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5 results for Collections Specialist in Needham, MA

Collections Specialist

Wilmington, MA
onsite
Temporary / Contract
28 - 30 USD / Hourly
We are looking for a Collections Specialist to support receivables management for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on maintaining healthy cash flow by resolving past-due balances, communicating with customers about payment status, and supporting effective credit and collection practices. The ideal candidate brings experience across commercial and consumer collections, applies sound judgment in billing follow-up, and works carefully to document activity and drive timely resolution. Responsibilities: • Manage a portfolio of outstanding accounts and take consistent action to secure payment within established timeframes. • Contact customers by phone and email to review overdue balances, clarify billing questions, and negotiate appropriate repayment arrangements. • Research account activity to identify the cause of delinquency and coordinate with internal teams to resolve invoice or payment discrepancies. • Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history. • Maintain accurate records of collection outreach, customer commitments, disputes, and follow-up actions in the appropriate systems. • Support both commercial and consumer collection activity while applying company policies and relevant compliance standards. • Partner with credit and finance teams to escalate high-risk accounts and recommend next steps when payment issues remain unresolved. • Assist with billing-related collection processes, including reconciling account details and confirming that payment information is applied correctly.
2026-06-25T00:00:00Z

Collections Specialist

Milford, MA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support receivables and payment follow-up efforts for a growing organization in Milford, Massachusetts. This Long-term Contract position is ideal for someone who can manage account balances with professionalism, communicate effectively with customers and vendors, and contribute to priority projects as business needs evolve. The role requires strong attention to detail, sound judgment, and the ability to maintain organized collection activity in a fast-paced environment. Responsibilities: • Monitor outstanding accounts and take timely action to secure payment on open balances through phone, email, and written communication. • Review accounts receivable activity, reconcile discrepancies, and work with internal partners to resolve billing-related issues that affect collections. • Maintain consistent follow-up schedules with customers to reduce delinquency and improve cash flow performance. • Communicate with vendors and external contacts regarding account questions, payment status, and supporting documentation. • Document collection efforts, account updates, and payment commitments accurately within company records. • Assist with special assignments related to receivables, reporting, and process support as directed by leadership. • Escalate complex or high-risk accounts when needed and recommend next steps based on account history and collection progress.
2026-06-29T00:00:00Z

Collections Specialist

Middleboro, MA
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
We are seeking an experienced Collections Specialist to join a well-established, family-owned technology company near Lakeville, MA. For over 100 years, this organization has served as a trusted technology partner to clients across a variety of industries, earning a reputation for exceptional service and long-term customer relationships. In this role, you will work closely with a loyal client base to resolve billing discrepancies, manage outstanding receivables, and ensure timely collections. As a key member of the accounting team, you will play an important role in supporting the company's financial health and cash flow. If you are looking for a stable, long-term opportunity with a growing organization that values its employees and promotes a collaborative culture, we encourage you to apply. Responsibilities:• Evaluate customer and distributor credit worthiness.• Assess credit risk in granting credit terms and establish credit lines.• Collect from all our customers and record payments.• Communicate via email and telephonically with customers, vendors, and Ockers employees.• Investigate disputed balances and correct errors such as misapplied payments, late charges, direct deposit errors, or overpayments.• Create AR reports and work both internally and externally to keep accounts current.• Keep information in an organized and accessible system for review and backup.• Perform other duties as requested. Required Experience:• 5+ years' experience in a Collections role• Bachelor's degree or experience equivalent• Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities• Experience with ERP systems and proficiency in Excel and Outlook• Strong internal and external customer service abilities
2026-07-07T00:00:00Z

Collections Admin

Lawrence, MA
onsite
Temporary / Contract
23.75 - 26 USD / Hourly
We are looking for a Collections Admin to support loan servicing and administrative operations for a banking organization in Lawrence, Massachusetts. This Long-term Contract position is well suited for someone who is detail-oriented, comfortable handling high-volume clerical work, and experienced in maintaining accuracy in audit-sensitive processes. The role will focus on account-related administration, collections support, reporting tasks, and coordination with internal teams and external vendors. Candidates who understand back-office banking environments and can manage routine work with consistency and care will be successful in this position. Responsibilities: • Process incoming and outgoing account-related documentation, including mail handling, file organization, and record distribution within established service standards. • Enter, update, and verify customer and loan information in internal systems with a high level of speed and precision. • Support consumer collections and loan servicing activities by maintaining account records, preparing administrative documentation, and tracking follow-up items. • Compile routine reports, logs, and supporting records to help maintain readiness for audits, reviews, and compliance-related checks. • Coordinate with vendors and internal departments to ensure assigned administrative tasks are completed accurately and on schedule. • Review account details for completeness, identify discrepancies, and escalate issues that require further research or resolution. • Assist with operational workflows tied to loan administration and related banking functions while following internal controls and documented procedures.
2026-07-07T00:00:00Z

AR/Collections Specialist

Worcester, MA
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently. Responsibilities:• Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up.• Respond to questions related to invoices, payment activity, and account standing with clear and helpful information.• Post incoming payments accurately and reconcile account activity to ensure records remain current and correct.• Review customer accounts for past-due items and take appropriate action to support collection efforts.• Process refunds and apply account credits when adjustments are required.• Maintain organized documentation of collection activity, customer communications, and account updates.• Work collaboratively with internal teams to address billing discrepancies and support account resolution.• Deliver a high level of customer service while balancing collection goals and account accuracy. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-06-16T00:00:00Z