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4 results for Desktop Support Analyst in Santa Clara, CA
- Palo Alto, California
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs.<br><br>Responsibilities:<br>• Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology<br>• Support Mac OS environments, including troubleshooting operating system, software, and device-related problems<br>• Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance<br>• Set up, configure, and maintain computer hardware and related equipment for employees and teams<br>• Track support activity, document resolutions, and escalate more complex issues when needed<br>• Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
- 2026-09-18T00:00:00Z
- Palo Alto, California
- onsite
- Temporary / Contract
- 40 - 45 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns.<br>• Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory.<br>• Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users.<br>• Escalate more complex incidents when needed while maintaining ownership of issues through completion.<br>• Assist with workstation setup, software installation, and general configuration to support daily business operations.<br>• Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
- 2026-08-27T00:00:00Z
- Pleasanton, California
- onsite
- Temporary to Hire
- 35 - 38 USD / Hourly
- <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
- 2026-09-21T00:00:00Z
- Los Angeles, California
- remote
- Temporary / Contract
- 40 - 45 USD / Hourly
- <p>We are seeking a motivated <strong>Cybersecurity Analyst</strong> to help protect our cloud infrastructure, web platforms, and sensitive data. In this role, you will monitor security events, investigate threats, respond to incidents, and implement security controls across AWS and web environments. The ideal candidate is hands-on, security-minded, and passionate about identifying risks before they become problems.</p><p><br></p><p>Day-to-Day Responsibilities</p><ul><li>Monitor Datadog alerts, logs, and security events to identify and respond to potential threats.</li><li>Investigate phishing attempts, suspicious logins, bot activity, malware, and unauthorized access incidents.</li><li>Secure and support AWS environments, WordPress platforms, and member-facing applications.</li><li>Conduct security audits, vulnerability assessments, and remediation efforts to reduce risk.</li><li>Review and strengthen authentication controls, user access, and role-based permissions.</li><li>Monitor and mitigate suspicious traffic, account abuse, and security vulnerabilities.</li><li>Support HIPAA, SaaS compliance, and audit-readiness initiatives.</li><li>Partner with technical and operations teams to implement security best practices and improve the organization's overall security posture.</li></ul>
- 2026-09-19T00:00:00Z