<p>We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.</p><p>• Provide clear updates on claim progress and explain what documents are needed to move requests forward.</p><p>• Guide customers through submitting claims and using the online portal effectively.</p><p>• Research existing records and establish new claims within the internal claims management system.</p><p>• Enter and validate information accurately while following client procedures and quality standards.</p><p>• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.</p><p>• Record thorough notes from each customer interaction and maintain complete case documentation.</p><p>• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.</p><p>• Escalate sensitive or complex situations when additional review or resolution is required.</p><p>• Assist with administrative support work and special assignments as business demands change.</p>
<p>We are looking for a Human Resource Recruiter to support hiring efforts for a long-term contract opportunity located in the Greater Philadelphia Region. This role will manage recruitment activities from initial sourcing through offer coordination, helping the organization attract talent with relevant experience across corporate functions. The ideal Human Resource Recruiter candidate brings a strong background in candidate engagement, structured interviewing, and applicant tracking systems while maintaining a detail-oriented and efficient hiring process.</p><p><br></p><p>What you get to do every single day:</p><p>• Lead end-to-end recruitment activities, overseeing each stage from intake discussions to final hiring steps.</p><p>• Develop sourcing strategies to identify and engage talent for corporate positions using multiple recruitment channels.</p><p>• Conduct candidate interviews to assess skills, experience, and overall fit for open roles.</p><p>• Partner with hiring managers to clarify position needs, align expectations, and maintain progress throughout the search process.</p><p>• Manage candidate records, job postings, and workflow updates within the applicant tracking system to ensure accuracy and visibility.</p><p>• Coordinate scheduling, communication, and follow-up activities to create a smooth experience for candidates and internal stakeholders.</p><p>• Build and maintain talent pipelines to support ongoing and future hiring needs.</p><p>• Monitor recruiting progress and provide timely updates on candidate activity, market feedback, and hiring challenges.</p>