<p>Our client is seeking multiple experienced Call Center Representatives for fully remote positions starting May 4, 2026. If you’re a customer service professional with a proven track record in high-volume contact center environments and remote work settings, we encourage you to apply. Must be fully fluent in English and French. </p><p><br></p><p><strong>Schedule:</strong> 12:30pm–9:00pm EST, 40 hours/week (including one weekend day)</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide prompt and accurate responses to inquiries from customers and affiliates, ensuring a high level of satisfaction.</p><p>• Gain a comprehensive understanding of the company’s home improvement programs and product offerings.</p><p>• Create and manage new work orders, ensuring all customer details are correctly recorded.</p><p>• Schedule and confirm appointments with customers and affiliates as needed.</p><p>• Process customer payments securely and efficiently.</p><p>• Maintain and update customer records accurately within the operating system.</p><p>• Demonstrate attention to detail and courtesy during all interactions, representing the company in a positive manner.</p>