We are looking for a dedicated Collections Specialist to join our team in Marlborough, Massachusetts. In this long-term contract role, you will play a critical part in managing accounts receivable and ensuring timely payments from clients. This position offers the opportunity to work in a dynamic environment where your expertise in collections and billing will make a significant impact.<br><br>Responsibilities:<br>• Contact clients to address and resolve outstanding invoices, ensuring timely payments.<br>• Manage and maintain accurate records of accounts receivable activities.<br>• Respond to inbound calls and inquiries related to billing and payment issues.<br>• Collaborate with internal teams to address discrepancies and provide solutions.<br>• Administer claims and follow up on unresolved payment matters.<br>• Utilize accounting software to track, update, and manage financial data.<br>• Assist with special projects as needed to support the collections process.<br>• Ensure compliance with company policies and regulations during all interactions.<br>• Provide regular updates to management on collection statuses and outstanding accounts.<br>• Identify and recommend process improvements for billing and collection workflows.