We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices.<br><br>Responsibilities:<br>• Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary.<br>• Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies.<br>• Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow.<br>• Reconcile customer accounts and ensure accurate record-keeping of all transactions.<br>• Maintain a structured and disciplined approach to collections to meet organizational goals.<br>• Handle collections across multiple operating companies and navigate various systems and data environments.<br>• Standardize and implement collections policies, procedures, and best practices to streamline operations.<br>• Collaborate with accounting teams to align on processes and achieve successful execution.<br>• Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
<p><br></p><p>· You’ll retrieve medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews.</p><p>· Scanning Medical Records/Charts and uploading into the system office after the day is completed If you have anything left to submit at the end of the day, you can do it from the comfort of your home.</p>
<p>• Experience hands-on fieldwork. Travel to provider offices within a 40-mile radius, retrieve paper and electronic medical charts, and upload them into our secure system.</p><p>• You won’t report to an office after the day is completed. Have anything left to submit at the end of the day? Do it from the comfort of your home.</p><p>• New to risk adjustment? We provide two days of remote paid training. Train virtually from home!</p><p>• We pay hourly. Reimbursement starts at mile one and includes in-between travel locations.</p><p><br></p><p> </p><p>What you’ll love about working as a Chart Retrieval Specialist:</p><p>• Monthly internet allowance.</p><p>• Gain hands-on EHR experience.</p><p>• Expand your healthcare industry experience. </p><p>• Work independently while collaborating with fellow Chart Retrieval Specialists and your Team Lead.</p><p>• Experience a change of scenery, travel to various healthcare offices, and meet new people.</p><p> </p><p>Computer skills you will bring to the Expert Teams: </p><p>• Know how to download / upload files and store them in an organized file</p><p>• Ability to transfer files from software to a desktop folder</p><p>• Know how to copy and paste files, i.e., transfer files to a flash drive</p><p>• Document imaging or scanning experience is a plus</p><p> </p>