<ul><li><strong>Position: </strong>Customer Service Worksite Representative (Contract Role) Temp to Perm opportunity.</li><li><strong>Location: </strong>2155 W Pinnacle Peak Road #100 Phoenix AZ USA 85027</li><li><strong>Type: 100% Onsite</strong></li><li><strong>Hourly Pay Range: $18-$20/per hour</strong></li><li><strong>Job Hours: It is 40 hours per week. The hours of operation are 7:30am-6:00pm CT</strong></li></ul><p><strong></strong>Job Summary</p><p>Often the first point of contact for customers the Worksite Representative is responsible for addressing customer service concerns inquiries and activities. The Worksite Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Worksite Representative he/she is responsible for creating positive customer experience through professionalism amicability and knowledge of Combined products and systems.</p><p> </p><p>Responsibilities</p><p>- Supporting policyholders with insurance product information</p><p>- Answering client calls and responding to policyholder inquires with claims service and intake related issues</p><p>- Provide detailed information about policies statuses</p><p>- Assist with basic technical troubleshooting for self-service related issues</p><p>- Ability to send transfers to the client sales team to increase APV revenue</p><p>- Ability to handle claim intake for client calls.</p><p>- Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work and other KPIs.</p><p>- Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership.</p><p>- Willingness to perform other duties as assigned.</p><p>- Expected to be able work various shifts within 7:30 a.m. - 6:00 p.m. CDT timeframe.</p><p>- Represents the Combined tenants: Personal Connection Empathy Problem-Solving and Ownership</p><p> </p>
We are looking for a detail-oriented HR Coordinator to join our team in Phoenix, Arizona. In this long-term contract role, you will play a key part in ensuring the smooth operation of human resources processes, including employee records management, benefits administration, and payroll support. This position requires a proactive approach to problem-solving and the ability to handle sensitive information with care and discretion.<br><br>Responsibilities:<br>• Maintain and update employee records, including scanning, uploading, and auditing documents, while coordinating with external vendors for off-site storage.<br>• Respond to employee inquiries regarding HR policies, benefits enrollment, and payroll concerns in a timely and attentive manner.<br>• Process a high volume of HR transactions with accuracy and efficiency.<br>• Provide support for unemployment claims, ensuring compliance with organizational and legal requirements.<br>• Assist in onboarding new employees, including background checks and HRIS data entry.<br>• Collaborate on various HR projects and initiatives as assigned.<br>• Interpret and communicate plan details related to benefits and payroll contributions to employees.<br>• Troubleshoot HR-related issues, using critical thinking and independent judgment to resolve concerns.<br>• Ensure compliance with HR policies and procedures, maintaining confidentiality at all times.<br>• Utilize Microsoft Office applications, including Excel and Outlook, to complete tasks effectively.
<p>We are looking for a dedicated <strong>Associate Patient Care Coordinator</strong> to join our team in Chandler, Arizona. The <strong>Associate Patient Care Coordinator</strong> contract position focuses on delivering exceptional customer service while guiding patients through the registration process in an Emergency Department setting. The <strong>Associate Patient Care Coordinator</strong> involves ensuring accurate patient information, addressing financial responsibilities, and providing clear explanations regarding hospital policies and patient rights.</p><p><br></p><p>Responsibilities:</p><p>• Accurately identify patients and collect comprehensive demographic information during the registration process.</p><p>• Verify insurance coverage, eligibility, and benefits to ensure proper reimbursement for services rendered.</p><p>• Assess patient financial obligations and collect payments as needed, adhering to organizational policies.</p><p>• Refer patients to the Patient Registration Specialist for financial counseling or clearance when necessary.</p><p>• Explain hospital policies, patient financial responsibilities, and rights to patients and their families.</p><p>• Maintain compliance with all procedures and policies related to patient registration and financial liability resolution.</p><p>• Serve as a reliable information source for patients by addressing inquiries and concerns professionally.</p><p>• Collaborate with team members to streamline the registration process and enhance the patient experience.</p><p>• Ensure all documentation is completed accurately and in a timely manner.</p><p>• Provide support in handling various administrative tasks within the Emergency Department.</p>
We are looking for a highly motivated Logistics Clerk to join our team in Phoenix, Arizona. In this role, you will serve as a key point of contact for both internal and external customers, ensuring seamless execution of commercial and military repair orders. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic environment while honing your customer service and logistical expertise.<br><br>Responsibilities:<br>• Process a high volume of daily computer transactions, managing up to 150+ orders efficiently.<br>• Communicate effectively with internal and external customers to address inquiries and resolve issues.<br>• Administer repair orders by acknowledging, quoting, invoicing, and managing all related activities.<br>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.<br>• Monitor and manage warranty claims, determining their validity and appropriate disposition.<br>• Proactively mitigate risks related to on-time delivery and financial penalties by maintaining service levels.<br>• Ensure adherence to global trade compliance regulations throughout all processes.<br>• Prepare and process financial documents, including invoices and purchase orders.<br>• Collaborate with suppliers and other stakeholders to meet customer expectations.<br>• Utilize SAP R/3 and other systems to streamline operations and maintain accurate records.
We are looking for a Patient Care Coordinator to join our team on a contract basis in Phoenix, Arizona. In this role, you will handle patient registration and ensure accurate insurance verification and authorizations while providing exceptional customer service. This position is ideal for individuals with healthcare registration experience and strong knowledge of insurance processes.<br><br>Responsibilities:<br>• Register and pre-register patients, ensuring all required information is accurately captured.<br>• Verify insurance eligibility, benefits, and authorizations to confirm coverage.<br>• Review and validate patient demographics for accuracy and completeness.<br>• Collect co-payments, deductibles, and other patient liabilities with attention to detail.<br>• Provide clear explanations of hospital policies, patient financial obligations, and rights.<br>• Deliver outstanding customer service by addressing patient inquiries and concerns effectively.<br>• Utilize computer systems, including Microsoft Excel, to maintain and manage patient records.<br>• Schedule patient appointments and answer billing-related questions as needed.<br>• Ensure compliance with all organizational policies and healthcare regulations.
<p>We are looking for a professional and organized <strong>Front Desk Coordinator</strong> to join our team in Phoenix, AZ. As the first point of contact for clients, visitors, and staff, you will play a vital role in ensuring smooth day-to-day operations and fostering a welcoming office environment. This position requires proficiency in handling administrative tasks, managing digital and physical files, and providing excellent customer service. As a <strong>temp-to-hire</strong> opportunity, this role offers room for growth and the potential for a permanent position.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors, ensuring a positive and welcoming experience at the front desk.</li><li>Answer and direct incoming phone calls and manage email correspondence professionally and promptly.</li><li>Maintain the reception area, keeping it clean, organized, and stocked with necessary materials.</li><li>Handle digital document management tasks, including <strong>scanning documents</strong>, saving files, and organizing them in <strong>file explorer</strong>.</li><li>Create, edit, and manage <strong>PDF files</strong> as needed for company records and communications.</li><li>Distribute mail and packages to appropriate staff members and manage outgoing correspondence.</li><li>Assist with scheduling appointments, coordinating meetings, and managing calendars for the team.</li><li>Provide general clerical support, such as photocopying, filing, and data entry.</li><li>Collaborate with internal departments to ensure smooth communication and workflow.</li><li>Monitor office supplies and submit orders when inventory is low.</li><li>Handle other administrative tasks, projects, and responsibilities as assigned.</li></ul>
We are looking for a Front Desk Coordinator to join our team in Scottsdale, Arizona. This is a long-term contract position that requires exceptional organizational skills, attention to detail, and a proactive approach to administrative tasks. The ideal candidate will be responsible for ensuring smooth day-to-day operations while maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Manage and maintain calendars, ensuring all appointments and meetings are scheduled accurately.<br>• Coordinate events and meetings, including logistics and communication with participants.<br>• Handle sensitive and confidential information with the utmost discretion.<br>• Process invoices and collect payments in a timely and efficient manner.<br>• Follow up with clients to ensure satisfaction and address any inquiries.<br>• Monitor the progress of ongoing projects and provide updates as needed.<br>• Oversee office supply inventory, ordering and replenishing items as necessary.<br>• Scan, file, and organize documents to maintain a streamlined record system.<br>• Answer inbound phone calls and manage a multi-line switchboard.<br>• Provide excellent customer service by greeting visitors and addressing their needs.
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>We are seeking a detail-oriented and highly organized <strong>Staff Accountant</strong> for a temp-to-hire opportunity with a reputable organization in the North Phoenix area. The ideal candidate will play a key role in maintaining financial records, preparing financial reports, and ensuring compliance with internal policies and external regulations. We are looking for an individual who is proficient in <strong>QuickBooks</strong> or <strong>Sage</strong> and has a commitment to accuracy and teamwork.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and process journal entries, ensuring all financial data is recorded accurately.</li><li>Reconcile general ledger accounts, including complex reconciliations for bank accounts and intercompany transactions.</li><li>Assist in preparing financial statements and month-end/year-end closing processes.</li><li>Process accounts payable and accounts receivable transactions, ensuring timely and accurate payments and collections.</li><li>Review and analyze accounting data to ensure compliance with company policies and applicable regulations.</li><li>Collaborate with the finance team to update and implement accounting policies and procedures.</li><li>Maintain and oversee financial records, ensuring they are complete and up to date.</li><li>Support audits by gathering necessary documentation and reports.</li></ul><p><br></p>
<p>We are hiring a skilled and motivated HR Generalist to become a key player in our team located in Phoenix, AZ. As an HR Generalist, you will provide comprehensive HR support and contribute to the success of the organization through effective employee relations, payroll administration, recruitment coordination, and compliance management. This position is temp-to-hire, offering candidates the opportunity to grow and transition into a permanent role.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer day-to-day HR operations, including onboarding, employee relations, benefits coordination, and offboarding processes.</li><li>Manage and maintain personnel records and documentation with accuracy and confidentiality.</li><li>Support recruitment efforts by assisting with job postings, resume screening, interview scheduling, and coordination with hiring managers.</li><li>Facilitate payroll administration and ensure accurate employee compensation processes.</li><li>Provide guidance to employees on company policies, procedures, and compliance matters.</li><li>Assist with employee performance management processes, including evaluations and action plans.</li><li>Monitor compliance with federal, state, and local labor laws and regulations.</li><li>Generate HR reports in Excel and prepare communication materials using Microsoft Office tools.</li><li>Handle and resolve HR-related inquiries from employees and management in a professional manner.</li></ul><p><br></p>
We are looking for a dedicated LOA & ADA Specialist to join our team in Scottsdale, Arizona. This role is essential for ensuring seamless management of employee leaves and accommodations while maintaining compliance with relevant laws and regulations. The ideal candidate will excel in providing expert guidance, tracking leave statuses, and fostering a supportive environment for employees returning to work.<br><br>Responsibilities:<br>• Provide expert advice to employees regarding various leave types, including short-term disability, ADA accommodations, and workers’ compensation, ensuring adherence to federal, state, and company policies.<br>• Maintain accurate and up-to-date records of leave statuses using leave management systems, payroll platforms, and spreadsheets.<br>• Analyze absence trends and report findings to HR Operations and leadership, offering actionable insights to improve employee engagement and retention.<br>• Prepare and present detailed reports while offering thorough and attentive support to employees, managers, healthcare providers, attorneys, and insurance partners.<br>• Serve as a subject matter expert on leave laws, including FMLA and state/local regulations, and advise on their integration with paid time off and short-term disability benefits.<br>• Manage the return-to-work process for employees after extended leaves or absences, ensuring compliance and a smooth reintegration into the workplace.<br>• Collaborate with leadership to ensure leave policies align with organizational goals and employee needs.<br>• Identify opportunities to streamline leave administration processes and implement improvements.<br>• Act as a liaison between employees and external partners to resolve leave-related issues effectively.
<p>We are looking for an experienced HR Generalist to join our team in ,Phoenix Arizona. This is a Contract-to-Permanent position offering a dynamic opportunity to manage key human resources functions, including employee relations, benefits administration, and compliance. If you're passionate about creating a positive workplace and thrive in fast-paced environments, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee onboarding, offboarding, and employee lifecycle processes to ensure seamless transitions.</p><p>• Administer benefits programs, manage leave requests, and handle workers' compensation claims.</p><p>• Address employee relations concerns by providing guidance and coaching to employees and managers.</p><p>• Ensure compliance with federal, state, and local labor laws and regulations.</p><p>• Manage and optimize HRIS platforms such as Paylocity or similar systems for efficient data handling.</p><p>• Develop and update HR policies, procedures, and employee handbooks to reflect current standards.</p><p>• Coordinate training and development initiatives to enhance employee skills and performance.</p><p>• Support recruitment efforts by assisting with hiring coordination and candidate engagement.</p><p>• Collaborate with finance and payroll teams to maintain accurate employee data and reporting.Scot</p>
