<p>We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.</p><p>• Offer updates on claim statuses and guide customers through required documentation.</p><p>• Assist claimants in navigating the online system and filing their claims accurately.</p><p>• Search for and create claims within the company’s proprietary database system.</p><p>• Perform accurate data entry and ensure compliance with established client procedures.</p><p>• Review and analyze documentation to determine rightful ownership of claims.</p><p>• Maintain detailed notes for each customer interaction in the claims database.</p><p>• Escalate complex issues or concerns to management as necessary.</p><p>• Identify and report discrepancies, patterns, or potential issues to supervisors.</p><p>• Support additional administrative tasks and contribute to special projects as assigned.</p>
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with accuracy.<br>• Handle outbound calls to follow up with clients and provide additional support as needed.<br>• Process orders efficiently and ensure data entry is completed accurately.<br>• Assist customers in resolving issues related to sales and services.<br>• Promote upselling opportunities by understanding client needs and recommending suitable solutions.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to meet project goals and deadlines.<br>• Utilize computer systems effectively to manage customer accounts and process information.<br>• Deliver exceptional customer service to uphold the company’s standards and reputation.
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
<p>Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>