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7 results for Customer Service Representative in Minneapolis, MN

Customer Service Representative

Brooklyn Center, Minnesota
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support resident-facing services for a local office in Brooklyn Park, Minnesota. This Contract position is expected to run for 6 weeks with the possibility of extension and will work onsite during regular weekday business hours with some flexibility. The person in this role will serve as a key point of contact assisting visitors and callers, processing payments, and providing administrative support across multiple city functions. Responsibilities:• Welcome residents and visitors at the front desk, respond to routine questions, and guide individuals to the appropriate city department for assistance.• Manage incoming phone calls and provide courteous, accurate information while ensuring inquiries are directed or resolved efficiently.• Accept and process resident payments, including utility-related transactions, with careful attention to accuracy and documentation.• Review account and address details, confirm customer information, and check billing balances when assisting with utility payment questions.• Provide service window support by handling walk-in requests and maintaining a helpful presence. • Assist the administrative team with clerical tasks that support functions such as human resources, the manager's office, and the clerk's office.• Use Outlook and related office tools to support scheduling, calendar coordination, and day-to-day administrative communication.• Take initiative to identify where support is needed across offices and contribute to coverage during a period of staffing transition
2026-09-21T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract with potential contract-to-hire position. This role focuses on delivering responsive support to customers and agents by addressing questions, resolving concerns, and providing clear updates related to insurance policies and products. The ideal candidate is organized, detail-oriented, and comfortable managing service requests, documentation, and high-volume communication with accuracy and care. Responsibilities:• Respond to customer and agent inquiries by phone, email, or other channels, ensuring timely and attentive service.• Research service issues and disputes, identify appropriate solutions, and bring matters to resolution efficiently.• Communicate policy details, product information, and claim or account status updates in a clear and helpful manner.• Complete and process insurance-related documents, including policy changes, confirmations, beneficiary updates, certificates, and invoice adjustments.• Enter and update account information accurately while maintaining complete and organized records.• Review paperwork for accuracy and follow through on outstanding items to support smooth policy administration.• Collaborate with internal and external contacts with diplomacy and care to address service needs.• Manage multiple priorities throughout the day while meeting quality expectations and turnaround timelines.
2026-09-14T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Inside Sales Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Sales Development Representative to support business development efforts by connecting with enterprise prospects and helping create meaningful sales opportunities. This contract to hire position is based in Minneapolis, Minnesota, and is ideal for someone who can combine strong communication skills with thoughtful planning and market outreach. In this role, you will work closely with sales partners to identify potential clients, spark productive conversations, and contribute to a disciplined approach to pipeline growth. Responsibilities:• Identify and pursue prospective enterprise accounts through targeted outreach strategies designed to generate sales opportunities.• Nurture leads through consistent follow-up, relationship-building, and well-timed communication that encourages next-step engagement.• Arrange introductory meetings and product demonstrations for the direct sales team by engaging decision-makers and uncovering business needs.• Hold consultative conversations with prospects that highlight business value and align solutions to their goals.• Partner with field sales colleagues to shape account-focused development plans and deliver relevant messaging to priority audiences.• Support sales effectiveness by contributing to planning activities such as forecasting, budgeting, and business modeling.• Track outreach activity and performance against weekly and monthly targets, taking initiative to exceed established goals.
2026-08-31T00:00:00Z

Admissions Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for an Admissions Representative to support student outreach and enrollment efforts in Minneapolis, Minnesota. This Long-term Contract position is ideal for someone who combines strong sales ability with excellent customer service and enjoys guiding prospective students through the admissions process. The role requires a detail-oriented communicator who can build relationships, manage administrative tasks accurately, and contribute to recruitment and program planning activities. Responsibilities: • Engage prospective students through phone, email, and other outreach methods to explain programs and encourage enrollment interest. • Build and maintain positive relationships with applicants by providing timely guidance, answering questions, and delivering a high level of customer support. • Conduct consultative conversations that help prospective students understand educational offerings and next steps in the admissions process. • Track applicant activity, maintain organized records, and complete administrative documentation with accuracy and attention to detail. • Support recruitment initiatives by participating in campus outreach efforts, promotional activities, and events designed to attract new students. • Coordinate scheduling, follow-up communications, and admissions-related paperwork to keep processes moving efficiently. • Assist with program planning efforts by helping organize materials, timelines, and communication needed for enrollment activities. • Contribute to team goals by applying sales experience, handling inbound and outbound calls, and consistently following established administrative procedures.
2026-09-21T00:00:00Z

Admissions Representative

Minneapolis, Minnesota
remote
Temporary / Contract
20 - 20 USD / Hourly
We are looking for an Admissions Representative to support a busy operations team in Minneapolis, Minnesota. This is a Long-term Contract opportunity for someone who thrives in a fast-paced environment, values accuracy, and is comfortable adapting to changing priorities. In this role, you will help deliver a smooth experience for applicants and learners while contributing to service goals, operational quality, and cross-functional collaboration. Responsibilities:• Manage high-volume admissions and records tasks while meeting daily and weekly productivity and accuracy expectations.• Process student and applicant information with close attention to detail to support timely service delivery and a positive learner experience.• Build working knowledge across multiple operational workflows and assist in additional process areas when business needs shift.• Handle escalated issues by investigating concerns, resolving individual cases, and identifying patterns that may require broader corrective action.• Collaborate with partners across admissions, advising, registrar, and related teams to address process gaps and improve overall efficiency.• Contribute to quality review, documentation updates, and knowledge-sharing efforts that strengthen consistency across the department.• Support training and onboarding activities by sharing workflow expertise and helping teammates understand procedures and best practices.• Participate in continuous improvement and problem-solving initiatives aimed at reducing delays, improving cycle times, and enhancing service outcomes.• Maintain professionalism, flexibility, and a positive approach while working through ambiguity, evolving processes, and changing priorities.
2026-09-23T00:00:00Z