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2 results for Customer Service Representative in Saint Louis, LA

Collections Specialist
  • Plaquemine, LA
  • onsite
  • Temporary / Contract
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a Collections Specialist to support member account resolution for a credit union in Plaquemine, Louisiana. This long-term contract opportunity is ideal for someone who combines strong collections knowledge with a service-focused approach to helping members navigate payment solutions. In this role, you will manage past-due accounts with care, maintain accurate documentation, and work closely with internal partners to promote positive member experiences and account accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Oversee collection activities for delinquent member accounts and pursue timely resolution through detail-oriented outreach and follow-up.</p><p>• Speak with members about account balances, repayment options, and current account standing while maintaining a respectful and solutions-oriented approach.</p><p>• Respond to questions and concerns with a high level of customer care, helping members understand available paths toward resolving outstanding obligations.</p><p>• Record all conversations, commitments, and payment arrangements accurately within account management systems to ensure complete documentation.</p><p>• Partner with colleagues across internal departments to address account discrepancies and support a smooth member experience.</p><p>• Evaluate individual account situations and recommend practical payment solutions that align with member needs and credit union guidelines.</p><p>• Monitor account activity and payment progress to ensure follow-through on agreed arrangements and identify when additional action is needed.</p>
  • 2026-06-09T18:54:03Z
Staff Accountant
  • Baton Rouge, LA
  • onsite
  • Permanent / Full Time
  • 55000.00 - 70000.00 USD / Yearly
  • We are looking for a detail-oriented Staff Accountant to support core accounting operations for an insurance organization in Baton Rouge, Louisiana. This role is responsible for maintaining accurate financial records, preparing routine accounting entries and reconciliations, and assisting with monthly, quarterly, and annual reporting activities. The ideal candidate brings a solid foundation in general ledger accounting, strong organizational skills, and the ability to manage multiple priorities with minimal supervision.<br><br>Responsibilities:<br>• Record and post month-end journal entries such as accruals, recurring adjustments, and premium-related transactions to keep the general ledger current and accurate.<br>• Match premium accounts receivable activity to incoming cash on a daily basis and prepare any required correcting or supporting entries.<br>• Complete daily cash position reconciliations and help monitor the accuracy of cash activity across accounts.<br>• Perform monthly bank reconciliations and investigate discrepancies to ensure timely resolution.<br>• Calculate and prepare agent commission support, including logs and statements, for monthly and quarterly payment cycles.<br>• Reconcile claims payment balances each month and verify supporting records are aligned with accounting data.<br>• Prepare premium tax filings for state and municipal jurisdictions in accordance with reporting deadlines.<br>• Track outstanding stale-dated checks, communicate with payees as needed, and complete unclaimed property reporting documentation for applicable states.<br>• Maintain fixed asset and depreciation schedules, review contribution classifications, and assist with month-end close, financial reporting, data submissions, audits, and other accounting projects as assigned.
  • 2026-06-26T20:38:42Z