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2 results for Desktop Support And Help Desk Analysts in St. Louis, MO
- St. Peters, MO
- onsite
- Temporary
- 60.00 - 65.00 USD / Hourly
- Our client seeks an experienced Technical D365 Business Central (BC) Business Analyst to bridge the gap between Phase 1 and Phase 2 of their D365 BC implementation. Having recently gone live with core modules, they are experiencing a ticket backlog with their implementation partner and are seeking to optimize their internal use of BC and fast-track Phase 2 preparation. This role will work in close collaboration with 12 departmental stakeholders, each with specialized training in their functional areas of BC.<br><br>Key Responsibilities:<br>• Serve as a technical liaison between business stakeholders and the D365 BC system, ensuring optimal use and understanding of functionality in each department.<br>• Remediate incoming ticket backlog, prioritizing, triaging, and fixing functional and technical issues to reduce dependency on costly external partners.<br>• Partner with stakeholders to train, support, and drive adoption, ensuring users become power users of BC within their domains.<br>• Analyze business processes, document workflows, and identify opportunities for further automation and efficiency using D365 BC capabilities.<br>• Gather, document, and translate business requirements for future enhancements and upcoming Phase 2 initiatives.<br>• Proactively test and troubleshoot system issues and enhancements, collaborating with IT and vendors as needed.<br>• Create system documentation, process guides, and user training materials for functional teams.<br>• Track, report, and communicate project progress and issue resolution status to stakeholders and leadership.
- 2026-04-02T13:43:43Z
- Saint Louis, MO
- onsite
- Temporary
- 40.00 - 50.00 USD / Hourly
- <p><strong>About the Role</strong></p><p>We’re seeking a Data Analyst to support reporting, analytics, and data-driven decision-making across the organization. This individual will extract, transform, analyze, and present data to business leaders, helping improve operations, customer experience, and strategic outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Collect, clean, and validate data from multiple systems (ERP, CRM, cloud platforms, internal databases).</li><li>Build dashboards, reports, and visualizations using tools such as Power BI, Tableau, or Excel.</li><li>Perform trend analysis, KPI tracking, and ad‑hoc analytics to support business decisions.</li><li>Partner with IT, finance, operations, and leadership teams to understand data needs and deliver insights.</li><li>Develop SQL queries, joins, stored procedures, and dataset pipelines for reporting.</li><li>Monitor data integrity and recommend process/data quality improvements.</li><li>Translate complex data findings into clear, actionable recommendations for non‑technical stakeholders.</li></ul><p><br></p>
- 2026-03-20T15:18:45Z