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15 results for Client Services Administrator in Minneapolis, MN

Systems Administrator

Maple Grove, MN
onsite
Temporary / Contract
37 - 48 USD / Hourly
IT Systems Administrator opening to support and maintain core infrastructure technologies. This individual will serve as a key technical resource responsible for systems administration, infrastructure support, user access management, technology projects, and escalated troubleshooting. The ideal candidate is hands-on, customer-focused, and passionate about improving the reliability, security, and performance of IT systems.What You'll Do• Administer and support Windows Server environments, Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, DNS, DHCP, and Group Policy.• Serve as an escalation point for complex technical issues and provide advanced support for infrastructure and end-user technologies.• Monitor system health, performance, and availability while proactively identifying and resolving issues.• Plan and execute upgrades, patching, and lifecycle management activities for servers, endpoints, and infrastructure components.• Manage user accounts, permissions, and access controls across enterprise systems.• Support backup, disaster recovery, and business continuity processes.• Participate in technology deployments, infrastructure projects, and system integrations.• Partner with cybersecurity and business stakeholders to maintain secure and reliable IT operations.• Create and maintain technical documentation, asset inventories, and operational procedures. Interested candidates should contact Sally at 612.249.0254 or sally.lander@roberthalf(com).
2026-07-06T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-18T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Plymouth, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order activity, and providing responsive service in a fast-paced onsite environment. The person in this role will serve as a key point of contact for inbound inquiries while helping maintain accurate order processing and clear communication across internal teams. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a strong service mindset. • Enter customer orders into internal systems and review details carefully to help ensure timely and correct processing. • Provide updates on order status, product availability, and general account questions by coordinating with appropriate internal departments. • Handle a mix of inbound and outbound customer communication to resolve issues, confirm information, and support ongoing service needs. • Document customer interactions, requests, and follow-up actions to maintain organized and reliable records. • Work closely with team members during onboarding and training to learn procedures, systems, and service expectations. • Support day-to-day customer service operations during a period of team coverage and business transition activity. • Escalate complex concerns when needed and help drive issues toward timely resolution.
2026-06-23T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
15 - 20 USD / Hourly
Position SummaryWe are seeking a customer-focused and professional Customer Service Representative to join our team. The ideal candidate is passionate about delivering exceptional service, resolving customer inquiries efficiently, and building positive relationships with customers. This role serves as a key point of contact for customers and plays an important role in maintaining customer satisfaction and loyalty.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and issues in a timely and empathetic manner.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Document customer interactions and maintain records in the company’s customer relationship management (CRM) system.</li><li>Process orders, returns, exchanges, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer concerns are addressed effectively.</li><li>Follow established service standards and company policies.</li><li>Identify opportunities to improve customer experiences and provide feedback to management.</li><li>Meet established performance metrics, including response times, quality standards, and customer satisfaction goals.</li></ul>
2026-07-06T00:00:00Z

Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a Contract assignment in Shakopee, Minnesota. In this role, you will support the customer service function by entering orders accurately, monitoring order progress, and helping ensure a smooth fulfillment experience for customers. This opportunity is ideal for someone who enjoys fast-paced administrative work, communicates effectively with internal and external stakeholders, and takes pride in maintaining accurate records. Responsibilities: • Process customer purchase orders promptly and accurately while ensuring all required details are captured in the system. • Review incoming order information, organize source documents, and confirm data is complete before entry. • Maintain customer and account records by updating databases with new information and revisions as needed. • Check entered information for discrepancies, resolve data issues, and correct errors to support accurate order handling. • Coordinate with internal teams to address order-related questions, remove obstacles, and keep fulfillment moving forward. • Follow established operating procedures and service standards while escalating concerns that may affect order completion. • Monitor orders through the fulfillment lifecycle and communicate relevant updates when necessary. • Identify recurring process issues and share practical recommendations to improve efficiency and accuracy.
2026-06-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Job SummaryWe are seeking a friendly, professional, and solutions-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, process requests, and deliver an excellent customer experience. The ideal candidate has strong communication skills, attention to detail, and a commitment to providing outstanding support.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer issues related to orders, billing, products, or services</li><li>Maintain accurate customer records and update information in CRM systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Process returns, refunds, exchanges, and service requests</li><li>Provide product and service information to customers</li><li>Follow up with customers to ensure issues are resolved</li><li>Meet individual and team performance goals for response time, quality, and customer satisfaction</li></ul>
2026-07-01T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-06-30T00:00:00Z

Customer Service Representative

Hudson, WI
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-06-25T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
2026-06-19T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in Minneapolis, Minnesota. This position focuses on delivering responsive support to customers and agents, handling policy-related requests, and ensuring service issues are addressed with care and accuracy. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage administrative tasks efficiently in a fast-paced insurance environment. Responsibilities:• Address customer questions, concerns, and disputes promptly while working toward accurate and satisfactory resolutions.• Communicate policy details, product information, and claim or service updates clearly to customers and agency partners.• Prepare and process insurance-related documentation, including coverage changes, beneficiary updates, confirmation notices, certificates, and invoice corrections.• Enter and update information in internal records to support accurate account maintenance and policy administration.• Review submitted paperwork for completeness and follow up as needed to ensure timely processing.• Maintain organized files and documentation to support compliance, service continuity, and record accuracy.
2026-07-07T00:00:00Z

Human Resources Administrator

Eden Prairie, MN
onsite
Temporary / Contract
18 - 23 USD / Hourly
Position SummaryWe are seeking a highly organized and detail-oriented Human Resources Administrator to support the daily operations of our Human Resources department. This role is responsible for maintaining employee records, assisting with recruitment and onboarding activities, coordinating HR programs, and ensuring compliance with company policies and employment regulations. The ideal candidate is professional, confidential, and committed to providing exceptional support to employees and leadership. Key Responsibilities<ul><li>Maintain accurate and confidential employee personnel files and HR records.</li><li>Assist with recruitment activities, including posting job openings, scheduling interviews, and communicating with candidates.</li><li>Coordinate new hire onboarding, orientation, and employment documentation.</li><li>Process employee status changes, including promotions, transfers, and terminations.</li><li>Support benefits administration, enrollment, and employee inquiries.</li><li>Maintain HR databases and ensure data accuracy and compliance.</li><li>Assist in preparing HR reports, metrics, and workforce analytics.</li><li>Coordinate employee training and development programs.</li><li>Support employee engagement initiatives and company events.</li><li>Ensure compliance with federal, state, and local employment laws and company policies.</li><li>Respond to employee questions regarding policies, procedures, and benefits.</li><li>Provide administrative support to HR leadership and assist with special projects as assigned.</li></ul>
2026-07-06T00:00:00Z

Patient Care Coordinator

Plymouth, MN
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams. Responsibilities:• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.• Complete additional business office tasks and special assignments as needed to support departmental operations.
2026-07-06T00:00:00Z

Patient Care Coordinator

Minneapolis, MN
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations. Responsibilities:• Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system.• Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements.• Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures.• Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner.• Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed.• Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment.• Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services.• Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate.• Complete additional assigned duties that contribute to revenue cycle performance and patient access operations.
2026-06-25T00:00:00Z

Patient Care Coordinator

Plymouth, MN
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Patient Care Coordinator to support claims resolution and financial clearance activities for a healthcare organization.This long-term contract position is ideal for someone with hands-on experience in healthcare revenue cycle operations, insurance verification, prior authorization, and patient financial communication. The person in this role will work in a fast-paced, queue-driven environment, handling claim-related issues, validating coverage, and helping patients understand billing and benefit responsibilities while maintaining accurate documentation in electronic health record systems. Responsibilities:• Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission.• Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing.• Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed.• Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care.• Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems.• Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care.• Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient.• Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process.• Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues.• Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions.
2026-07-01T00:00:00Z

Patient Care Coordinator

Minneapolis, MN
remote
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a detail-oriented individual to support patient access and financial clearance activities. This role focuses on preparing patients for upcoming services by confirming coverage, gathering registration details, and explaining expected out-of-pocket costs with clarity and professionalism. The ideal candidate brings experience in healthcare front-end revenue cycle work and can manage a high-volume workload while maintaining accuracy, compliance, and a patient-centered approach. Responsibilities:• Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic.• Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system.• Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations.• Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered.• Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials.• Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate.• Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes.• Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment.
2026-07-07T00:00:00Z