<p>We are looking for a skilled Customer Service Representative II to join our team in Houston, TX. In this long-term contract position, you will play a vital role in ensuring smooth logistical operations, providing exceptional support to customers, and collaborating with various departments to meet organizational goals. This role requires a proactive approach to problem-solving and a commitment to delivering high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.</p><p>• Manage logistics tasks including coordination with suppliers and validation of operational plans.</p><p>• Support billing and revenue accounting processes to ensure accuracy and compliance with policies.</p><p>• Assist in onboarding procedures for new team members and contingent workforce.</p><p>• Collaborate with business units to implement risk management strategies and ensure adherence to procedures.</p><p>• Handle public relations tasks to maintain a positive company image and relationships with stakeholders.</p><p>• Monitor and adapt to changes in utilities, NIS, and Nerc standards to maintain compliance.</p><p>• Participate in QA management to uphold quality standards across operations.</p><p>• Utilize decision-making skills to address challenges and implement effective solutions.</p><p>• Ensure courteous communication and maintain professionalism in all customer interactions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will provide financial services support while ensuring exceptional customer experiences. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate financial service information.</p><p>• Resolve issues related to products and services with efficiency and professionalism.</p><p>• Maintain thorough records of customer interactions and transactions.</p><p>• Collaborate with internal teams to ensure customer satisfaction and seamless service delivery.</p><p>• Stay informed about policies, procedures, and industry updates.</p><p>• Assist customers in navigating financial tools and processes.</p><p>• Identify opportunities to improve service quality and recommend solutions.</p><p>• Ensure compliance with all regulatory requirements and company standards.</p><p>• Build strong relationships with customers to foster trust and loyalty.</p>
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers a great opportunity to showcase your communication skills and ability to handle high-volume tasks in a fast-paced environment. The ideal candidate will excel in multitasking, demonstrate empathy, and maintain a detail-oriented approach when addressing customer needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, averaging over 100 calls per day, while maintaining quality customer service.</p><p>• Upload and organize 20+ documents daily into appropriate files, ensuring accuracy and efficiency.</p><p>• Provide empathetic and detail-oriented support to customers, including handling irate callers with tact and patience.</p><p>• Collaborate effectively with team members to achieve shared goals and maintain a positive work environment.</p><p>• Operate multi-line phone systems to handle inquiries and route calls appropriately.</p><p>• Utilize Microsoft Office tools, including Word, to complete administrative tasks and document customer interactions.</p><p>• Maintain a pleasant and approachable demeanor when interacting with customers and team members.</p><p>• Multitask effectively to balance various responsibilities and adapt to changing priorities.</p>
<p>We are looking for a <u>SPANISH BILINGUAL</u> Consumer Support Specialist position with a focus on outgoing calls to users who are ordering our products to see if those products are working well and talking through anything if not! This position will have some incoming call aspects as well. </p><p><br></p><p><strong>Major Areas of Accountability:</strong></p><p>• Execute high volume of inbound calls to address consumer inquiries</p><p>• Communicate with end-users about intimate health care issues and anatomical functions in a mature and professional manner</p><p>• Maintain a high level of product knowledge, competitive product knowledge and an understanding of market dynamics that may impact our consumers</p><p>• Acquire and demonstrate all necessary subject matter expertise to provide responses to incoming consumer inquiries</p><p>• Knowledgeable regarding internal and external business areas including other manufacturers and suppliers</p><p>• Accurately and thoroughly document each end-user profile and interaction in Coloplast CRM systems according to standard department procedures. Responsible for data quality, including self-auditing.</p><p>• Identifying sales opportunities within the service call and partner with Consumer Sales team</p><p>• Responsible for achieving call and quality targets</p><p>• Conduct reporting as needed or requested </p><p>• Other duties as assigned</p>
<p><strong>Remote after 3-weeks of onsite training in Fort Worth, TX</strong></p><p><br></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Rep</strong> to join a collaborative and close-knit team. This position offers a unique opportunity for a <strong>Customer Service Rep</strong> to receive hands-on training in a supportive environment before transitioning to a flexible work-from-home schedule. If you're someone who thrives in a fast-paced, team-oriented atmosphere and enjoys helping others, this <strong>Customer Service Rep</strong> role is the perfect fit.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer incoming calls and determine the type of assistance needed</li><li>Provide first-call resolution by navigating internal systems and offering accurate information</li><li>Document and track all inquiries and resolutions in the system</li><li>Foster a positive relationship with callers through professional and courteous communication</li><li>Collaborate with a 13-member team, including 2 leads, to ensure service excellence</li><li>Assist teammates and contribute to a cooperative team environment</li><li>Adapt to a schedule of back-to-back calls with minimal supervision</li></ul>
<p><br></p><p>We’re on the hunt for a driven <strong>self-starter</strong> who thrives in a fast-paced environment and isn’t afraid to <strong>take initiative</strong>. This role isn’t your typical call center position – it’s so much more! If you love helping others and delivering top-tier service but aren’t a fan of the stereotypical "call center vibe," you’re in the right place.</p><p><br></p><p>Here, you won’t just be another Senior Customer Service Representative – you’ll be a <strong>key player</strong> on the team. In this role, you’ll enjoy the feel of an office environment while making a tangible impact on operations. As the manager’s right hand, you’ll play a critical role in keeping the team focused, ensuring metrics stay on target, and ensuring the day-to-day operations flow seamlessly.</p><p><br></p><p>You won’t be micromanaged. We want someone who can <strong>think on their feet</strong> — someone who asks the right questions, follows up on loose ends, and keeps things moving forward.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li><strong>Support the CSR and Dispatcher</strong>: Jump in to back up overflow calls and assist with daily tasks.</li><li><strong>Monitor Performance</strong>: Review calls (AI and live), track metrics, and coach team members to improve.</li><li><strong>Drive Accountability</strong>: Follow up on missed payments, incomplete tasks, and ensure nothing slips through the cracks.</li><li><strong>Motivate the Team</strong>: Help keep morale high and energy up with creative ideas and encouragement.</li><li><strong>Handle Stats & Reporting</strong>: Compile performance data and share insights with the manager.</li><li><strong>Be the Go-To</strong>: Step in when things get busy, solve problems independently, and keep operations flowing.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.<br><br>Responsibilities:<br>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.<br>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.<br>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.<br>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and efficient operations.<br>• Book customer orders in a timely and precise manner, ensuring data accuracy.<br>• Support the team in performing activities that improve workflow and enhance customer service.<br>• Maintain organized records and documentation to facilitate effective communication and reporting.<br>• Resolve routine customer concerns, escalating complex issues when necessary.
We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In this long-term contract position, you will play a pivotal role in ensuring the accurate processing of accounts receivable activities and delivering excellent customer support. This role offers an opportunity to collaborate with customers and team members to uphold organizational goals while maintaining a focus on accuracy and efficiency.<br><br>Responsibilities:<br>• Perform accurate data entry for purchased invoices and accounts receivable records.<br>• Prepare and organize weekly reports, including reserve analysis and accounts receivable activity.<br>• Monitor and analyze invoice data to identify inconsistencies or potential risks.<br>• Create and distribute financial reports, such as A/R aging and subsidiary reports, to senior management.<br>• Respond promptly and professionally to customer inquiries, ensuring satisfaction and resolution.<br>• Collaborate with customers and team members to align with organizational goals and maintain service standards.<br>• Process and transmit accounting and payment reports, including wires and ACH transfers, in a timely manner.<br>• Provide feedback to management regarding client business activities based on sound business principles.<br>• Ensure all tasks are completed efficiently and in compliance with company policies and procedures.<br>• Participate in occasional travel for required training sessions.
<p><strong>Customer Support Representative – Software Company</strong></p><p>Our client, a rapidly growing software company is seeking a <strong>Customer Support Representative</strong> to join their close-knit and dynamic team. This is an exciting opportunity to be part of a collaborative environment where technology, problem-solving, and the legal industry intersect.</p><p><strong>Why the Role is Open:</strong></p><p> The company is experiencing and is expanding the customer support team to keep up with demand. </p><p><strong>About the Role:</strong></p><p> As a <strong>Customer Support Representative</strong>, you’ll handle inbound customer inquiries (via a ticketing system similar to email) from attorneys and law firm staff, averaging 20–30 tickets per day. You’ll also make occasional outbound follow-ups to ensure client issues are resolved quickly and thoroughly.</p><p>This role of <strong>customer support is </strong>perfect for someone who enjoys both client interaction and technical problem-solving. You’ll also have opportunities to participate in company projects, including AI initiatives and process improvement efforts.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound support tickets from attorneys and legal teams with professionalism and empathy.</li><li>Ask thoughtful, investigative questions (who, what, when, why) to fully understand each client’s issue before providing a solution.</li><li>Troubleshoot issues within the company’s proprietary software, learning its technical functions quickly.</li><li>Collaborate with internal teams to escalate or resolve complex issues.</li><li>Contribute to ongoing tech-related projects, including AI-driven improvements.</li></ul><p>This role is 100% in office. </p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract-to-Permanent position involves supporting the maintenance of way market by managing customer interactions, processing orders, and ensuring a seamless experience. The role focuses on handling quotations, sales, shipments, and invoicing for a variety of products, including track tools, abrasives, welding materials, and more.<br><br>Responsibilities:<br>• Create and provide accurate price quotations while addressing customer inquiries related to pricing.<br>• Prepare detailed estimates and proposals, ensuring customer databases are updated with accurate information.<br>• Process and manage orders using the current system, with potential future transitions to new platforms.<br>• Respond to customer inquiries regarding orders, deliveries, shipments, and invoices in a timely and detail-focused manner.<br>• Build and maintain strong relationships with customers to foster trust and long-term partnerships.<br>• Maintain and update internal systems with accurate records and documentation.<br>• Assist in accounts receivable collections as needed, ensuring timely payment resolutions.<br>• Collaborate with suppliers to gather information on pricing, orders, and delivery schedules.<br>• Support marketing efforts by contributing to the development of materials and new product listings.<br>• Provide regular updates to management on market trends and potential business opportunities.
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Sterling, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role isa contract to position working full time.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up-to-date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p>• Utilize MicroSoft Office Suite</p><p><br></p>
<p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Romeoville, Illinois. In this role, you will be the main point of contact for customers, ensuring their orders are processed accurately and efficiently. This is an excellent opportunity for an individual with strong communication skills and a passion for providing exceptional service. </p><p> Responsibilities: • Enter customer orders into the company database with precision and efficiency. • Verify all order details, including customer information and payment methods, before processing. • Communicate with customers to confirm order specifics and promptly resolve any discrepancies. • Coordinate with internal departments to ensure product availability and timely order fulfillment. • Maintain accurate and up-to-date customer records by logging order details. • Respond to inbound customer inquiries with professionalism and provide clear solutions. • Manage both inbound and outbound calls to address customer needs effectively. • Collaborate with team members to enhance overall customer satisfaction. </p><p> Benefits available to contract/contract to hire professionals, include medical, vision, dental and life and disability insurance</p>
<p><strong>We are looking for a dedicated Customer Service Representative to join our team in North Miami Beach, Florida. In this Contract-to-Permanent position, you will play a key role in supporting our customers, ensuring smooth day-to-day operations, and maintaining accurate records. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong organizational and communication skills.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p> • Serve as the main point of contact for customers, providing timely and professional support via phone, email, and in person.</p><p> • Manage and track customer orders, ensuring accuracy from placement to delivery.</p><p> • Maintain up-to-date records and documentation in internal systems and spreadsheets.</p><p> • Resolve customer inquiries and issues promptly, escalating concerns as necessary.</p><p> • Collaborate with internal departments to ensure customer needs are met efficiently.</p><p> • Utilize Microsoft Office tools to prepare reports, track performance, and analyze trends.</p><p> • Assist with billing or account-related questions by reviewing and verifying documentation.</p><p> • Ensure compliance with company policies while maintaining a high level of accuracy and attention to detail.</p><p> • Identify opportunities to improve customer satisfaction and streamline service processes.</p><p> • Perform additional administrative or support duties as needed to assist the customer service and operations teams.</p>
<p>We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today! This is a contract onsite position in Sterling, Virginia.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Process and verify customer credit applications with precision</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Part Time Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Chantilly, Virginia, working Monday to Friday from 10 am to 4 pm. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p><br></p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide membership help.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p>
<p>We are looking for a dedicated Bilingual Customer Service Representative to join our team in Wall, New Jersey. In this role, you will play a key part in helping clients navigate the complexities of benefit plans and open enrollment processes while enhancing employee engagement through strategic communication. This is a long-term contract position with extensive training provided, making it an excellent opportunity for individuals seeking to build their skills in the health insurance industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients with open enrollment processes and address their inquiries regarding benefit plans.</p><p>• Provide accurate and efficient data entry for both numeric and alphanumeric information.</p><p>• Utilize Microsoft Outlook, Excel, and Word to manage communications, track data, and prepare reports.</p><p>• Collaborate with team members to ensure streamlined administration of client benefit plans.</p><p>• Deliver exceptional customer service by responding promptly and professionally to client needs.</p><p>• Participate in comprehensive training sessions to gain industry knowledge and enhance your skill set.</p><p>• Support the development of strategic communication initiatives aimed at improving employee engagement.</p><p>• Maintain organized records and ensure data accuracy within internal systems.</p><p>• Troubleshoot basic issues related to benefit administration and escalate complex matters as needed.</p><p>• Continuously adapt to new processes and tools introduced during the training and operational phases.</p>
<p><strong>Customer Service Representative – Automotive</strong></p><p><strong>Location:</strong> South Oklahoma City, OK</p><p><strong>Compensation:</strong> $15hr + commission opportunities</p><p><br></p><p><strong>Job Description:</strong></p><p>We are looking for an enthusiastic Call Center / Sales Representative to join our team in South OKC. This role is perfect for individuals with prior call center, sales, or dealership experience who thrive in a fast-paced, customer-focused environment. You will play a key role in engaging with potential customers over the phone, answering questions, and guiding them through the sales process to ensure a positive experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls to connect with potential and existing customers</li><li>Provide detailed information on vehicles, features, warranties, and financing options</li><li>Actively follow up with leads to drive appointments and sales opportunities</li><li>Maintain accurate records of customer interactions and follow-ups in the CRM system</li><li>Consistently meet or exceed individual and team sales goals</li><li>Deliver professional and friendly service that builds customer trust and repeat business</li></ul>
<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract based in Sherman, Illinois. In this role, you will support specific business units by ensuring exceptional customer service, managing sales processes, and resolving claims or complaints in a fair and effective manner. This position offers an opportunity to contribute to customer education initiatives and improve organizational processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries, processing sales orders, and managing purchase order collections.</p><p>• Resolve customer claims and complaints in compliance with consumer laws and company policies.</p><p>• Collaborate with teams to develop and implement improvement plans for purchase order collections.</p><p>• Educate customers proactively through organization-wide initiatives and communication strategies.</p><p>• Ensure adherence to established procedures and guidelines for decision-making and task execution.</p><p>• Maintain accurate records and data entry related to customer accounts and transactions.</p><p>• Foster strong relationships with customers to enhance satisfaction and loyalty.</p><p>• Utilize computer systems effectively to manage workflows and support business operations.</p><p>• Support the Trauma & Extremities Business Units with a focus on delivering high-quality service.</p><p>• Contribute to the planning and execution of process improvements within the department.</p>
