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2 results for Desktop Support Analyst in Santa Clara, CA
- Salinas, CA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position focuses on resolving day-to-day hardware, software, and account-related issues while helping maintain a stable Windows-based environment. The ideal candidate is customer-focused, organized, and comfortable handling service desk requests with professionalism and urgency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to Microsoft Windows environments, including Windows 10 systems and common application errors.<br>• Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory.<br>• Respond to and document incoming service desk tickets, prioritizing requests based on business impact and support urgency.<br>• Set up, configure, and maintain end-user devices to support daily operations across the organization.<br>• Escalate complex incidents when needed and coordinate with other technical teams to restore service efficiently.<br>• Track recurring issues, communicate status updates clearly, and contribute to improved support processes through accurate documentation.
- 2026-04-28T00:00:00Z
- Salinas, CA
- onsite
- Temporary / Contract
- 22.8 - 26.4 USD / Hourly
- We are looking for an Office Support Specialist to support day-to-day workplace operations in Salinas, California. This Long-term Contract position is well suited for someone who enjoys balancing administrative coordination with hands-on office support and basic technical assistance. The role will help keep the office running smoothly by assisting employees, preparing workspaces, and managing essential supplies, equipment, and mail services.<br><br>Responsibilities:<br>• Manage requests related to printers, including arranging setup, coordinating service needs, and helping resolve basic connection issues.<br>• Prepare office branding materials such as stickers, labels, and similar printed items with accuracy and attention to presentation.<br>• Oversee incoming and outgoing mail, shipments, and package distribution to ensure timely handling and delivery.<br>• Monitor inventory levels for office supplies and restock shared areas so workspaces remain orderly and fully supplied.<br>• Provide day-to-day administrative assistance that supports efficient office operations across the site.<br>• Help onboard new team members by organizing devices, workstation materials, and other workplace essentials before arrival.<br>• Respond promptly to employee needs involving office services and routine technical troubleshooting.<br>• Contribute to special assignments and additional office support tasks based on business priorities.
- 2026-04-22T00:00:00Z