1 result for Contract Administrator in Chattanooga, TN

Benefits Specialist

Dalton, GA
onsite
Contract / Temporary to Hire
21.85 - 25.30 USD / Hourly
Benefits Administrator (Bilingual Preferred)Contract-to-Hire | Corporate Office | Nationwide Manufacturing Organization Are you a customer-focused professional who thrives in a fast-paced, people-first environment? Do you enjoy helping others understand and maximize their benefits? We’re partnering with a leading nationwide manufacturing company to find a Benefits Administrator who is passionate about delivering exceptional service and making a meaningful impact on employees’ lives. This is an exciting opportunity to join a collaborative corporate team where your expertise in customer support, benefits administration, and systems navigation will directly support employees and their families. As a Benefits Administrator, you will serve as a key point of contact for employees, HR partners, and family members—providing guidance and support across health and total rewards programs.<ul><li>Manage inbound and outbound calls through the Genesys service center platform</li><li>Respond to employee inquiries via a shared email inbox with professionalism and accuracy</li><li>Deliver high-level customer service on health plan and total rewards benefits</li><li>Process and manage benefit change events within Workday (HRIS system)</li><li>Utilize carrier portals to verify eligibility, request ID cards, and review claims</li><li>Ensure timely and accurate handling of benefit-related tasks and documentation</li><li>Partner with internal HR teams to resolve complex or escalated issues</li></ul>What You Bring (Top Must-Haves)<ul><li>Strong Customer Service Experience</li><li>Proven ability to handle high-volume calls, including escalations, while maintaining professionalism and a solutions-oriented mindset</li><li>HRIS & Systems Proficiency</li><li>Experience navigating systems like Workday (or similar HRIS platforms) to retrieve, manage, and update employee information</li><li>Exceptional Multitasking & Time Management Skills</li><li>Ability to prioritize competing tasks, manage deadlines, and stay organized in a dynamic environment</li></ul>Preferred Qualifications<ul><li>Bilingual in English and Spanish (highly preferred)</li><li>Experience or working knowledge of employee benefits (health plans, eligibility, claims, etc.)</li><li>Familiarity with service center environments and ticketing systems</li></ul>Who Will Thrive Here We’re looking for someone who is:<ul><li>Personable and approachable – builds trust quickly with employees and teammates</li><li>An active listener – understands concerns and responds thoughtfully</li><li>A team player – collaborates well and supports shared goals</li><li>Proactive and solution-driven – takes initiative and follows through</li><li>Receptive to feedback – committed to continuous improvement</li><li>Sound in judgment – handles sensitive information with care and professionalism</li></ul>Why This Opportunity?<ul><li>Join a stable, growing organization with a nationwide presence</li><li>Gain exposure to corporate HR and benefits operations</li><li>Work in a collaborative, supportive team environment</li><li>Opportunity to transition into a long-term role</li></ul>If you’re ready to bring your customer service expertise and benefits knowledge to a role where you can truly make a difference, we’d love to connect with you.
2026-04-02T21:08:41Z