10 results for Customer Service Reps in Hoffman Estates, IL

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20.00 - 24.00 USD / Hourly
We are looking for a dedicated Data Entry Clerk/Customer Service Representative to join our team in Carol Stream, Illinois. In this contract-to-permanent role, you will play a pivotal part in ensuring customer satisfaction by efficiently managing inquiries, orders, and communications. This position offers an excellent opportunity to showcase your organizational and interpersonal skills. Must have experience and comfortability with basic math. Responsibilities:• Respond promptly to customer inquiries via phone, email, and other communication channels.• Process and accurately enter customer orders into the system while ensuring all details are correct.• Handle both inbound and outbound contacts to address customer needs and resolve issues.• Collaborate with internal teams to ensure timely delivery and resolution of customer concerns.• Maintain detailed records of customer interactions and transactions for accurate reporting.• Utilize Microsoft Office tools to manage documentation and communication effectively.• Provide clear and detail-oriented communication to customers, ensuring a positive experience.• Apply basic math skills to verify pricing, calculate totals, and address discrepancies.• Identify opportunities to improve customer service processes and contribute to team efficiency.
2026-03-19T14:13:55Z

Senior Customer Service Lead

Schaumburg, IL
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
Our client is looking for an experienced Senior Customer Service Lead to join their team in Schaumburg, Illinois. This role is pivotal in enhancing customer satisfaction and streamlining order-to-cash processes while leading a dedicated team of customer service professionals. The ideal candidate will collaborate closely with sales and operations teams to ensure seamless order management, timely responses, and proactive customer engagement. LEADERSHIP EXPERIENCE REQUIRED. PLEASE DO NOT APPLY IF YOU HAVE NEVER HELD A LEADERSHIP POSITION. This position offers a salary of $70,000-$85,000 + bonus (10% based on company performance) + medical, dental and vision insurance, voluntary life insurance, 401k with up to 5% match, 15 days PTO, 4 personal days and 9 holidays. Responsibilities:• Oversee the coordination of customer orders, delivery schedules, and sales acknowledgments, ensuring smooth transitions to fulfillment and accounting.• Establish and enforce response-time standards for customer inquiries, coaching team members to consistently achieve accuracy and efficiency goals.• Analyze customer order trends and inventory signals to implement proactive outreach strategies that prevent service interruptions.• Partner with the sales team to develop accurate forecasts and contribute actionable insights during Monthly Sales & Inventory meetings.• Optimize cycle times for quotes, inventory availability, and delivery accuracy by documenting processes and updating standard operating procedures.• Lead, mentor, and develop the customer service team through regular performance reviews, individualized coaching, and cross-training initiatives.• Monitor customer feedback and identify opportunities for process improvements to enhance overall service quality.• Collaborate with supply chain and logistics teams to ensure inventory alignment with customer demands.• Manage and resolve escalated customer issues, ensuring a positive resolution and maintaining strong client relationships. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-03-09T21:04:00Z

Legal Assistant

Chicago, IL
onsite
Permanent
50000.00 - 65000.00 USD / Yearly
Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment. Responsibilities:<ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
2026-03-18T23:18:45Z

Collector/Collections

Naperville, IL
remote
Temporary
21.00 - 24.00 USD / Hourly
We are looking for an experienced and detail-oriented Collector to join our team in Naperville, Illinois. In this long-term contract role, you will play a key part in managing customer accounts, ensuring timely debt recovery, and maintaining compliance with company policies and procedures. Your ability to communicate effectively and negotiate solutions will be essential in providing exceptional service and resolving account delinquencies. Responsibilities:• Manage customer accounts by monitoring overdue payments and initiating appropriate collection actions.• Communicate professionally with clients to negotiate payment terms and resolve account discrepancies.• Process payments and ensure accuracy in financial transactions, adhering to company policies.• Review and analyze customer accounts to identify trends and recommend strategies for debt recovery.• Collaborate with internal teams to ensure compliance with regulatory requirements and company procedures.• Utilize computer programs and tools to maintain accurate records and track collection activities.• Address customer inquiries regarding overdue debts and provide clear explanations of account details.• Administer claims and handle overdraft recovery in alignment with established protocols.• Prepare reports on collection efforts and account statuses for management review.• Stay updated on industry regulations and best practices related to debt collection.
2026-04-02T21:13:43Z

Compliance Associate

Elmhurst, IL
onsite
Permanent
80000.00 - 85000.00 USD / Yearly
The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments. Job Description:• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.• Foster a culture of compliance and trading by working closely with senior management.• Provide continuous support for registered investment advisors and representatives.• Collaborate effectively with all departments, both independently and as part of a team.• Review and approve marketing materials, including social media posts, to ensure compliance.• Utilize CRM and ERP software systems to manage customer interactions and business resources.• Use accounting software systems and perform accounting functions as required.• Use communication and auditing skills to administer claims and produce clear reports.
2026-03-23T19:43:43Z

Legal Assistant

Chicago, IL
onsite
Permanent
55000.00 - 70000.00 USD / Yearly
Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment. Responsibilities:<ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
2026-03-18T23:18:45Z

Finance Operations Associate

Chicago, IL
onsite
Permanent
100000.00 - 105000.00 USD / Yearly
The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.) Responsibilities: <ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul>
2026-03-10T14:18:47Z

Front Desk Receptionist

Oak Brook, IL
onsite
Permanent
42000.00 - 52000.00 USD / Yearly
On Behalf of our client We are looking for a dedicated Front Desk Receptionist to join their team located near Oak Brook, Illinois. In this role, you will provide essential support to ensure smooth office operations and create a welcoming environment for visitors and staff. This position offers an opportunity to contribute to a dynamic workplace in the construction industry. Compensation: $42,000-$52,000 8:30am-5:00pm– OnsiteMedical, dental, 401k 50/% of first 5% match, 2 weeks PTO, 5 day sick days, 9 standard holidays Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Welcome guests and visitors and ensure they are directed appropriately.• Manage incoming and outgoing mail, packages, and deliveries efficiently.• Order kitchen and office supplies.• Provide general administrative support.• Perform receptionist duties.
2026-03-13T20:23:42Z

Finance Lead

Chicago, IL
onsite
Permanent
185000.00 - 190000.00 USD / Yearly
The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Position Responsibilities<ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
2026-03-10T13:58:44Z

Sr. Financial Analyst

Wood Dale, IL
onsite
Permanent
100000.00 - 110000.00 USD / Yearly
The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul>CORE COMPETENCIES:<ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul>
2026-03-19T16:58:44Z