1 result for Customer Service in Madison, WI

Customer Service Representative

Madison, WI
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Madison, Wisconsin. In this role, you will be responsible for providing exceptional support to clients through various communication channels, ensuring their needs are met with professionalism and efficiency. This is a long-term contract position within the non-profit sector, offering an opportunity to make a positive impact while advancing your career. Responsibilities: • Respond to inbound calls promptly, addressing customer inquiries and resolving issues in a courteous and efficient manner. • Manage order entry tasks with high attention to detail and accuracy. • Provide clear and effective communication to customers regarding product information, services, or policies. • Collaborate with team members to ensure seamless handling of customer requests. • Maintain accurate records of customer interactions and transactions using internal systems. • Assist with outbound calls when necessary to follow up on customer concerns or inquiries. • Handle complaints and escalate issues to appropriate departments when required. • Uphold the organization’s values by delivering exceptional customer service at all times. • Stay informed about company policies and updates to provide accurate information to customers. • Actively participate in team meetings and training sessions to enhance service delivery.
2026-03-31T00:00:00Z