improvements to enhance efficiency in tracking and analysis.• Develop and manage Excel-based models to evaluate project economics, investor returns, and broker participation structures.• Conduct research and financial analysis on new projects, investment frameworks, and operational matters.• Summarize complex financial information into clear, concise reports for leadership review.• Support operational processes related to capital movement and project funding, ensuring compliance and accuracy.• Collaborate with teams such as compliance/legal and investor relations to maintain alignment and documentation integrity. The salary range for this position is $80,000 to $110,000 + discretionary bonus. Benefits:Medical/Dental/vision - 100% employer paid for employee401k with match3 weeks PTO7 paid holidays
2026-04-03T00:00:00Z