<p>We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process orders efficiently through accurate data entry.</p><p>• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.</p><p>• Coordinate schedules with transportation carriers to meet shipping deadlines.</p><p>• Maintain and monitor inventory control processes to ensure accuracy.</p><p>• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.</p><p>• Work with external carriers to confirm load availability for customer pickups.</p><p>• Manage customer databases, including advanced shipping notices and routing details.</p><p>• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
We are looking for a dedicated Customer Service Manager to join our team in Raynham, Massachusetts. In this long-term contract role, you will take charge of delivering exceptional customer experiences while overseeing daily operations in a residential service setting. This position is ideal for a motivated individual who thrives on building relationships and driving customer satisfaction.<br><br>Responsibilities:<br>• Manage inbound calls related to maintenance and repair inquiries, ensuring prompt and effective resolution.<br>• Conduct outbound calls to follow up on quotes, solicit customer feedback, and promote maintenance programs.<br>• Track and analyze performance metrics, providing regular reports to drive continuous improvement.<br>• Utilize ServiceTitan software to schedule jobs and manage customer accounts efficiently.<br>• Foster strong relationships with customers by addressing concerns and resolving conflicts effectively.<br>• Implement strategies to enhance customer satisfaction and loyalty through superior service delivery.<br>• Coordinate and optimize scheduling to ensure timely service and operational efficiency.<br>• Promote upselling opportunities by identifying customer needs and offering relevant solutions.<br>• Maintain a clear and precise communication style to effectively interact with customers and team members.<br>• Provide leadership and support to the customer service team, ensuring alignment with organizational goals.
<p><strong>Job Title:</strong> Inside Sales Representative</p><p><strong>Location: local to</strong> Norwich, CT (Fully Onsite)</p><p><strong>Salary:</strong> $50,000 – $55,000 + Benefits</p><p><br></p><p>Our client, a growing manufacturing company local to Norwich, CT, is seeking a motivated and results-driven Inside Sales Representative to join their team. This is a fully onsite position offering competitive compensation and a strong benefits package. The ideal candidate will have prior experience in an inside sales role and a proven ability to drive revenue and build customer relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage inbound and outbound sales activities to generate new business</li><li>Develop and maintain strong relationships with clients</li><li>Identify customer needs and provide tailored product/service solutions</li><li>Meet or exceed sales targets and performance metrics</li><li>Maintain accurate records of sales activity within CRM systems</li><li>Collaborate with internal teams to ensure customer satisfaction and order fulfillment</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Previous experience in an Inside Sales Representative role required</strong></li><li>Strong communication skills</li><li>Ability to work in a fast-paced, goal-oriented environment</li><li>Proficiency with software and Microsoft Office</li></ul><p><br></p><p>Candidates should send their resume to <strong>daniele.zavarella@roberthalf(com)</strong></p>
We are looking for an experienced Senior Client Service Representative to join our team in Boston, Massachusetts. In this long-term contract position, you will play a key role in delivering exceptional service to clients by resolving inquiries promptly and accurately. This opportunity includes a hybrid schedule requiring a minimum of three in-office days per week, with Tuesdays and Wednesdays fixed and one floating day.<br><br>Responsibilities:<br>• Address client inquiries efficiently and ensure resolutions meet high service standards.<br>• Calculate daily net asset values (NAVs) and prepare month-end and year-end financial reports.<br>• Generate and manage various internal and external reports with accuracy.<br>• Utilize internal technology platforms to support client service operations effectively.<br>• Investigate and resolve accounting discrepancies or issues on a daily basis.<br>• Collaborate with teams to ensure timely completion of deliverables and uphold service quality.<br>• Apply analytical skills to assess data workflows and solve problems.<br>• Stay informed about corporate actions, equity, fixed income, and derivative investments.<br>• Leverage tools like Excel, Bloomberg, and Reuters to enhance reporting and analysis.<br>• Maintain focus and accuracy while working under tight deadlines.
<p>Robert Half’s client in Northborough MA is looking for a Data Entry Specialist to support their team on a long term engagement!</p><p><br></p><p>Responsibilities include:</p><ul><li>Audit data for completeness/accuracy</li><li>Collaborated with various departments</li><li>CRM experience/data administration (MS Dynamics 365 is a plus)</li><li>Strong research/data skills</li><li>Ability to interpret messy data & clean it up</li><li>Strong attention to detail is a MUST</li><li>Distill lead data (AI technologies)</li><li>Create leads for sales team</li></ul><p><br></p><p>Start: Asap!</p><p>Hours: M-F | 8am-4pm or 9am-5pm </p><p>Duration: ~6 months (could extend)</p><p>Work type: Hybrid (M,W,F in office)</p><p>Pay Rate: $19+ (depending on experience)</p><p><br></p><p>**If interested, APPLY now!</p>