WHAT WE’RE LOOKING FOR We’re seeking someone who brings professionalism, patience, and genuine care to every customer interaction. In this role, you’ll be the first point of contact for incoming calls and emails—supporting customers with status updates, questions, general inquiries, and the occasional grievance. You’ll handle a high volume of calls, route inquiries to the right team members, and enter accurate information into our systems.
<p>Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. </p><p><br></p><p><strong>What You’ll Do: </strong></p><ul><li>Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. </li><li>Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. </li><li>Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. </li><li>Collaborate with internal teams to ensure smooth order fulfillment and timely communication. </li><li>Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.</li></ul>
Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. <br> What You’ll Do: Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. Collaborate with internal teams to ensure smooth order fulfillment and timely communication. Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.
<p><strong>What You’ll Do</strong></p><p><strong>Support Customers Like a Pro</strong></p><ul><li>Assist customers with order placement and provide quick, friendly support</li><li>Answer questions and ensure every interaction feels effortless and positive</li></ul><p><strong>Build Meaningful Relationships</strong></p><ul><li>Connect with restaurants, retailers, producers, home chefs, and other partners</li><li>Maintain strong communication and foster long‑term trust across the supply chain</li></ul><p><strong>Keep Operations Running Smoothly</strong></p><ul><li>Manage incoming orders and ensure accuracy</li><li>Coordinate inventory and communicate with producers</li><li>Support seamless delivery and fulfillment processes</li></ul><p><strong>Engage the Local Community</strong></p><ul><li>Help grow awareness and participation in <strong>locally sourced food initiatives</strong></li><li>Support community‑driven programs that strengthen connections between producers and customers</li><li>Champion local agriculture by helping bring fresh, seasonal products to the community</li></ul><p><strong>Flexible & Collaborative Work Style</strong></p><ul><li>Enjoy a flexible work environment while maintaining the ability to <strong>report to the Minden, IA warehouse once per week</strong> for coordination, collaboration, and operational support</li></ul><p><br></p><p><br></p>