Add your latest resume to match with open positions.
2 results for Front Desk in Raleigh, NC
- Fayetteville, NC
- onsite
- Temporary
- 18.00 - 20.00 USD / Hourly
- <p>Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. </p><p> Principal Duties and Responsibilities: </p><p> - Greet/check-in check-out and direct patients and visitors. </p><p> - Schedule appointments update patient information in practice management system and provide information to patients. </p><p> - Process payments and handle patient complaints. </p><p> - Ability to build and maintain rapport with all referral sources. </p><p> - Ability to multi-task and work in a fast-paced environment </p><p> - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. </p><p> - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. </p><p> - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. </p><p> - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. </p><p> - Secures information by completing all necessary actions required within the assigned system and established procedures. </p><p> - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. </p><p> - Always provides superior customer service excellence. </p><p> - Remains flexible on behalf of the position and the team </p><p> - Ability to interact both positively and professionally through multiple departments within the practice. </p><p> - Ability to work both independently as well as within a team environment. </p><p> - All other duties as assigned. </p><p><br></p><p><br></p>
- 2026-03-13T14:43:46Z
- Durham, NC
- onsite
- Temporary
- 20.90 - 24.20 USD / Hourly
- We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns.<br>• Accurately record and manage customer information through data entry systems.<br>• Handle email correspondence with clarity and efficiency to resolve customer issues.<br>• Schedule appointments and manage calendars as required.<br>• Process orders and ensure accurate order entry into company systems.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Utilize Microsoft Excel and Word to maintain and organize customer records.<br>• Provide support for both inbound and outbound call activities as needed.<br>• Uphold a positive and empathetic approach to customer interactions.<br>• Follow company guidelines and procedures to ensure consistent service quality.
- 2026-03-31T15:34:08Z