1 result for Customer Service Reps in Cedar Rapids, IA

Client Account Representative

Blue Grass, IA
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?A highly respected, industry‑leading U.S. manufacturer is growing and looking for a Client Account Representative to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity. Why You’ll Love This Company<ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul>What You’ll Do as a Client Account RepresentativeThis is a relationship‑driven position supporting returning customers—no cold calling.In this role, you will:<ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul>Every day brings variety, problem‑solving, and opportunities to make a real impact.
2026-03-20T16:53:41Z