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3 results for Customer Service Representative in Denton, TX
- Plano, TX
- onsite
- Temporary
- 22 - 25 USD / Hourly
- <p>We are seeking a reliable and customer-focused Customer Service Representative to join our team in Plano, TX. The Customer Service Representative will play a key role in delivering excellent service, supporting client needs, and ensuring satisfaction across all customer interactions.</p>
- 2026-03-24T00:00:00Z
- Plano, TX
- onsite
- Contract / Temporary to Hire
- 23 - 24 USD / Hourly
- <p>We are looking for a <strong><u>Bilingual Customer Service Representative </u></strong>to join our team in Plano, Texas. This <strong><u>Contract to permanent position</u></strong> is ideal for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. In this role, you will act as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Listen actively to customer concerns and ask relevant questions to fully understand and address their needs.</p><p>• Route or escalate calls to appropriate departments while collaborating with internal teams to resolve customer service issues.</p><p>• Enhance your knowledge of company processes and transactions to improve service delivery and provide support to other departments as required.</p><p>• Communicate proactively with leadership about any challenges or issues that impact workflow or customer satisfaction.</p><p>• Perform all duties in compliance with company standards, training guidelines, and applicable legal regulations.</p><p>• Handle incoming and outgoing calls with a focus on accuracy, ensuring precise data entry and follow-up as needed.</p><p>• Maintain composure under pressure while delivering solutions that align with customer and company goals.</p><p>• Prepare clear and concise written communications to support customer inquiries and internal documentation.</p><p>• Strive for win-win solutions in all interactions with customers and team members.</p>
- 2026-04-02T00:00:00Z
- Plano, TX
- onsite
- Contract / Temporary to Hire
- 23 - 25 USD / Hourly
- <p>We are looking for a dedicated <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas. </u></strong>This is a <strong><u>Contract to permanent opportunity</u></strong>, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.</p><p>• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.</p><p>• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.</p><p>• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.</p><p>• Document customer interactions and feedback accurately in the system for future reference and quality assurance.</p><p>• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.</p><p>• Identify opportunities to improve customer service processes and share suggestions with leadership.</p><p>• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.</p><p>• Assist other departments with customer-related tasks as needed to support overall business objectives.</p>
- 2026-04-02T00:00:00Z