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6 results for Communication Specialist in Washington, DC

Marketing Communications Coordinator

Washington, DC
onsite
Temporary to Hire
29.6875 - 34.375 USD / Hourly
We are looking for a dynamic and detail-oriented Marketing Communications Coordinator to join our team in Washington, District of Columbia. In this Contract to permanent role, you will play a key part in shaping and executing communication strategies that enhance our organization's visibility and engagement. This is a fantastic opportunity to combine your creativity, strategic thinking, and digital expertise in a fast-paced, collaborative environment. Responsibilities: • Develop and manage engaging content for digital platforms, including websites, email campaigns, and social media channels. • Update and maintain the organization's website to ensure accuracy and relevance of content. • Implement and oversee social media strategies to grow online presence, boost engagement, and promote key initiatives. • Assist in crafting press releases, public statements, and other official communications tailored to targeted audiences. • Monitor and analyze performance metrics for digital campaigns, social media engagement, and website traffic to guide future strategies. • Coordinate the creation and distribution of marketing materials such as brochures, event programs, and digital assets. • Maintain and share a comprehensive master calendar of organizational events, programs, and activities. • Support major events by creating promotional content, managing event listings, and assisting with on-site logistics. • Collaborate with team members to ensure all communications align with brand standards and organizational goals. • Provide hands-on support for strategic communication initiatives to foster member engagement and public outreach.
2026-04-08T00:00:00Z

Digital Marketing Specialist

Mitchellville, MD
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Digital Marketing Specialist to join our team on a contract basis in Mitchellville, Maryland. In this role, you will play a key part in developing and executing effective online marketing strategies to enhance brand visibility and drive engagement. If you have a strong background in digital marketing and analytics, we encourage you to apply. Responsibilities: • Plan, execute, and optimize digital marketing campaigns across multiple platforms, including Google Ads. • Monitor and analyze performance metrics using tools like Google Analytics to measure campaign effectiveness. • Develop and manage email marketing campaigns to improve customer engagement and lead generation. • Conduct keyword research and implement SEO strategies to enhance online visibility. • Create and manage pay-per-click (PPC) advertising campaigns to achieve marketing objectives. • Collaborate with internal teams to ensure cohesive branding and messaging across all digital channels. • Stay updated on the latest trends and best practices in digital marketing and advertising. • Provide detailed reports and insights on campaign performance to stakeholders. • Manage budgets for digital campaigns, ensuring cost efficiency and maximum ROI.
2026-04-29T00:00:00Z

Customer Service Specialist

McLean, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Specialist to join a Finance Team. The Customer Service Specialist supports day-to-day customer interactions, order-related updates, and accurate record maintenance while helping keep projects on track. The ideal candidate is organized, responsive, and comfortable working across spreadsheets, CRM tools, and standard office applications. This opportunity also offers room to expand into analytical support as business needs evolve.The Customer Service Specialist needs to be very good with data, keeping tasks and projects updated and could move into another position eventually within the company. Responsibilities:• Provide timely updates to customers and internal stakeholders on project and order status through phone, email, and system records.• Enter and maintain customer, order, and project information with a high level of accuracy across company databases and CRM platforms.• Handle inbound inquiries professionally, resolve routine service issues, and escalate more complex concerns when appropriate.• Use Excel and other Microsoft Office applications to track activities, organize information, and prepare status reports.• Maintain clear documentation in HubSpot and related systems to support smooth communication and follow-through.• Monitor open tasks closely, prioritize daily assignments effectively, and ensure commitments are completed on schedule.• Review data for completeness and accuracy, identifying inconsistencies and supporting basic analysis when needed.
2026-04-29T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z